It Support Data Analyst Jobs in Georgia

You have experience with using Active Directory tools

General application supports this ranges from client backup software to remote connection software.

Required proficiency in verbal and written business communication skills.

· 5+ years of experience in delivering end user IT support

Understanding of Administration and troubleshoot network operations on a day-to-day basis.

ITIL Based Service Delivery tools (ServiceNow)

Project management, multi-tasking and prioritization skills with experience meeting deadlines

Excellent customer service orientation, communication skills (in person and remotely), problem solving ability, and attention to detail

Certifications such as CompTIA A+ and/or Microsoft certificates a plus

Experience with video conferencing systems and platforms (Microsoft Teams and Zoom/Zoom Rooms)

Knowledge of modern computer networking and cloud technologies

Associate’s degree in information technology, information systems, or related field, or other IT-related training