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Remote Technical Support Specialist Jobs in Union, Arkansas

Technical Support Specialist (Software) C-404
By SMASH At United States
Prior experience working in a technical support role
Positive and energetic phone skills, excellent listening skills, and strong writing skills.
Exceptional interpersonal and decision-making skills
Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
This is a Remote role with in Costa Rica
Strong ability to learn new technology and ramp up quickly.
Technical Support Specialist Software (C-403)
By SMASH At United States
Prior experience working in a technical support role
Positive and energetic phone skills, excellent listening skills, and strong writing skills.
Exceptional interpersonal and decision-making skills
Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
Autonomy - We trust our employees and offer an extremely flexible work schedule
Access to wellbeing initiatives and offerings such as our Employee Assistance Program
Technical Support Specialist Jobs
By Apex Systems At United States
3+ years of tech support experience
Customer service or call center experience
Located in Eastern Time Zone
9 hour shifts (one hour lunch)
located in Eastern Time Zone
Software Support Specialist (Remote)
By FEI Systems At United States
Must be able to work within tight deadlines and be adept at balancing shifting priorities and time management.
Communicate customer priorities regarding bugs to project managers.
Work with Account Managers to convey release information to customers.
Work with Release Manager to determine release schedule with customers.
Prior experience investigating software issues.
Prior Scrum experience and experience in an Agile environment
Support Specialist, Contract (Remote)
By Handshake At United States
Be both a support specialist and an experienced consultant for users of the Handshake platform
Minimum 1+ year experience in a Customer Support, Technical Support, or Call Center role
Communication: Excellent verbal and written communication skills with a clear ability to communicate complex topics with simple language.
Database, Microsoft Excel, Looker, Business Intelligence tools, or SQL experience is preferred
Relevant experience in cross - functional communication or close partnerships with various teams (Success, Sales, Product etc)
📚Generous learning & development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.
Remote Customer Technical Support Specialist ($18.00 - $21.00 / Hour)
By Talentify.io At United States
Uses knowledge to propose recommended improvements to customer related processes and materials.
Confirms completion of required training plan before assuming job responsibilities.
Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support.
Skilled at presenting technical information in a clear, concise manner to all levels within the department.
Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner.
Technical Support Analyst – Us Remote
By Goldstone Partners, Inc. At United States
Comfortable maintaining data in project management and CRM platforms
Undergraduate degree in a data-centric discipline and experience in retail or hospitality
Highly refined communications skills – comfortable getting your message across in a virtual world
Salary $50-55k with a nice suite of benefits
We Value: Impact, Innovation, Experience
Guiding new EV owners through their adoption, including setting up accounts, answering questions, troubleshooting vehicle errors, and providing ongoing support
Remote Career Planning Support Specialist
By Rexus Group At United States

The key objectives of this position are:

Recall Support Specialist (Remote) ($20.00 / Hour)
By Talentify.io At United States
Data entry and management within database
Remote work from home opportunity within the United States
Education: Preferred but not required - High School Diploma/GED/AA
Customer service or related experience
Opportunity to partner with medical device and diagnostic manufacturers
Tech-enabled, outsourced commercial service teams and technologies
Casino Sales And Support Specialist (Remote)
By Carnival Cruise Line At United States
Ability to complete multiple projects, implement decision strategies and effectively communicate to upper management.
Minimum 1 year of Call Center experience
Excellent verbal and written communication and organizational skills.
Must have a high level of interpersonal skills. Ability to work well on a team and independently.
Experience navigating through and handling escalated issues.
Have strong computer, literacy and numeracy skills, and a keen attention to detail with the ability to multitask.
Recall Support Specialist (Remote)
By Talentify.io At United States
Accurate data entry and management within the provided database
Education: Preferred but not required – High School Diploma/GED/AA
Customer service or relevant experience
Professional phone demeanor with excellent communication skills
Equal employment opportunities are provided for all, including veterans and candidates with disabilities.
As the COVID-19 virus continues to evolve, Hiring Company and its employees have specific requirements regarding vaccination status.
100% Remote Technical Support Engineer
By Agility Partners At United States
Create and maintain incident management requests to product group/engineering group/finance team.
Great resume builder – gain experience with a Fortune 15 company
Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills
Knowledge of Excel: pivot tables, filters & look-up function
Quickly identify cases that require escalation (either technically or strategically).
Technical Product Support Specialist (Remote)
By Allergan Data Labs At United States
3+ years of experience in technical support, customer service, or account management
Experience with support ticket management systems such as Zendesk, Salesforce, etc. and optimization of such systems
We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
Manage accounts and perform technical onboarding to ensure successful adoption of our SaaS platform
Enhance and assist our knowledge base in collaboration with our Technical Writers
Provide input on ways to continuously improve the customer experience and internal processes
Remote Product Technical Specialist Ii
By Vertex Inc. At United States
N/A KNOWLEDGE, SKILLS AND ABILITIES:
Provide consistent communication to work lead and customer to effectively manage expectations.
Analyze, triage, and report enhancements to Solution Managers so they can be addressed in future release.
Convey customers’ needs and requirements to other Vertex employees and teams.
Responsible for identifying topics for knowledge article creation. Working with our knowledge team to provide SME support when needed.
Participate in other projects or duties. SUPERVISORY RESPONSIBILITIES:
Member Support Specialist (Remote - Full Time) (Remote) ($17.00 / Hour)
By Talentify.io At United States
Experience in healthcare and revenue cycle management preferred
3+ years of experience preferred, but strong technical skills and healthcare experience may be considered
Comfortable presenting findings to senior management
Time management and expectation setting are key to success in the role
Advanced SQL skills required, as well as Excel skills
Advanced programming skills in Python, R, and DAX
Commercial Sales Support Specialist Iii (Remote)
By Rheem Manufacturing At United States
Excellent professional communication skills – skills with technical knowledge.
Maintain working relationship with Commercial Product Manager and Marketing/Communications to achieve accurate and timely specification data on all commercial products.
5+ years of experience in sales and/or customer service related field.
HVACR Industry Experience HIGHLY preferred
Data entry proficiency without defects (proofreading, spelling, and grammar checks).
Experience working in a fast-paced, dynamic team-oriented environment
Operations Manager & Support Specialist(100% Remote)
By Dice At United States
Operations Manager & Support Specialist (100% Remote)
Develop and implement an annual recertification process for RAD ID certification.
Coordinate efforts between the Sales organization, Compliance, Legal and ULearn for any ethics refresher escalation and requirements
Analyze needs for and implement a self-serve training model for Division Leads, for a repeatable and trackable training process.
Analyze needs for and implement processes to onboard new Division resources and ensure all roles are fulfilled.
Work cross-functionally to support RAD ID onboarding to vendors and business partners as part of BAU.
Cybersecurity Technical Support Associate (Eastern Time Zone) (Remote)
By Cyware At United States
Discuss technology in simple, every-day terms; manage multiple clients and open tickets simultaneously.
US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
Minimum of 2-3 years of experience with Zendesk or similar ticketing system.
Minimum 2-3 years of relevant experience in technical support. Software-as-a-Service (SaaS) support experience is required.
Hands-on experience on Linux systems and administration.
Experience with log analysis for troubleshooting and problem identification..
Rmat (Remote Maintenance Telecom) Support Specialist
By gpac At United States
Excellent written and verbal communication abilities along with interpersonal skills
Manage changes to the scope of work and schedule using appropriate techniques
Maintain customer and vendor relationships using exemplary customer service skills
Solid organizational skills including attention to detail and multitasking
Strong working knowledge of Microsoft Office products
Previous experience in telecommunications and/or technical support are preferred but not required
Support Specialist - Firmware/Plc (Remote) (Remote)
By AllSTEM Connections At United States
Three years technical support experience required
Three years software or firmware testing experience required
Demonstrated experience working with and understanding the industrial use of PLCs in automated production and manufacturing environments.
Demonstrated experience utilizing and troubleshooting industrial protocols like Modbus, Ethernet IP and OPC UA
Excellent verbal and written communication skills
software or firmware testing experience

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers