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Support Service Specialist Jobs

Support Service Manager Jobs
By Adobe At California, United States
Highly articulate and presents plans and ideas in a compelling manner.
Communicates passion, energy and enthusiasm.
Able to handle C-level urgent customer communications, creating resolution plans and ensuring accurate execution of them.
Able to build and communicate customer service reviews and set expectations according to business decisions.
Spanish and English language verbal and written
What You Need To Succeed
Customer Service Support Specialist
By Wheels, Inc. At Bannockburn, IL, United States

Associate Degree Preferred Or Equivalent Work Experience

Customer Service Support Specialist
By Florida Realtors At Orlando, FL, United States
Supports priorities and completes assignments as necessary or directed by management
Coordinates assigned projects with the Tech Helpline Management Team members
Have basic experience in minicomputer and micro computer operations, and troubleshooting skills
Uses remote assistance tools when beneficial to caller
2+ years of Customer Service experience with proven ability to support and work with product users under challenging conditions
Have experience with computer business applications, including familiarity with:
Manager, Service Support Jobs
By NetJets At Columbus, OH, United States
Ability to manage multiple projects, efforts, and activities concurrently. Experience with prioritization, requirements gathering, and project management.
Understanding the ITIL framework, focused on incident management (including Major Incidents), problem management, and knowledge management.
Knowledge, Skills, Abilities And Other (KSAOs)
Represent Service Support teams in all project management meetings and planned efforts that require Service Desk and A-Team participation.
Collaborate with IT and business leaders to improve current partnerships and to expand Service Support technical executions and capabilities.
Experience in crucial conversations, demonstrates ability to listen, learn, and communicate in tough and unfavorable situations.
Engagement Specialist- Support Service
By City of Richmond, VA At , Richmond $3,240 - $5,662 a month
Two years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis;
Bachelor's degree in Business, Human Services, Finance or related discipline or equivalent work experience;
Qualifications, Special Certifications and Licenses
Americans with Disabilities Act Requirements
A minimum of five (5) years of experience working in human services and/or with low-income populations preferred;
Bilingual abilities are preferred, but not required.
Service & Support Director Jobs
By Hexagon Asset Lifecycle Intelligence At Tucson, AZ, United States
10+ years of management experience leading teams.
Project management experience leading large hardware and software projects.
Works closely with the Project Management team to deliver customer projects in a timely and professional manner.
Facilitate smooth handover from Implementation to Account Management and Support
Manages and provides leadership for the Service & Support team; 3- 4 direct reports with around 20 team members.
Manages 3rd party contractor agreements and relationships to assist in delivering projects and services.
Service Support Specialist Jobs
By Pro/Data Workforce Solutions At Gurnee, IL, United States
Completes assigned individual training assignments issued by Customer Service Manager or Upper Management.
Professionalism in working with all levels of employees and management
Assists with the installation and conversion of new accounts to products and services offered by Pro/Data Payroll Services.
Associates Degree with two years of customer service experience.
Experience with payroll, tax or human resource disciplines.
Detail-oriented, excellent documentation and follow-through skills
Customer Service Support Specialist
By Revolution Technologies At Tempe, AZ, United States

This position is a 12 month contract.

This is a full-time work-at-home position.

Customer Service Support Specialist
By Maxxon Corporation At Hamel, MN, United States
Ability to multi-task, prioritize, and manage time effectively
Excellent communication listening, written and oral communication skills
Past experience with CRM systems and entering orders
Construction Industry Experience a plus
Total compensation package with market competitive salary, benefitsand growth opportunities
Minimum 2-3 years in a customer support role
Customer Service Support Specialist
By Dezign Concepts At Dulles Town Center, VA, United States
**salary is commensurate with education and experience**
Demonstrated experience in customer service
Demonstrated experience in technical support service
Demonstrated experience in system administration for Windows and Linux systems
Demonstrated experience trouble-shooting hardware, telephony, and video
Demonstrated experience deploying and testing hardware and software
Customer Service Support Specialist
By Advantage Solutions At United States
Full-Time Benefits (Medical, Dental, Vision, Life)
Ensures deliverables meet functional and design specifications and requirements. Validates results by testing programs.
Associate’s Degree or equivalent experience required; Bachelor's Degree in Computer Science/ Information Systems or equivalent experience preferred
Excellent written communication and verbal communication skills
Desire and willingness to learn technical skills, including basic SQL
Defines application problem by conferring with clients; evaluating procedures and processes.
Customer Service Support Specialist
By Dezign Concepts At Chantilly, VA, United States
Demonstrated experience with requirements management
Demonstrated experience with basic knowledge of Project Management concepts and principles
Demonstrated experience in account management including access management of systems and applications and for applications in a cloud environment
Demonstrated experience with oral and written communication skill
**salary is commensurate with education and experience**
Assess and validate requirements for stand-alone tablets used for training courses.
Customer Service Support Specialist
By Optimal Virtual Employee At Herndon, VA, United States
2.(Mandatory) Demonstrated experience with access management on information systems.
15.(Desired) Demonstrated experience briefing topics related to identity and access management to a wide variety of stakeholders.
13.(Desired) Demonstrated experience documenting requirements for software systems.
16.(Desired) Demonstrated experience with excellent written and verbal communication skills.
4.(Mandatory) Demonstrated superior critical thinking skills and attention to detail.
6.(Mandatory) Demonstrated experience with the Sponsor's Account and Administration process.
Service Technical Support Specialist
By Avispa At Largo, FL, United States
High School Graduate/GED, some specialized training/certification, or Military experience.
Solve problems requiring breadth/depth of knowledge of calibration, metrology principles, and preventative maintenance techniques.
1+ years of related experience in the calibration and repair of electronic test equipment.
Prior experience is strongly preferred.
PC (MS Windows/Office) skills are required.
Excellent communication and organizational skills.
Service Support Specialist Jobs
By Evolution At Philadelphia, PA, United States
Manage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products
Strong written and verbal communication skills
An ability to make managerial decisions requiring independent judgment and to identify and refer other issues to the proper authorities
Strong leadership skills followed by a professional and open-minded personality at all times
A keen skill for multi-tasking along with excellent problem-solving skills
Ensuring that all tables are operational without interruptions
Service Support Analyst Jobs
By Jobot At Santa Monica, CA, United States
Experience with Service Desk ticket tracking and management software.
Experience with video conference applications/equipment, and remote meeting technologies (specifically with Webex, Zoom and MS Teams).
Provide computer, network and software support to the end-user community via telephone, email, remote-access, or in-person.
Install application software based on corporate standards and end-user requirements.
2+ years of experience using computer hardware and software focused on Microsoft technologies.
1+ year of experience in a Customer Service role dealing directly with end-users.
Service Support Coordinator Jobs
By Carousel Motor Group At Minneapolis, MN, United States
Exceptional benefits offered, including medical, dental, 401k, and more
One year of luxury car experience at a dealership or detail shop
Maintain new and used car inventory appearance, vehicle condition, and show floor layout
Hand wash vehicles before returning to clients
Transport vehicles to various locations
Move, add fuel, clean, change batteries and/or tires, install floor mats, license plates, add fluids

Are you looking for a job that offers a great work-life balance and the opportunity to help people? We are looking for a Support Service Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing helpful solutions. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Support Service Specialists provide technical support and customer service to clients. They troubleshoot and resolve customer issues, answer customer inquiries, and provide technical assistance. They may also provide training and guidance to customers on the use of products and services. Detailed Job Description Support Service Specialists are responsible for providing technical support and customer service to clients. They troubleshoot and resolve customer issues, answer customer inquiries, and provide technical assistance. They may also provide training and guidance to customers on the use of products and services. They must be able to work independently and as part of a team. They must be able to communicate effectively and professionally with customers, both verbally and in writing. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer issues
• Ability to provide technical assistance
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of technical support processes and procedures
Job Experience
• Previous customer service experience
• Previous technical support experience
Job Responsibilities
• Troubleshoot and resolve customer issues
• Answer customer inquiries
• Provide technical assistance
• Provide training and guidance to customers on the use of products and services
• Maintain customer records
• Follow up with customers to ensure satisfaction