Technical Program Manager - Customer Welcome Center
By HP At , Herndon, 20171, Va
Ability to interface effectively with all levels of management and functional disciplines.
Advanced technical knowledge and experience with virtual platforms a plus.
Manage the logistics of the in-person and virtual customer activities.
Bachelor’s degree or equivalent experience
Proven experience in audiovisual setup, troubleshooting, and technical support.
In-depth knowledge of audiovisual equipment, including displays, projectors, sound systems, microphones, and video conferencing systems.
Technical Customer Support Specialist [Healthcare]
By Braid Health At San Francisco Bay Area, United States
Diligent, detail-oriented, methodical, practical, analytical with good project management skills.
Partner with our customers to effectively and expediently resolve questions and ensure the customer’s full satisfaction with their experience.
Collaborate with internal teams to identify opportunities and continuously improve the customer experience with Braid including participation in ad-hoc projects.
Bachelor’s degree required with at least 2 years of customer support experience, or equivalent work experience with an imaging services provider
Strong written and verbal communication skills
Strong interpersonal and customer service skills
Technical Support And Customer Experience Specialist
By Avantree At San Francisco Bay Area, United States
Proven experience in a customer support role in the consumer electronics industry.
Excellent problem-solving skills to handle technical questions.
Exceptional written communication skills to create FAQs and user manuals.
Innate people skills and patience to help our senior and hearing-impaired customers.
Capability to work in a fast-paced environment and manage multiple tasks.
Good interpersonal skills to collaborate with the marketing team and HQ.
Customer Support Center Engineer
By Component Repair Technologies At Mentor, OH, United States
Manage the OMC process and use known data to create and write comprehensive, technical reports
Communication skills – college level reading (technical), writing (technical), and speaking English
General knowledge of shop procedures and technical processes (machining, welding, thermal spray, electroplating, inspection, bench, etc.)
Two/four-year technical degree (BS Mechanical, Aerospace, or related), or equivalent experience in a related industry
Three years turbine engine component repair experience
General knowledge of civil aviation regulations
New Center Support Specialist
By Propelled Brands At Carrollton, TX, United States
Excellent organizational skills - must be able to manage multiple projects simultaneously
Bachelor’s degree in a business, financial or related field or equivalent work experience
Insurance - Medical, HRA, FSA, Dental, Vision, Life, Disability
Retirement Savings - 401k plan with company match up to 6%
Generous Paid Time Off - Holidays, paid parental leave, and PTO starting at 3 weeks
Supports New Center Business Consultants with communication and training of new franchisees
Customer Technical Support Specialist
By Darwin Global Llc At , , Fl
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge of and experience using PC workstations and Microsoft Windows and Office Professional, web browsers, and Adobe Acrobat Reader.
Creates, manages, and tracks multiple configurations of Smart Horizons online curricula in the NexPort learning management system.
Uploads and manages Smart Horizons user subscriptions, enrollments, and records in NexPort learning management system.
Creates, unlocks, and resets administrative accounts for Smart Horizons products in the NexPort learning management system.
Language Skills and Abilities, Other Than American English
Customer Support Specialist (Operations & Technical Support)
By PROLIM Corporation At California, United States
● 2+ years of experience in operations, customer support, technical support, or account/partner management
● Provide our partners with a delightful, high touch and effective support experience
● Operationalize processes to improve partner experience
● Help build and maintain a central knowledge base
● Experience using Excel and/or basic data & insights tools
● Strong written and verbal communication skills
Technical Customer Support Specialist
By ABB At , Plano, Tx
Tracks regular target performance with Technical Manager and provides results to management
Ensures a positive customer experience throughout the entire process
Prepares and analyzes regular statistics with Technical Manager using available tools and collecting relevant information
We offer a hybrid work schedule, with business approval
Strong verbal and written communication skills
Coordinates resolution with After Market Life Cycle Sales Service and/or Spare Parts teams
Customer Support/Technical Support Specialist
By Global Talent Resources Corp At Bedford, OH, United States
3-10 years of experience in a manufacturing or service machinery/appliances/ electrical systems type of role.
This role will work directly with customers on increasing their trust and confidence in the product lines.
Travel: Approx 20% for troubleshooting/system installs, etc.
Installation and training: Occasional installation of equipment, training operators, trouble shooting techniques, etc.
Must be able to communicate effectively, as this person will be a point of contact for customers.
Degree is preferred, but not required.
Customer Support, Technical Support Specialist
By Pop-Up Talent At United States
Personalize each customer experience. You will tailor responses to each customer, situation, and question to ensure a personal and pleasant experience.
Competitive medical, dental, vision, and 401K benefits.
You understand basics of version control systems and can use proxy tools to troubleshoot server-client communication.
Under-promise and over-deliver. You will set clear and appropriate expectations to provide consistent and remarkable customer delight.
Paid time off & holidays.
Fun, get-things-done work environment. A culture that values working hard so we can play hard.
Customer Support Services Specialist - Benefits Center
By TriNet At , Remote $41,600 - $62,040 a year

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Customer Support Services Specialist - Benefits Center
By TriNet At United States

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to ...

Customer Support Center Manager
By Greater Lawrence Family Health Center At Massachusetts, United States
Proven communication, organization, documentation and time management skills
Hybrid workforce management experience (Preferred)
Ensures quality patient experience and prompt and accurate completion of all required documentation
Sustains compliance with all professional and organizational requirements to meet position standards
Knowledge of medical terminology (Preferred)
2-4 years contact center experience in a supervisory role required
Operations Support Center Specialist
By CBOE At , Chicago, 60605, Il $76,000 - $125,000 a year
Options Product Management (i.e. new listings, maintenance, replacement, validation, and de-listings)
Familiar with software development and change management best practices.
Ability to accept new responsibilities as knowledge base grows
Two to five years’ experience in a security related or technical support position
Knowledge of financial market equity and derivatives products required
Knowledge of market data delivery, including multicast data transmission, desired
Remote Customer Technical Support Specialist ($18.00 - $21.00 / Hour)
By Talentify.io At United States
Uses knowledge to propose recommended improvements to customer related processes and materials.
Confirms completion of required training plan before assuming job responsibilities.
Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support.
Skilled at presenting technical information in a clear, concise manner to all levels within the department.
Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner.
Technical Customer Support Specialist (Remote)
By Philips At , Minneapolis, 55407, Mn
2+ years of technical customer support experience
2+ years proven experience in building and enhancing customer relationships
Strong knowledge of Microsoft Office products: Outlook, Word and Excel
Demonstrated strong organizational, analytical, and decision-making skills
Strong communications (written and verbal) skills
Highly developed interpersonal skills and telephone skills are required
Customer Technical Support Specialist I
By STERIS At Las Vegas, NV, United States
Remote access PCs or servers as needed
Remotely install proprietary software on Customer servers
Experience in MS SQL Server or databases.
Experience with the configuration of personal and laptop computers, printers, and various other hardware and software required.
Excellent written and verbal communication skills, customer service skills, troubleshooting and problem solving skills.
This position is remote and can be located anywhere in the US.
Technical Customer Support Specialist [Healthcare]
By Braid Health At San Francisco, CA, United States
Diligent, detail-oriented, methodical, practical, analytical with good project management skills.
Partner with our customers to effectively and expediently resolve questions and ensure the customer’s full satisfaction with their experience.
Collaborate with internal teams to identify opportunities and continuously improve the customer experience with Braid including participation in ad-hoc projects.
Bachelor’s degree required with at least 2 years of customer support experience, or equivalent work experience with an imaging services provider
Strong written and verbal communication skills
Strong interpersonal and customer service skills
Technical Customer Support Specialist
By Women First Jobs At Texas, United States
Preferred qualification, experience, and skills:
Any other tasks assigned by manager or company.
2+ years of experience in technical customer support role
Adequate knowledge of electronics and basic Network knowledge with router and access point configuration
Working knowledge of windows desktop and server operating systems and architecture
Experience working in Family Entertainments (FEC), Amusement and Theme parks a plus