Register
Recruit Create CV

Techncial Support Analyst Jobs

Support Analyst Jobs
By iatricSystems At Jefferson City, MO, United States
Strong research skills and proven ability to synthesize complex information into relevant and actionable key findings
Excellent interpersonal and verbal/written communication skills
Ability to work from home office during business hours without interruption
At least 2 years of experience with Network, Server, and Application System Administration
At least 2 years of experience in Microsoft SQL Programming
At least 1 year of experience working with Wireless Network Infrastructure
Support Analyst Jobs
By LevelUP At Washington, United States
Skills: 2-4 years work related experience required or an equivalent combination of education and experience.
May develop and maintain information for knowledge base.
Strong problem resolution and analytical skills required.
Good decision-making and customer service skills required.
May require specialized knowledge in technical areas.
Experience with Windows O/S environment along with IIS and SQL may be required.
Support Analyst Jobs
By Aeries Software Inc dba Eagle Software At , Orange, 92868 $26 - $34 an hour
Assist customers in the management and maintenance of Aeries to ensure data integrity
Maintain knowledge of all state reporting requirements.
Understand scripts and/or queries to automate data management process
$26.00 - $34.00/hour based on experience and skills
Provide in-depth knowledge and expertise in all aspects of school districts’ application and database
Teamwork and a team player with excellent interpersonal skills
Support Analyst Jobs
By Motion Recruitment At Philadelphia, PA, United States
Maintains and report on individual and team metrics on ServiceNow and maintains service knowledgebase
Manages current queues and defines new queues to insure accurate categorization and assignment of issues
Strong knowledge of hardware and software troubleshooting solutions
Strong knowledge of IP based solutions
Knowledge of support databases and call tracking systems
This opening is a year long contract position, with the opportunity for extension or conversion
Rmf Support Analyst Jobs
By Booz Allen Hamilton At , Orlando $81,800 - $186,000 a year
Experience using RMF management tools such as eMASS, Xacta, or CMAS
2+ years of experience in guiding an Information System through the Federal government seven-step RMF process
Experience in using MS Office applications, including Word and Excel
Knowledge of NIST SP 800-53, Rev 4/5 security and privacy controls
Experience working in an ISO, CMMI, or DevSecOps environment
Experience with security tools such as Nessus or Security Center, Nagios, Splunk, or Fortify
Support Analyst Jobs
By SiteZeus At Tampa, FL, United States
This is a remote (work from home) position.
Advanced Excel skills, including writing VBA, using formulas to clean/reformat data, combining data from multiple sheets (VLOOKUP/XLOOKUP), etc.
Experience with analyzing data, drawing insights, and presenting to clients.
Typing skills, excellent written and oral communication skills.
If in lieu of experience, a degree in a technology related field is a must.
Understanding of both business and technology (real estate or specific industry knowledge is a bonus!)
Support Analyst Jobs
By Standard Chartered Bank At New York, NY, United States
• Previous experience in project management support and working with senior stakeholders
• Excellent organization and process management skills
• Assist with the management of all related Working Groups.
• Support the Regional COO Americas management of risks and issues.
• Support the Regional COO team with the Client Experience Framework for the Americas.
• Bachelor’s degree from an accredited institution or equivalent experience.
Support Analyst Jobs
By Sierra Interactive At Louisville, KY, United States
Your writing skills are top notch. You have an engaging, conversational style and a solid grasp of grammar
Experience providing support in a SaaS environment
Real Estate experience a plus
Knowledge of the fundamentals of web development
Competitive compensation (depends on experience, of course)
Learn our products and platform inside and out
Support Analyst Jobs
By LMK Clinical Research Consulting At United States
Provide project teams with outstanding trial and data management
To continuously improve performance and productivity (ensure high skill level), and provide operational excellence through best practices and lesson learned.
Continuously improve performance and productivity (ensure high skill level and
1-2 years of Clinical Research experience or professional equivalent.
1-2 years of Document QC experience or professional equivalent.
To develop strong values and foster innovations in TMF process.
Support Analyst Jobs
By Encompass Technologies At Fort Collins, CO, United States
Work closely and collaboratively with the full Support team to share learnings from experience to grow internal knowledge
Customer-facing experience, including Excellent written and verbal communication skills
Experience in Supporting a software product (Preferred)
Have experience using Windows, iOS, Internet Browsers, Android, and iOS platforms
Bachelor’s Degree in Computer Information Systems or equivalent professional experience
2+ years of experience in a software customer support position
Tmf Support Analyst Jobs
By LMK Clinical Research Consulting At United States
Provide project teams with outstanding trial and data management
To continuously improve performance and productivity (ensure high skill level), and provide operational excellence through best practices and lesson learned.
Continuously improve performance and productivity (ensure high skill level and
2 years of Clinical Research experience or professional equivalent.
2 years of Document QC experience or professional equivalent.
To develop strong values and foster innovations in TMF process.
Support Analyst Jobs
By nQ Zebraworks At New Mexico, United States
Time management skills: call volumes can sometimes be heavy, so it is important to be able to manage several cases/projects simultaneously.
Exceptional troubleshooting skills: ability to isolate a problem to its root cause quickly and efficiently.
Basic to intermediate SQL query knowledge
Strong Microsoft Windows Operating System knowledge
Basic DOS/Command prompt and bat skills
Experience configuring an enterprise software solution
Contract Administrative Support Analyst/Project Support Analyst
By Team Carney, Inc. At Williamsburg, VA, United States
Assists with project management and administrative tasks
3+ years of experience with Federal Government projects/contracts
Experience issuing/administering subcontracts and task orders
Experience with MS Office suite
THIS IS A REMOTE POSITION
Find and onboard 1099 contractors
Positive Support Analyst - Hsi
By Sevita At Windom, MN, United States
Maintain a current working knowledge of and abide by all licensing regulations
Have a working knowledge of Microsoft office programs and use them to create professional documents
Full compensation/benefits package for employees working 30+ hours/week
Provide feedback and coordinate with positive support professionals
Develop, oversee, and review positive support transition plans and their implementation
Oversee the implementation of person-centered behavior support plans written by the positive support professional
Support Analyst Jobs
By ISGF At Duval County, FL, United States
Relevant computing qualifications are desirable, along with vocational experience.
Banking and finance experience is desirable but optional.
Provide high-quality customer support by investigating and resolving queries and issues through phone or remote access.
Document support issues and ensure they are fully managed, including regular customer updates.
Demonstrate excellent customer-facing communication skills and a professional telephone manner.
Proficiency in English, with German language skills, is an advantage.
Support Analyst Jobs
By American Express Global Business Travel At , Remote $50,000 - $100,000 a year
Strong Project Management and organizational skills. Ability to prioritize and manage competing demands to meet deadlines
Strong prioritization and time management skills
Drives results by operating with a sense of urgency, employing effective time management to deliver results within deadlines.
Function as the key liaison between client management and Traveler Care to ensure program connectivity.
At least five years’ experience in the travel industry with extensive experience of business/corporate travel operational reservation work flow procedures
Minimum 3 years of working knowledge of GDS systems (Sabre, Apollo, Galileo, Amadeus)
I.t. Support Analyst
By Stone Barns Center At , Tarrytown, Ny $70,000 - $75,000 a year
Strong organizational skills and experience with asset management is required
Bachelor's degree in information technology management, computer science or related field
Performing research, evaluations and testing of new software and hardware solutions and make recommendations to IT Manager
Knowledgeable of AV systems, as well as event setup, technical assistance, and support before/during/after events
Knowledge of TCP/IP networking, VPN, and wireless technologies
2+ years of experience in a helpdesk or technical support role
Support Analyst Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Chicago, IL, United States
Document requirements and provide expected results to the different support teams for investigation;
Manage assigned tasks effectively to completion in order to meet high level of service.
Contribute to root cause analysis related to requests for changes to software or internal processes;
Perform unit testing and validate regression testing results related to software updates;
Use the appropriate tools or software to assign requests to support teams, track or follow up on requests;
Nibrs Support Analyst Jobs
By Axon At United States
Proactively improve knowledge and develop analytical and technical skills
Support agencies in National Incident-Based Reporting System (NIBRS) submission and certification
Develop knowledge base articles on top issues
5+ years experience in Law Enforcement technology
Bachelor's degree (minimum) or equivalent experience
Minimum of 3+ years of SAAS experience
Touchworks Support Analyst Jobs
By ektello At North New Hyde Park, NY, United States
Collaborate with project manager, analysts, and management to meet implementation project timelines.
Follow the incident management and problem management processes per the defined support SLA.
Follow and enforce change management processes for all environment changes.
Possess mid-level knowledge of application and integration.
3-5 years experience in providing technical support and maintenance.
Experience in clinical implementations, specifically ambulatory EMR applications. Allscripts/Altera Touchworks Enterprise EHR experience highly desired and is a plus

Are you looking for a challenging and rewarding career in Technical Support? We are looking for a Technical Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview A Technical Support Analyst is a professional who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, resolving technical problems, and providing technical support to customers. Detailed Job Description A Technical Support Analyst is responsible for providing technical assistance to customers and employees. They must be able to troubleshoot hardware and software issues, resolve technical problems, and provide technical support to customers. They must also be able to diagnose and repair computer systems, install and configure software, and provide technical advice and assistance. Job Skills Required
• Excellent problem-solving skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate effectively
• Knowledge of network systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• Knowledge of computer hardware and software
• Knowledge of network systems
• Ability to troubleshoot hardware and software issues
• Excellent customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of operating systems
Job Experience
• Previous experience in a technical support role
• Experience in customer service
• Experience in troubleshooting hardware and software issues
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure software
• Provide technical advice and assistance
• Diagnose and repair computer systems
• Respond to customer inquiries
• Maintain customer records
• Monitor system performance