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Support Operations Lead Jobs

Operations Lead Jobs
By Sysco At College Park, GA, United States
Ability to adapt to different management, communication, and delivery styles (as needed) for different situations
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Excellent written and oral communication skills. Good Listener
Negotiation and conflict resolution skills
Responsible for managing the work and productivity of the team of operation support personnel for the menu services organization
Responsible for the creation and presentation of reporting and analytics on all project activity for the menu services team
Operations Lead Jobs
By Eurofins Lancaster Laboratories At Warminster, PA, United States
Commitment to following the organization’s Quality Management System and complying with ISO 13485 guidelines and FDA GMP requirements for medical devices
Background and/ or formal education in Microbiology is a plus
Receive and inspect raw materials
Unload and identify raw materials at loading dock
Complete receiving paperwork, label and store material properly
Follow batch records and work instructions
Operations Lead Jobs
By Basys At Kansas City Metropolitan Area, United States
Prefer two or more years’ experience in a Management or Leadership capacity
Promote and coach appropriate work behavior following guidelines from the handbook and management
Maintain and promote high standards to ensure 90% or more of merchants rate their experience with BASYS as Very Positive
Knowledge of Bankcard industry and its procedures is preferred but not required
Initial and main point of contact for Senior positions; backs up when Senior is out
Subject matter expert in business processes
Lead, Operations Support Coordinator
By The J. M. Smucker Company At , Oxnard, Ca $65,000 - $80,000 a year
Additional skills and experience that we think would make someone successful in this role:
Train and assist the production recording and Grower Accounting Clerk as needed.
At least 5 years of related business experience is required
Strong oral, written, and interpersonal skills are required.
Strong analytical skills and ability to troubleshoot and solve complex problems to root cause.
Excellent written and verbal communication skills.
Lpc Operations Lead - Robbinsville
By Mercedes-Benz USA At Robbinsville Township, NJ, United States
Vendor Management --> Knowledge of Agency/Vendor management and budget management
Administration --> Knowledge of administrative procedures, process/project development, and system procedures including MS Office skills.
Document and communicate facility related maintenance needs to vendors and Technical Training Manager, schedule appropriate services and manage project through completion.
Bachelor's Degree (accredited school) preferred, or equivalent work experience.
IT  Knowledge of basic troubleshooting, updating of IT related LPC assets.
Business - General --> Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
Operations Support Assistant Jobs
By U.S. Capitol Police At , Washington, 20510, Dc $62,337 - $85,495 a year
College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirement for this position.
There is no education substitution for experience in this series and/or grade.
You will be evaluated for this job based on how well you meet the qualifications above.
Equal Employment Opportunity (EEO) Policy
The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
How You Will Be Evaluated
Operations Lead Jobs
By Lyft At Nashville, TN, United States
Responsible for site management, running all rental operations, executing fleet management of the site's fleet, and people leadership for your team
3+ years managing hard assets in a fleet management business (car rental, FMC, etc) preferred
Passionate about delivering great customer experiences with a strong track record to back that up
4 years experience managing Retail, customer service, or vehicle rental team
Experience managing vendors and partners
Excellent verbal and written communication skills
Operations Lead Jobs
By US LBM At Goldthwaite, TX, United States
Establish and maintain effective communication, coordination, and working relations with customers, personnel, and with management
Experience. 2 years of experience supervising workers and work groups in a related work environment, i.e. warehouse, lumber yard, etc.
We are all about teamwork! All positions are hands-on, and we band together when necessary.
We are a relaxed atmosphere; this is not a suit and tie environment.
We work hard. We are a continuous improvement driven organization and we are focused on keeping organized and on task.
Effectively schedule, supervise, and direct drivers and yard personnel, ensuring excellent customer service and performance
Lead Operations Specialist Jobs
By Chief Technology Group Inc. At Midland-Odessa Area, United States
1. Minimum of 5 years of operations experience in gas processing plants and/or fractionators.
3. At least 3 years of teaching or training experience, with experience in safety training preferred.
4. Working knowledge of cryogenic plants is required.
7. Possess strong interpersonal, communication, and presentation skills.
4. Maintain regular communication with relevant working relationships to achieve goals, effectively communicating ideas and viewpoints.
2. High school diploma or equivalent is required.
Lead Operations Analyst Jobs
By Lumen At , Remote $72,540 - $161,520 a year
Support special projects for field operations. Project manage and report on weekly calls.
Bachelors or Equivalent and 6+ years related experience
Extensive experience with Microsoft Office, Word, Power Point and Excel
Extensive experience with Viavi HST 3000, ONX580, EXFO FTB series, OTDR or test meters for similar use.
Extensive experience with fiber and copper facilities in a telco environment
Possess strong analytical skills with the ability to identify performance drivers and trends.
Operations Support Analyst Jobs
By Boost Payment Solutions At New York City Metropolitan Area, United States
· Professional demeanor and ability to work well with others (management/ customers/ team members)
· Strong Computer skills: Microsoft products/Sales Force/and other reporting and data visualization products
· Good communication and organizational skills
· Ability to manage time effectively, set priorities and meet deadlines.
Medical, vision, and dental insurance, 401K, PTO, HSA.
· Ensure all reporting and processing timelines are met.
Operations Support Jobs
By IMCS Group At New York, NY, United States
·At least 6 months experience in operations, account management, or similar functions.
·An ability to manage your time effectively while working with multiple tools.
·Outstanding communication skills, both written and verbal.
·Exceptional organizational skills and the ability to balance attention to detail with swift execution.
·Coordinate and execute key merchant onboarding steps.
·Work with the Merchant Operations team to streamline processes.
Operations Lead Jobs
By Algo Capital Group At Chicago, IL, United States
Have a variety of background experience: program/ project management, IT implementations and transformation.
Experience leading a team of teams and ability to develop managers.
Experience managing IT Operations teams.
Expertise in Service Desk, Technology Implementation and Managed Service operational excellence.
Lead and develop a team of technology professionals in enterprise technology.
Establish an efficient and scalable operational and global support model.
Director Lead Operations Jobs
By Southwest Airlines At , Dallas, 75235, Tx From $158,950 a year
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**
Operations Lead Jobs
By thredUP Inc At , Lancaster, 75134, Tx
Enthusiastic about building leadership skills
Medical, dental, vision, 401k, life and disability insurance offered.
Help facilitate smooth shift transitions by communicating updates on your team’s production
Verify Standard Operating Procedures are being followed
Run reports throughout the shift (we will teach you how to do this!)
Participate in special projects as needed
Operations Support Jobs
By Intellectt Inc At Santa Rosa, CA, United States
Conduct presentations, product demonstrations and educational sessions
Manage and execute the project from beginning to end and act as the liaison between
Identify ways to improve specific customer experience with the product; leverage tools
Assist customers through implementation deliverables and provide application/product
Become a subject matter expert on the software, implementation methodology, processes
Engage team members and leadership in troubleshooting customer issues
Operations Lead Jobs
By thredUP At Lancaster, TX, United States
Enthusiastic about building leadership skills
Medical, dental, vision, 401k, life and disability insurance offered.
Help facilitate smooth shift transitions by communicating updates on your team’s production
Verify Standard Operating Procedures are being followed
Run reports throughout the shift (we will teach you how to do this!)
Participate in special projects as needed
Operations Lead - Georgetown
By Alo Yoga At Washington DC-Baltimore Area, United States
Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
Leads by example and inspires staff in daily operations and guest experience.
Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
2+ Years prior work experience in a client-centric, sales environment
Proven leadership capabilities demonstrating excellent decision making
Operations Lead Jobs
By Hellometer At Santa Monica, CA, United States
Previous program management and/or customer success experience
3+ years of experience operating at scale in a tech company or fast-growing startup
Aesthetic design capabilities combined with clean UX instincts
Prior experience working with senior leadership on strategy
Ability to quickly iterate, test prototypes, and experience running user tests
Have helped launch successful technology products before

Are you a motivated and organized individual looking for an opportunity to lead a team of Support Operations professionals? If so, we have the perfect job for you! We are looking for a Support Operations Lead to join our team and help us provide exceptional customer service. As the Lead, you will be responsible for overseeing the daily operations of the Support team, ensuring that customer inquiries are handled in a timely and efficient manner. You will also be responsible for developing and implementing strategies to improve customer satisfaction and operational efficiency. If you have a passion for customer service and are looking for a challenging and rewarding role, this is the job for you!

Overview The Support Operations Lead is responsible for leading a team of customer service and technical support professionals in providing exceptional customer service and technical support to customers. This role requires strong leadership, problem-solving, and communication skills. Detailed Job Description The Support Operations Lead will be responsible for leading a team of customer service and technical support professionals in providing exceptional customer service and technical support to customers. This role requires strong leadership, problem-solving, and communication skills. The Support Operations Lead will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support operations, and ensuring customer satisfaction. The Support Operations Lead will also be responsible for training and developing customer service and technical support staff, monitoring customer service and technical support performance, and providing feedback to staff. Job Skills Required
• Leadership: The Support Operations Lead must have strong leadership skills in order to effectively manage and motivate a team of customer service and technical support professionals.
• Problem-solving: The Support Operations Lead must have strong problem-solving skills in order to effectively troubleshoot customer service and technical support issues.
• Communication: The Support Operations Lead must have excellent communication skills in order to effectively communicate with customers and staff.
• Technical Knowledge: The Support Operations Lead must have a strong understanding of customer service and technical support processes and procedures.
Job Qualifications
• Bachelor’s degree in a related field
• 5+ years of customer service and technical support experience
• Proven leadership experience
• Excellent problem-solving skills
• Excellent communication skills
• Strong understanding of customer service and technical support processes and procedures
Job Knowledge
• Knowledge of customer service and technical support processes and procedures
• Knowledge of customer service and technical support software and tools
• Knowledge of customer service and technical support best practices
Job Experience
• 5+ years of customer service and technical support experience
• Proven leadership experience
Job Responsibilities
• Develop and implement customer service and technical support strategies
• Manage customer service and technical support operations
• Ensure customer satisfaction
• Train and develop customer service and technical support staff
• Monitor customer service and technical support performance
• Provide feedback to staff