Register
Recruit Create CV

Junior Help Desk Specialist Jobs in New York

Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
Technical Help Desk Specialist
By Virtual IT Group At New York, United States
Strong organizational and time management skills.
Service Management certifications are beneficial but not essential (e.g. ITIL).
Relevant technical training, certifications, and education.
Manage the implementation of new technology.
Experience in a client-focused IT technical support role
Experience with an MSP preferred.
Help Desk Specialist Jobs
By WSN At New York City Metropolitan Area, United States
Strong technical skills and knowledge of hardware, software, and network systems
4-6 years of experience in Desktop support
The successful candidate must be a team player with strong customer service and communication skills
VPN and Citrix remote access
Application packaging experience is a plus
Strong understanding of help desk functions and technical support experience
Junior Teams Administrator/Help Desk
By Tentek, Inc. At Florida, United States
Teams Conference Room (Teams Rooms) Administration experience
KACE experience is a huge, huge plus
Help Desk or User Support experience.
**REMOTE - FLORIDA RESIDENTS ONLY**
Working with users and executives
International travel is a strong possibility

Are you looking for an exciting opportunity to join a dynamic team as a Junior Help Desk Specialist? We are looking for a motivated individual to provide technical support to our customers and help them resolve their IT issues. If you have a passion for problem-solving and a knack for customer service, this could be the perfect job for you!

Overview A Junior Help Desk Specialist is a technical support specialist who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their technical inquiries. Detailed Job Description The Junior Help Desk Specialist is responsible for providing technical assistance to customers and employees. This includes troubleshooting hardware and software issues, providing technical support, and helping customers with their technical inquiries. The Junior Help Desk Specialist must be able to diagnose and resolve technical issues in a timely manner. They must also be able to communicate effectively with customers and employees. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• 1+ years of experience in a technical support role
• A+ certification or equivalent
• Knowledge of Windows operating systems
• Knowledge of Microsoft Office applications
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of Windows operating systems
• Knowledge of Microsoft Office applications
Job Experience
• 1+ years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical support
• Experience working in a fast-paced environment
Job Responsibilities
• Troubleshoot hardware and software issues
• Provide technical support to customers and employees
• Respond to customer inquiries in a timely manner
• Diagnose and resolve technical issues
• Communicate effectively with customers and employees
• Maintain customer records and documentation
• Monitor system performance and make necessary adjustments