Register
Recruit Create CV

Virtual Customer Experience Associate Jobs

Customer Experience Associate Jobs
By KIN Apparel At Greater Philadelphia, United States
Strong problem-solving skills and the ability to work independently and efficiently in a remote environment
Develop and execute customer experience initiatives to drive engagement and loyalty, and contribute to the growth of the business.
A minimum of 2 years of experience in customer experience and community, preferably in a startup environment at an e-commerce/DTC brand
Working knowledge of Gorgias, Shopify, Loop Returns, Okendo, Slack, Google (amongst some others)
Excellent communication skills, both verbal and written, with the ability to effectively convey information and resolve issues
This is a great opportunity to join a small start-up and get hands-on experience that will shape your future growth.
Customer Experience (Cx) Associate
By Bullpen At Boca Raton, FL, United States
Outstanding time management and organizational skills with an ability to multi-task, prioritize work, manage multiple deadlines, and track deliverables.
You have exposure to or working knowledge of commercial and multifamily real estate finance.
Benefits package offered (health, dental, vision, life, 401(k) matching, employee equity incentive plan)
Exceptional analytical and quantitative skills
Effective presentation and communication skills, with demonstrated ability to work with and communicate at all levels.
Develop & introduce processes, procedures, playbooks, self-serve tools, and more.
Customer Training Specialist - (Virtual)
By Boeing At Dallas, TX, United States
Independently assembles and conducts customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.
Experience interpreting commercial technical data including drawings, maintenance and operations manuals.
10+ years’ experience conducting 777 airframe technical training and/or performing 777 airframe systems instructional system development.
1+ years’ experience performing instructional system development.
Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design.
Travels for work 25% of the time.
Customer Experience Associate, Outreach
By Ladder At United States
Experience in sales, account management, or a customer-facing role
Excellent time management and organizational skills
Manage a pipeline of interested customers and tailor your approach and recommendations at scale
Help customers find a life insurance policy by connecting Ladder’s benefits with the customer’s wants and needs
Excellent medical, dental, and vision coverage | We offer competitive healthcare,dental and vision plans for you and your family.
Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.
Associate Customer Experience Specialist
By Calm At United States
1+ years of experience in customer support for a product or service that involves a software offering or platform
Ensure each user’s support experience is of the highest possible quality through providing timely, personalized, efficient, and empathetic replies
Write internal and external knowledge base articles as well as canned responses to common inquiries both proactively and as assigned
Has exceptional written and verbal communication skills with a solutions-oriented approach
Is able to turn a negative customer experience into a positive through effort and consideration
Strong problem solving skills, with the ability to think creatively and logically to resolve customer issues
Associate Director Customer Experience
By 24 Seven Talent At New York City Metropolitan Area, United States
Experience working with UI/UX designers, product managers, engineers, operations on new concepts and products delivery
Associate Director Preferred Skills & Experience
Develop customer needs and use cases throughout a customer journey & translate customer needs into business requirements.
Understand and interpret customer experience measurements to improve CSAT and NPS scores
Develop roadmap for execution of solutions over a period of time, based on identified requirements
Outline creative briefs to build required content to aid in the customer experience
Customer Care Associate I (Virtual)
By University of Phoenix At , Phoenix, 85004 $33,300 a year
Proficient time management skills and a strong attention to detail while handling many different, complex, and critical processes simultaneously
Proficient interpersonal and communication skills to explain technical information to customers, stakeholders, VA representatives, students, and case managers
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE
One (1) year of customer service or other applicable experience
Good oral, written and interpersonal communication and customer service soft skills to maintain a positive and helpful attitude with customers
Working knowledge of personal software packages and communication equipment to perform general administrative functions
Customer Experience Associate Ii
By CONDUENT At , Somerset, 08873 $17.50 an hour
Demonstrate soft skills to enhance patient experience
Excellent written and verbal communication skills
Ability to learn and administer program Business Rules and associated Standard Operating procedures to support program requirements.
Strong customer service skills with the ability to resolve patient / HCP concerns while maintaining a positive attitude
Can you tell me about the eligibility requirements for this program?
Understand own network environment at home
Associate Manager, Customer Experience
By Teads At Dallas, TX, United States
Has a proven track record of exceptional time management – effectively plans long-term and big picture projects, while maintaining day-to-day effectiveness.
Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients.
Within 3 months of hire: demonstrate ability to manage basic tasks within allotted deadlines.
Manage basic projects based on current business needs.
A minimum of one year of relevant work experience at a digital media agency, publisher, SSP, DSP or AdTech company.
Bachelor’s Degree, Associate Degree or equivalent work experience preferred.
Customer Experience Associate Jobs
By Supernormal At New York, United States
2-3 years experience working at a fast-growing startup, ideally in the B2B SaaS space
Excellent communication skills — ideally you’ve written user-facing support and marketing content before
Experience with Intercom — you’ve used it for both inbound and outbound user comms and know how to use it well
A deep willingness to listen to your ideas: how can the customer experience, our product, or our team be better?
Develop and maintain client relations
Identify trends and user pain points and share them with the team
Customer Experience Associate Jobs
By Dagne Dover At , Remote $58,500 a year
Have 1+ year of relevant experience in a customer-facing role; preferably eCommerce within the fashion industry
Full health benefits that are 100% employer sponsored
Handle all customer inquiries, including product advice, order issues, etc
Identify customer needs and help customers navigate necessary platforms
Learn our technology to properly respond to customers
Escalate issues to supervisor as necessary
Associate Customer Experience Manager
By J. J. Keller & Associates, Inc. At United States
In lieu of degree, may consider a combination of education and related work experience.
- Managers associate relations issues
Delivers results in line with the following key metrics/accountabilities:
Carries out responsibilities in a fair, ethical and non-discriminatory manner and ensure that staff follows these same guidelines.
Manages expenses in line with departmental budgets and corporate business conditions. (If applicable)
5+ years' experience supporting business software applications in a SaaS or Services based organization.
Customer Experience Associate Jobs
By Greyson Clothiers At Detroit Metropolitan Area, United States
Provide detailed insights on platform(s) metrics to identify opportunities to improve customer experience, reducing amount of friction on path to purchase.
Develop and implement CX strategies that elevate the Greyson brand and offer a clear path to purchse
Partner with DTC & cross functional teams to support product launches, ensuring standard product knowledge is available for CX team
1+ yrs Customer Service or Logistics experience preferred.
Experience in Shopify, Gorgias, Narvar, Google Analytics is a plus.
Personal shopping/digital styling/concierge experience is a plus.
Virtual Customer Support Jobs
By World Wide Information Tech At United States

We are seeking for a Virtual Customer Support professional to join our team. The ideal candidate will provide excellent customer service by responding to customer inquiries and resolving any issues ...

Customer Experience Associate Jobs
By KITH At New York City Metropolitan Area, United States
Communicate with Manager on Duty for direction and projects/tasks
Support store in any tasks needed to provide most efficient experience for customers, including but not limited to:
Ability to meet the physical requirements of the job:
Ability to multi-task and manage multiple projects at once
Be ready and able to assist customers in the absences of a Client Advisor
Partner with Client Advisor team to ensure customers are receiving the most efficient and best service possible during their visit
Customer Experience Associate - Nj
By Global-e At Hoboken, NJ, United States
1-3 years of experience as a customer service associate, operations associate, or in other client-facing roles
Ability to coordinate with various functional teams to drive improvement in the customer experience
Experience resolving e-commerce and logistics issues required, international shipping experience a plus
Comfortable with taking a hands-on approach to all areas of Customer Experience
File lost or damaged shipping claims with partner carriers
Escalate customer service requests as necessary to key internal stakeholders in onboarding, client success, tech, and logistics
Customer Training Specialist (Virtual)
By Boeing At Charleston, SC, United States
Independently assembles and conducts complete customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.
Experience interpreting commercial technical data including drawings, maintenance and operations manuals.
Some experience conducting technical training and/or performing instructional system development.
5+ years' experience in aircraft maintenance and modification.
3+ years’ experience conducting technical training and/or performing instructional system development.
Experience maintaining commercial aircraft and have provided instruction on the same.
Customer Experience Associate - Chat
By Faire At United States
Support our brand partners with seamless order processing and catalog management
Make it your mission to foster exceptional customer experiences across the marketplace
Stay on top of internal policies and Faire product offerings in a rapidly changing environment
Bachelor’s degree or equivalent years of experience
1-3 years of Customer Service, Sales, or related experience
Support brand and retailers via chat support. The hours for this role are 9am - 6pm PST Monday-Friday.
Customer Experience Associate Jobs
By HATCH Collective At New York, NY, United States
Impeccable customer service skills: identify customers’ needs and tailor solutions accordingly.
Experience in a customer-facing role.
Excellent professional and organizational skills.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Customer Experience Associate Jobs
By Quicksilver Scientific At Louisville, CO, United States
Customer Relationship Management (CRM) software experience
Quicksilver Offers a Competitive Benefits Package Including
Accurately and expediently enter, manage and track orders, returns, shipping and quality complaints
Consistently utilize CRM system to effectively manage customer interactions - providing accurate and complete documentation
Utilizes excellent verbal and written communication skills while problem-solving customer inquiries
Able to develop an in-depth understanding of QS products in order to explain their features and benefits

Are you looking for an exciting opportunity to help create a world-class virtual customer experience? We are looking for a Virtual Customer Experience Associate to join our team and help us deliver exceptional customer service. You will be responsible for providing personalized support to our customers, responding to inquiries, and resolving customer issues. If you have a passion for customer service and a desire to make a difference, this is the job for you!

What is Virtual Customer Experience Associate job Skills Required?

• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks
• Proficiency in using computers and software programs
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Ability to handle customer inquiries and complaints

What is Virtual Customer Experience Associate job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Virtual Customer Experience Associate job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service techniques
• Knowledge of customer service policies and procedures

What is Virtual Customer Experience Associate job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer service environment
• Experience in a customer service call center

What is Virtual Customer Experience Associate job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Resolve customer service issues in a professional manner
• Follow up with customers to ensure satisfaction
• Maintain