It Support Analyst Jobs
By Indigo At , Boston, Ma
Installs and maintains desktop management applications such as a ticketing system, asset management, and remote control.
Conduct technology orientation with Boston staff onsite and remotely (over Zoom)
Conduct technology orientation with field staff remotely over video conferences.
Configure, deploy, and manage local information technology assets (PC’s Laptops, Printers etc.)
Manages and maintains overall IT security infrastructure and local asset inventory.
Experience providing advanced troubleshooting for complex problems and ability to provide technical guidance to team members.