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It Support Services Analyst Jobs

Sr. Services Analyst - It (Remote)
By Constellation At United States
Experience leading small IT projects or sub-teams and knowledge of IT project management.
Experience working on testing platform/ tools, preferably Application Lifecyle Management (ALM), LoadRunner
Knowledge and/or experience in Automated Testing Framework in ServiceNow Platform
Knowledge and/or Experience in test automation tools or framework such as Unified Testing Framework (UFT, Selenium, etc.
Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required (15%)
Maintain technical knowledge and business acumen within own discipline or function (10%)
It Support Analyst Jobs
By Energy Jobline At Waco Area, United States
Providing reliable and efficient end user support for personal computing environments and critical business applications.
Serving as primary radio inventory maintenance and support.
Troubleshooting and mitigating build, application and system performance issues.
Building and maintaining relationships with technical partners in the business.
Coordinating resources and suppliers to complete projects and work requests.
Collaborating with central infrastructure and Regional Infrastructure Analyst to assist with hardware refresh activities.
It Operations & Support Analyst 1 (6014)
By State of Idaho Employment At Meridian, ID, United States
Manage, update, and create service and support documentation within the designated service management system and other documentation sources;
I DO NOT have any education or experience.
Computer trends, software, capabilities, and terminology;
Benefits may not be applicable for temporary or seasonal positions.
I DO NOT have the experience as described.
This position is eligible for full State benefits.
It Support Analyst Jobs
By Goodyear At , Tupelo, 38804, Ms
Bachelor’s degree in Computer Science, Information Technology or comparable experience in related field.
Strong communication skills and the ability to work with all levels of the business, employees, consultants, and contractors.
High quality analytical skills, the ability to pay attention to details.
Experience supporting IT applications in a Manufacturing environment a plus.
Working knowledge of Microsoft Office Tools, Microsoft Development tools including VB.Net, Perl, SQL Development.
Demonstratable IT triage, problem solving and diagnostic skills, effective problem solver.
It Customer Support Analyst
By KBR At , Charleston, 29401, Sc
High knowledge of IT operations, responsibilities, processes, and procedures to independently resolve issues
Strong verbal and written skills, including the ability to draft communications and knowledge base articles
Break/fix support for COE (Common Office Environment) software including Microsoft Windows 10, Office 365, and Teams using demonstrated troubleshooting capabilities
Working knowledge of Microsoft server technologies and Dell server hardware
General knowledge to perform high-level network troubleshooting analysis, Cisco knowledge preferred
Stage, prepare and deploy computer, peripherals, and devices to the users
It Support Analyst Jobs
By Primacy At Farmington, CT, United States
Experience with IT service management (ITSM) tools and ticketing systems is desirable.
Follow Information Technology Infrastructure Library (ITIL)-based incident management processes to ensure accurate ticket logging, tracking, and resolution.
Exceptional customer service and communication skills, both verbal and written, to interact with end-users of varying technical abilities.
Maintain and update documentation for IT procedures, troubleshooting steps, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing.
Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
Escalate complex or unresolved issues to senior IT staff, ensuring that problems are addressed promptly and effectively.
Analyst - It Support
By Wesco At , Austin, 78753, Tx $60,800 - $79,000 a year
Identify areas for improvement in IT and raise with IT Management.
1-year experience in providing systems support.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Strong verbal, written, analytical and interpersonal skills.
Create incident ticket for every issue raised.
Pro-active maintenance of warehouse IT systems
It Support Analyst Jobs
By California State University At , , Ca $4,678 - $11,547 a month
Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.).
Escalate and/or notify assignee and management when requests for service are out of compliance.
Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause.
Experience in coordinating resource requirements.
The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience.
Customer service with computer assistance via telephone, remote control, or on-location.
It Support Analyst Jobs
By Alcority At , Houston, 77027, Tx
Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus.
Direct experience providing Tier 1 support
Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers.
2 - 4 years of experience in a similar position providing endpoint and infrastructure support.
Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.
IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.
Analyst, It Station Support (Atl)
By Frontier Airlines, Inc At , Atlanta, 30320, Ga
Experience with workstation and network equipment cable management
Experience with an incident management tracking system.
Serves as an escalation resource for more junior station support personnel, business and IT management.
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
CompTIA A+ or Network+ Certification (Required)
It Support Analyst Jobs
By UCLA At , Los Angeles, Ca

Under general direction of the Desktop Manager of Student Affairs IT, incumbent serves as staff expert on Student Affairs integrated systems and services. Incumbent analyzes complex issues, resolves a ...

Ln Concerts, Venue Support Analyst - It
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.
It Support Services Analyst Ii
By County of Santa Cruz At , , Ca

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It Support Analyst Jobs
By Heights Finance Corporation At Greenville, SC, United States
Experience with Citrix and Citrix Management Console is a plus
Perform support and maintenance either remotely or at the customer’s location to resolve problems
Utilize IT knowledgebase as a part of troubleshooting and researching customer issues, and shares
Good understanding of Active Directory and experience performing basic functions such as permissions
Experience performing basic network troubleshooting in an enterprise environment required.
Must be team oriented and have good customer service/communication skills.
It Support Analyst Jobs
By InvisALERT Solutions At West Chester, PA, United States
Maintain a known error database and frequently update Application knowledge base with new features.
1-3 years’ experience in a customer facing role
Excellent verbal and written skills – You will be required to demonstrate this at the interview
Subject matter expert on all Invisalert products
Works directly with customers to resolve moderately complex application issues, services, and assists with updates and maintenance.
Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime.
It Support Analyst Jobs
By Marquee Dental Partners - Practice Support Center At , Tampa, Fl
Providing basic training on computer operation and management
Experience with remote desktop applications and help desk software
Traveling to the client’s location or connecting via remote link
Manage users and groups in Office365
Create knowledge articles to assist other IT team members
Minimum of 2 years of IT technical support experience
It Support Services Intern
By CooperSurgical At , Trumbull, Ct
• Excellent project management, organizational and follow-through skill set
• Use endpoint management tool to build and deploy equipment to end-users.
Interns are given the opportunity to participate in activities that encourage networking with peers, managers, and employees.
• Create and maintain end-user documentation/knowledgebase for hardware and software in service catalog.
• Foundational technical knowledge of PC and Mac and desktop hardware, including printers, scanners and peripheral devices
• Foundational technical knowledge of PC operating systems and client configuration in domain environment.
Managed Services It Support Technician
By Kesem Technology At Columbia, MD, United States

Please Note: This is not an entry level position, please review the requirements and task description as well as geographic considerations before applying. Established IT support company needs ...

It Services Coordinator Jobs
By Florida State University At Tallahassee, FL, United States

Job ID 54835 Position: 00083338 IT Services Coordinator Department: Northwest Regional Data Center Location: Tallahassee, FL Closing date: 5/17/23 Duration of Posting: 14 days Overview ...

It Support Analyst Jobs
By Sun Solar At Springfield, MO, United States
Excellent planning, organizational, and time management skills.
Effectively communicating your insights and plans to cross-functional team members and management.
Working closely with clients, technicians, and managerial staff.
Prioritizing initiatives based on business needs and requirements.
Associate Degree in appropriate field of study and/or 2+ years' IT Support experience, A+ Certified
Fundamental analytical and conceptual thinking skills.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Services Analyst to join our team! You will be responsible for providing technical support to our customers and ensuring their satisfaction. You will also be responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to our customers. If you are a motivated individual with a passion for technology, then this is the perfect job for you!

Overview The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. Detailed Job Description The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. The IT Support Services Analyst must be able to diagnose and troubleshoot hardware and software issues, provide technical support to customers, and provide assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must also be able to provide training and support to customers, and be able to work with other IT professionals to ensure that customer needs are met. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Ability to work independently and as part of a team
• Ability to diagnose and troubleshoot hardware and software issues
• Ability to provide technical support and training to customers
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support services
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
Job Knowledge
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in IT support services
• Experience in providing technical support to customers
• Experience in troubleshooting and resolving technical issues
• Experience in providing assistance with the installation and maintenance of hardware and software
Job Responsibilities
• Provide technical support to customers
• Troubleshoot and resolve technical issues
• Provide assistance with the installation and maintenance of hardware and software