Sr Employee Relations Professional Jobs

• Project management skills and strong ability to stay organized with multiple projects and assignments

• Bachelor’s degree or equivalent industry experience with additional HR Certification preferred

• Thorough knowledge of human resource policies and procedures and laws governing employment matters.

• Prioritizes work and partners with cross-functional team members to handle assigned ER Matters.

The Sr. Professional, Employee Relations position has the potential to become a permanent role.

• Follow established procedures and documentation protocols.

Strong relationship management and influencing skills including interacting with senior leaders

Excellent organizational skills, Strong knowledge of Microsoft Office applications (including SharePoint, Excel, Word, PowerPoint, Outlook)

BA/BS with 8 years in an Employee Relations or similar role; in lieu of degree 11 years experience in Employee Relations

Experience in developing and implementing effective strategies to resolve sensitive and complex employee concerns and workplace conflicts

Knowledge of state and federal employment laws and HR best practices

Excellent communication, decision making and problem-solving skills

Initiates contact with legal counsel and executive/senior management as needed.

Bachelor’s degree or the equivalent combination of education and experience is required.

Manages and responds to general employee relations inquiries and non-high risk ethics concerns independently.

Works directly with senior team members to address general employee relations issues raised by managers or employees.

5+ years of total work experience preferred.

Experience in Employee Relations or in an HR advisor role is preferred.

Demonstrated skill in investigation techniques, including conducting investigative interviews

Excellent analytical and reasoning skills

Clear and effective oral and written communication skills

Ability to manage caseload and meet deadlines

Effective interpersonal communication across various levels of the organization, including attentive listening skills

Conduct informal and formal workplace investigations of sensitive and often complex employee relations issues.

Project and/or program management skills

Vendor and budget management experience

Maintain general project management tracking for program activities relevant to compliance, logistics, budget, and metrics

Manages logistical participation needs and deadlines effectively across business and functional teams; drives pro-active approach and early awareness

Works independently but with direction from team manager, regional, and functional or technical experts

Medical device and/or healthcare experience

Qualifications (Knowledge, Skills & Abilities)

Education And / Or Experience

Write a high volume of high-quality, organic search-optimized web content per month, adhering to strict quality guidelines within time requirements

Manage production schedules independently to meet tight internal deadlines

Follow and understand brand style guides and specific compliance requirements

Demonstrated experience in organic search, search engines, and digital marketing and drive to stay current with SEO news and updates

Corporate animal health experience preferred with prior project management experience

Experience in management of cross functional programs

Desired Experience, Skills, and Abilities:

Minimum of three (3) years of pet veterinary practice experience is required

Experience in presenting to diverse groups in diverse settings

Experience in veterinary technical service preferred

Specific experience with conflict management and/or handling investigations.

Provide regular and proactive communication to local HR and management around cases in assigned area.

Support leadership development by providing coaching on people management (e.g., performance plan management and feedback, day-to-day coaching strategies, training opportunities, etc.).

Effectively manage the timely resolution of approximately 30-60 Employee Relations cases.

Maintain and support positive employee relations within assigned MU where associate experience is monitored and recommendations made.

Utilize influencing skills with leaders to reach win/win outcomes that minimize risk to the company.

Effective communication skills with all levels of management and organizations.

Highly organized and strong project management skills with attention to detail and accuracy.

Experience with CRM & Event Management platforms such as CVENT, Salesforce, Speakcore is desired.

Deliver excellent customer experience for clinicians and ensure strong communication with internal stakeholders, resulting in above benchmark customer feedback.

Generate regular reporting and dashboards to track educational event activity and effectiveness.

Balance simultaneous projects, manage multiple stakeholders, and establish and maintain relationships with both internal and external stakeholders

Requires five to seven years of Labor Relations/Employee Relations experience

Reports to the Employee Relations Director.

On-going communication with Vice-Presidents and Directors throughout the Organization.

Advises Tufts Leaders in all departments on Employee Relations matters.

Works in an office setting.

Minimal exposure to hazardous wastes, blood borne pathogens and bodily fluids.

Use effective interviewing and documentation techniques and utilize the designated online case management tool for tracking

Ability to objectively coach employees and management through complex, difficult, and emotional issues

Knowledge of federal, state and local laws, statutes, which govern employment policies and practices

Experience successfully implementing programs across geographically distributed teams

Ability to build strong working relationships across all levels of the organization, including remote areas

Outstanding written and verbal communication skills; must be an articulate and persuasive communicator

Effectively partner with all levels of Management and HRDI Leadership

Demonstrated problem solving skills, as well as continuous improvement process skills

Demonstrated strong organizational skills with attention to detail

Advanced experience working in Power Point and SAP

Advanced experience with SQL, DB2, or SAS data structures

Demonstrated strong facilitation and presentation skills

Servicing email requests from providers and maintaining categorized responsibilities of incoming emails.

1-3 years of related experience (clinical dental office experience and/or dental insurance/claims experience)

Knowledge of CDT codes and processing policies

Superior customer service and communication skills

Strong attention to detail and organizational skills

Responsible for maintaining the contracts and credentialing processes for all network dentists per NCQA, Medicare Advantage and DDPA’s standards.

Network builders. Managers who build connections with other teams and divisions and coordinate cross-functional collaboration.

Develops and delivers training to leaders, managers, HR Leaders and HRBPs, including processes and standards for disciplinary issues.

Partners with business and HR leaders to leverage the HR service delivery capabilities to their fullest potential

10+ years of work experience required

Previous HR or role-related experience required

5+ years business-facing HR, HR COE, HR Operations, or role-related experience preferred

Ability to manage multiple priorities with excellent organizational and independent problem-solving skills

Education & Licenses and Experience

Previous experience implementing thought leader plans and professional medical society and patient advocacy strategies for pharmaceutical organizations

Strong relationships building skills, with proven ability to build and maintain partnerships with HCPs / Opinion Leaders

Proven ability to manage organizational complexities and breadth of issues

Strong oral and written communication skills

Meets departmental budget and financial objectives by forecasting training requirements and working with Director of Commercial Education.

Ability to work within a cross-functional team and matrix management structure

Position Title: Manager, Professional Education & Relations

Develops educational strategies and implements programs to support physician engagement and product/procedural adoption

Identifies educational facility needs and approves equipment purchases for lab work.

Working with the Director of Commercial Education, analyzes and reports on core department metrics monthly, quarterly, annually

Counsels managers and employees on employee-employer relationship issues.

Master's Degree (Preferred) and 7 or more years experience 5-7 years of Employee Relations experience required

Investigates and responds to employee complaints, claims of harassment, discrimination and disruptive behavior.

Supports and partners with other team members on Employee Relations related work.