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Junior Help Desk Specialist Jobs

Help Desk Specialist Jobs
By Thinc Forward At West Chester, PA, United States
Active Directory Management (User creation, password changes, group assignment) (2+ Years)
Office 365 Administration (User creation, password changes, Licensing management) (2+ Years)
Associate Degree/Bachelor's Degree and/or related certification preferred
1-3 years' experience in MSP environment preferred
Must effectively manage time to make certain customer incidents are properly responded to in a timely manner
Ability to utilize remote tools such as remote assistance and TeamViewer
Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
Help Desk Specialist (Remote)
By Stratera Technologies At Alexandria, VA, United States

This is a remote position. Where you’ll be working – Federal Agency - remotely Our company is looking for a Help Desk Specialist to join our team in Monterey, CA. This position will be supporting a ...

Help Desk Specialist Jobs
By IronArch Technology At Riverdale, ND, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Mobile, AL, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Little Rock, AR, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist I
By COMSO, Inc. At Linthicum Heights, MD, United States
Facilitate infrastructure management, continuous integration, environment configuration and deployment
Strong experience in: Linux system administration, Docker, AWS, C2S, or cloud experience, GitLab pipeline, Ansible pipeline
Support the project’s compliance and security posture
Focus on delivering the automation that enables all the other teams to operate smoothly
ACTIVE SECURITY CLEARANCE: TS/SCI w/ POLYGRAPH REQUIRED
100% company-paid Medical deductible w/ low premiums, Dental, Vision
Help Desk Specialist Jobs
By BioSpace At South San Francisco, CA, United States
Experience with Mobile Device Management (MDM) tools (e.g. Kandji, Jamf)
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Collaborate with other service department to create and maintain best onboarding experience
3+ years of experience as a Help Desk Specialist or related IT Customer Support role
Experience with Mac and Windows platforms
Experience with Google Workspace (G Suite)
Help Desk Specialist Jobs
By CyberCoders At Vero Beach, FL, United States
3+ Years of similar Help Desk or Desktop Support experience
Proven experience in creating pre-recorded video-based training materials.
Excellent Communication and Presentation Skills
Familiarity with mobile devices, particularly Android, and some knowledge of Apple devices
Become an expert in sour software application systems
Create engaging training videos and concise documentation for our software application platforms.
Technical Help Desk Specialist
By Virtual IT Group At New York, United States
Strong organizational and time management skills.
Service Management certifications are beneficial but not essential (e.g. ITIL).
Relevant technical training, certifications, and education.
Manage the implementation of new technology.
Experience in a client-focused IT technical support role
Experience with an MSP preferred.
Help Desk Specialist Jobs
By TekSynap At Destin, FL, United States
Minimum of five (5) years of experience in information technology or a related field
BS degree in Computer Science, Information Technology or equivalent experience preferred
5-8 years of experience in information technology or a related field
Software installation and support of commercial software and related upgrades
Update solutions database with applicable resolutions
Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
Human Resources Specialist (Help Desk)
By Centers for Medicare & Medicaid Services At Woodlawn, MD, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Human Capital, (OHC). As a Human Resources Specialist ...

Help Desk Specialist Jobs
By Procom At San Antonio, Texas Metropolitan Area, United States
* Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Duration: 6 months contract with potential extensions/conversion to full time
• First Shift 2pm- 1030pm
*Assist with Nextgen ATM Conversion
* Scheduling and software deployments for multiple countries
* Monitoring and remediation of ATM software failures
Help Desk Service Specialist
By Laksan Technologies At Boise, ID, United States

1 - CYBER LIABILITY INSURANCE IS REQUIRED: To place any candidates in any ITS positions moving forward, vendors WILL BE REQUIRED to hold Cyber Liability insurance on top of what is currently required ...

Help Desk Specialist (Remote)
By Queen Consulting Group At Boston, MA, United States
Experience using ticketing system to track incidents
Excellent writing and communication skills
Broad range of network and desktop knowledge
Knowledge of current PC and mobile computing technology
Familiarity with Cisco, ServiceNow, Windows Active Directory, Microsoft Exchange, Remote Assist, DameWare.
Must be able to multi-task and prioritize well
Help Desk Specialist Jobs
By Alexander Technology Group At Manchester, NH, United States
Experience troubleshooting Hardware, Software and network connectivity issues
Experience with MS Office, Computer setup/imaging and software installs
Daily support of end users (internal clients)
Monitor and resolve ticket submissions efficiently
Diagnose computer hardware / software, & network connectivity accurately and efficiently
Use good judgement in determining if issue needs escalation
Help Desk Specialist Jobs
By Unique Comp, Inc (UCI) At United States
36 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.
36 Months experience of reviewing and enforcement of Security compliance policy and procedure .
36 months experience documenting/writing training materials.
36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.
36 months experience lifting up to 50 lbs. of equipment and running cable over and under furniture.
36 Months experience using ITSM service desks or equivalent.
Help Desk Specialist Jobs
By WSN At New York City Metropolitan Area, United States
Strong technical skills and knowledge of hardware, software, and network systems
4-6 years of experience in Desktop support
The successful candidate must be a team player with strong customer service and communication skills
VPN and Citrix remote access
Application packaging experience is a plus
Strong understanding of help desk functions and technical support experience
Help Desk Specialist Jobs
By CACI At , Norfolk, 23510, Va
Requires basic job knowledge of systems and procedures obtained through prior work experience or education.
Alerts management to recurring problems and patterns of problems.
Typically has 3 years of experience. May require vocational or technical education in addition to related work experience.
We offer competitive benefits and learning and development opportunities.
Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience.
Documents resolutions and updates self-help and staff knowledge bases.
Jr Help Desk Specialist (Ts/Sci)
By TekSynap At Columbus, OH, United States
Help provide technical assistance and support for Workflow Management services
Review, reconcile and support the management of tickets throughout their lifecycle
One or more years of related experience and have IAT I 8570 Certification within 60 days of starting
Maintains documentation of problems and meets Service Level Agreement Requirements for calls answered and resolved.
Consulting with users to identify needs and requirements.
Six (6) years of progressive experience in the field of Information Processing

Are you looking for an exciting opportunity to join a dynamic team as a Junior Help Desk Specialist? We are looking for a motivated individual to provide technical support to our customers and help them resolve their IT issues. If you have a passion for problem-solving and a knack for customer service, this could be the perfect job for you!

Overview A Junior Help Desk Specialist is a technical support specialist who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their technical inquiries. Detailed Job Description The Junior Help Desk Specialist is responsible for providing technical assistance to customers and employees. This includes troubleshooting hardware and software issues, providing technical support, and helping customers with their technical inquiries. The Junior Help Desk Specialist must be able to diagnose and resolve technical issues in a timely manner. They must also be able to communicate effectively with customers and employees. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• 1+ years of experience in a technical support role
• A+ certification or equivalent
• Knowledge of Windows operating systems
• Knowledge of Microsoft Office applications
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of Windows operating systems
• Knowledge of Microsoft Office applications
Job Experience
• 1+ years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical support
• Experience working in a fast-paced environment
Job Responsibilities
• Troubleshoot hardware and software issues
• Provide technical support to customers and employees
• Respond to customer inquiries in a timely manner
• Diagnose and resolve technical issues
• Communicate effectively with customers and employees
• Maintain customer records and documentation
• Monitor system performance and make necessary adjustments