Customer Training Specialist (Virtual)

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At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Come, build your future with us!

Boeing Global Services (BGS) is seeking a Customer Training Specialist (level 3) to join our Airplane Maintenance Training team. The primary focus of this role is to develop, conduct and evaluate the effectiveness of technical training. This focus requires the analyses of customer technical training needs to determine appropriate training content, objectives, and design. Additional duties of the role include research, courseware updates, and the development of new media in support of customer training.

This is a virtual position. The selected candidate is not required to live in the Charleston area.

Position Responsibilities

• Independently assembles and conducts complete customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.
• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design.
• Travels for work 25% of the time.
• Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials.
• Develops, conducts and evaluates effectiveness of technical training

The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.

• 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills/Experience):

• Experience interpreting commercial technical data including drawings, maintenance and operations manuals.
• Capable of traveling 25% of the time
• 5+ years' experience in aircraft maintenance and modification.
• Some experience conducting technical training and/or performing instructional system development.

Preferred Qualifications (Desired Skills/Experience):

• Minimum Bachelor’s Degree is preferred.
• 3+ years’ experience conducting technical training and/or performing instructional system development.
• Experience maintaining commercial aircraft and have provided instruction on the same.
• Licensed Aircraft Mechanic.

Typical Education & Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+4 years' related work experience, 10 years' related work experience, etc.).
Relocation:
This position does not offer relocation.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is 1st shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: 70,550 – 109,250
Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R.

• 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.