Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Virtual Customer Experience Associate
- Customer Experience Digital Associate
- Associate Customer Experience Representative
- Overnight Customer Experience Associate
- Robotic Customer Experience Associate
- Associate Customer Experience Manager
- Customer Experience Associate Trainer
- Remote Customer Experience Associate
- Nutrition Customer Experience Associate
- Associate Customer Experience Agent
Some similar recruitments
Associate Director Customer Experience
Recruited by 24 Seven Talent 9 months ago
Address New York City Metropolitan Area, United States
Customer Experience Specialist - Remote | Wfh
Recruited by Get It Recruit - Marketing 9 months ago
Address Buffalo, NY, United States
Product Associate, Digital Site Experience
Recruited by Tory Burch 9 months ago
Address New York, NY, United States
Training Manager, Customer Experience (Hybrid Or Remote)
Recruited by Tomorrow Health 9 months ago
Address , New York, Ny
$120,000 - $130,000 a year
Customer Experience Representative Jobs
Recruited by Crash Champions 9 months ago
Address West Henrietta, NY, United States
Manager Customer Experience Jobs
Recruited by Madison Square Garden Entertainment 9 months ago
Address , New York, 10001, Ny
Associate Staff Trainer Jobs
Recruited by Cayuga Centers 9 months ago
Address New York, NY, United States
Senior Manager, Customer Experience
Recruited by DoorDash 9 months ago
Address New York, NY, United States
Customer Trainer Jobs
Recruited by DGA Security 9 months ago
Address New York, NY, United States
Agent Associate Jobs
Recruited by WME (William Morris Endeavor) 10 months ago
Address New York, NY, United States
Customer Experience Associate Jobs
Recruited by KITH 10 months ago
Address New York City Metropolitan Area, United States
Customer Experience Associate Jobs
Recruited by HATCH Collective 10 months ago
Address New York, NY, United States
Manager, Customer Experience Jobs
Recruited by Pilot 10 months ago
Address New York, United States
Social & Community Associate (Customer Experience)
Recruited by Beauty Pie 10 months ago
Address New York, NY, United States
Customer Experience Representative Jobs
Recruited by Crash Champions 10 months ago
Address Rochester, NY, United States
Ecommerce Customer Experience Manager
Recruited by KITH 11 months ago
Address New York City Metropolitan Area, United States
Customer Experience Manager - Westbury
Recruited by Tesla 11 months ago
Address Westbury, NY, United States
Customer Experience Manager [Payments]
Recruited by Upwork 11 months ago
Address Florida, United States
Customer Experience Associate Jobs
Recruited by Retrofête 11 months ago
Address New York City Metropolitan Area, United States
Customer Experience Associate Jobs
Company | Supernormal |
Address | New York, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-08 |
Posted at | 9 months ago |
About The Role
- Create training and support content
- Drive key retention and expansion metrics
- Build a community of people who love productivity improvements and thrive on doing things better
- Develop and maintain client relations
- Identify trends and user pain points and share them with the team
- Work closely with product and engineering to communicate customer feedback
- Facilitate day-to-day customer support
- Strong organizational instincts and a proven ability to multi-task and to work independently — there’s going to be A LOT to do
- Experience with Intercom — you’ve used it for both inbound and outbound user comms and know how to use it well
- Excellent communication skills — ideally you’ve written user-facing support and marketing content before
- Fluency in English
- Familiarity with other necessary systems
- Communications or Marketing Degree preferred, but not required
- 2-3 years experience working at a fast-growing startup, ideally in the B2B SaaS space
- High energy and drive to tackle problems and solve friction points
- A willingness to get deep into a problem even when it seems impossible. You’ll always have support from the team
- Confidence operating with high agency. We’ll work together to decide what’s important, but we’d love for you to bring (and build!) your own ideas
- You’ll understand that there’s no difference between “my idea” and “their idea.” It’s our ideas and we’re all responsible for it
- You’ll come in willing to learn why things are the way they are, then suggest a better way
- You’ll approach speed bumps and reviews through a “how can the team level up?” lens — let’s all get better and learn, together
- A collaborative and open outlook — we’re all about lifting each other up and getting better every day
- A respect for your time outside of work. We all work hard here, but we never forget to rest and have fun
- The team’s full support. We’re a friendly bunch and are happy to pair, talk through, or otherwise assist at any time
- A deep willingness to listen to your ideas: how can the customer experience, our product, or our team be better?
- We’re a fully distributed team spread between Pacific Time (Seattle) and Central European Time (Stockholm) with lots of places in between. We’ll see you most days in Slack, Google Meet, GitHub issues, and Notion. Sometimes in person in a place with a warm breeze
- Honest and timely feedback. We’re all better when we can have candid conversations about what is and isn’t working
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago