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Operations Support Assistant Jobs

Company

U.S. Capitol Police
Address , Washington, 20510, Dc
Employment type
Salary $62,337 - $85,495 a year
Expires 2023-07-26
Posted at 11 months ago
Job Description

Duties

This position is located in the Office of Professional Responsibility, Office of the Chief of Police, United States Capitol Police (USCP). Incumbent performs timekeeping functions for an assigned group of employees, sworn and/or civilian. Ensures the accurate completion of employee T&A data in WorkBrain by reconciling all time worked, leave taken and additional duty worked with an approved reason.
Receives visitors and phone calls. Personally provides information requested or directs to staff members those contacts that require their attention or action. Directs callers/customers and the general public to the proper office and/or individual.
Uses personal computer/office automation systems and software, including word processing, database management, spreadsheets, and/or other software packages and programs, such as WorkBrain, Hummingbird, Award Maker, and Momentum, to prepare reports, graphs, charts, and complete forms and create correspondence, review internal and external mail received, scan documents and file appropriately, prepare archive records for storage, facilitate office supplies, and conduct various administrative support to a staff of nine sworn and civilian personnel. The employee will be required to sign and maintain a confidentiality agreement on file.
Sorts mail and correspondence and determines which items can be handled or brought to the supervisor's attention and distributes accordingly. Reviews outgoing correspondence, reports, and instructions for procedural, grammatical, and typographical accuracy.
Receives, processes, and files a full range of correspondence and police reports. Maintains files in accordance with U.S. Capitol Police (USCP) filing standards and guides, purging and retiring files based on regulation.
Incumbent prepares charts, graphs, and narrative information for management or program analysis reports from material provided by higher-level employees.

Requirements

Conditions of Employment

You must be a U.S. Citizen.
Successful completion of a Background Investigation is required.

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below.
For the CP-5 level you must have one year (52 weeks) of specialized experience equivalent to at least the CP-04/GS-6 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined as experience which includes assisting in the development and/or implementation of clerical or administrative procedures for application within an organization; or selecting and arranging data and information from files and other resources for use by others in completing larger reports and projects, receiving and processing documents and data/statistical information in accordance with established procedures; reviewing documents and reports for completeness and entering information into an automated tracking system; or performing database file searches.
All eligibility requirements must be met by the closing date (06/08/2023) of the vacancy announcement.
(Information on Qualification & Education are located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications)

Education

There is no education substitution for experience in this series and/or grade.

Additional information

Additional Conditions of Employment with USCP: Note: As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP. Criminal History Check - Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment.
Credit Check - Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration - Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/Registration/check-a-Registration/Verification-Form Fingerprint Check - Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of the criminal history record. Background Investigation - Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.


  • Benefits Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Evaluation Factors Please address all Knowledge, Skills and Abilities (KSA's) within the narrative responses, so that your experience can be evaluated properly.
We will review your resume, assessment questionnaire and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials, to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this Vacancy Announcement.

  • How to Apply Navigate to the following url to apply to this job: https://uscp.csod.com/ux/ats/careersite/1/home?c=uscp&source=USA 1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit Application button to submit your application package. 3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 4. To verify that your application is complete, log into your account, select the job posting for this position. The page will display the status of your application, the documentation received and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered. The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.Agency contact informationVeronica MasonPhone 2025933345Email [email protected] OCOP - Office of Professional Responsibility 119 D Street NE Washington, DC 20510 USNext steps After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required and must be received by the closing date of this announcement: 1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yr) of employment. 2. Other supporting documents: - Veterans Preference Documentation, if applicable.
    • College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirement for this position.
  • Social security number request
  • Financial suitability
  • Signature and false statements
  • Equal Employment Opportunity (EEO) Policy
  • College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirement for this position.
  • New employee probationary period
  • Reasonable accommodation policy

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
  • Benefits Review our benefits
  • Privacy Act
  • Selective Service

Required Documents

The following documents are required and must be received by the closing date of this announcement: 1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yr) of employment. 2. Other supporting documents: - Veterans Preference Documentation, if applicable.
  • College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirement for this position.

Help

This job is open to

  • The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Navigate to the following url to apply to this job: https://uscp.csod.com/ux/ats/careersite/1/home?c=uscp&source=USA