Account Manager - Beverage Emerging Brands

About the role

This account manager will focus on beverage emerging brands and strategic ventures and will be responsible for the development of customer portfolio focused on Emerging Brands to drive sustainable and profitable growth.

This position is remote, and the candidate could be based on any US location.

Key responsibilities

• Development, maintenance and conversion of opportunity pipeline in line with Kerry strategic goals

• Establish and nurture effective customer relationships

• Entrepreneurial problem solver able to approach this dynamic market segment with a business -owner mindset

Key Individual Accountabilities

• Understand customer, market and growth segments in Beverage Emerging Brands

• Develop and execute account plan for a portfolio of Beverage accounts

• Utilize cross-functional resources to drive customer experience and business growth

• Annual financial budget and forecasts aligned to organizational performance measures and KPI’s

• Customer activation and engagement roadmap defined by business growth objectives and return on investment

• Customer stakeholder management and relationship mapping aligned by function and job level

• Opportunity pipeline management aligned to the business strategies and key financial metrics (i.e. GM%, Profitability, Portfolio Mix)

• Commercial pricing and contract management to protect business risk and deliver sustainable margins

• Customer data management within Kerry internal systems (e.g. SFDC)

• Demand forecasting ownership and updates aligned to continuous improvement metrics

Key Shared Accountabilities

• Sharing commercial and customer insights as it relates to business strategy development and refinement

• Provides ongoing feedback on End-Use Market strategy, to validate learnings and drive overall business priorities and opportunities

• Working with the marketing department ensure any customer engagements are effective and deliver the best ROI

• Provides feedback to relevant departments within the organization, to ensure we continuously improve our customer experience

• Provides competitor, market insights and intelligence to inform business terms and service level enhancements

• Understanding of key customer digitalization journey’s and needs to deliver a better overall experience and cost to serve

• Ongoing review of our collections/product portfolio suitability for customer needs

• Cross functional voice of the customer to partner functions as they review their strategies and investment requirements

• Industry networking and partnership relations that brand Kerry, aligned to our Purpose and builds long term strategic growth pillars

Qualifications and skills

• Positive, driven, articulate and persuasive.
• Undergraduate degree from accredited college or university required; Graduate degree preferred.
• Able to work autonomously.
• Strong Analytical and problem-solving skills
• Top-line growth focus
• Inspires confidence in customers.
• Strong work ethic
• Delivers sustained growth.
• Multi-dimensional thinking (combination of sales/consulting skills)
• Drives strategy formation and implementation.
• Breadth and depth of supply chain experience and utilizing Salesforce.
• Creates point of difference in Kerry value proposition
• Proficiency in computer literacy
• Strong business and commercial acumen
• At least 7 years of experience (Account Manager / Senior Account Manager level)

About Kerry