Technical Customer Support Center Specialist Jobs in Ohio

Manage the OMC process and use known data to create and write comprehensive, technical reports

Communication skills – college level reading (technical), writing (technical), and speaking English

General knowledge of shop procedures and technical processes (machining, welding, thermal spray, electroplating, inspection, bench, etc.)

Two/four-year technical degree (BS Mechanical, Aerospace, or related), or equivalent experience in a related industry

Three years turbine engine component repair experience

General knowledge of civil aviation regulations

3-10 years of experience in a manufacturing or service machinery/appliances/ electrical systems type of role.

This role will work directly with customers on increasing their trust and confidence in the product lines.

Travel: Approx 20% for troubleshooting/system installs, etc.

Installation and training: Occasional installation of equipment, training operators, trouble shooting techniques, etc.

Must be able to communicate effectively, as this person will be a point of contact for customers.

Degree is preferred, but not required.