It Support Data Analyst Jobs in Texas

Good organizational and time management skills.

Assists in special projects and tasks for the department of a diverse nature under the direction of the Technology Operations Manager.

Basic typing skills to meet production needs of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Collaborates with other team members to identify, investigate, and resolve users’ problems with computer software and hardware.

Arranges service by software or hardware vendors to repair or replace defective products.

Identify areas for improvement in IT and raise with IT Management.

1-year experience in providing systems support.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Strong verbal, written, analytical and interpersonal skills.

Create incident ticket for every issue raised.

Pro-active maintenance of warehouse IT systems

Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus.

Direct experience providing Tier 1 support

Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers.

2 - 4 years of experience in a similar position providing endpoint and infrastructure support.

Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.

IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.

Experience with workstation and network equipment cable management

Experience with an incident management tracking system.

Serves as an escalation resource for more junior station support personnel, business and IT management.

Flight benefits for you and your family to fly on Frontier Airlines.

Buddy passes for your friends so they can experience what makes us so great.

CompTIA A+ or Network+ Certification (Required)