Support Center Hr Generalist Jobs

15 years of experience providing professional services to government/commercial clients:

Enrolling and administering employees in healthcare/benefits.

Responsible for HR functions: onboarding, offboarding, recruiting, timekeeping, payroll, benefits, equipment, email support, etc.

Overseeing open-enrollment period of all company benefits

Maintaining healthcare, life Insurance, and disability plan descriptions, documents, benefit summaries and SBCs

Managing Federal and state reports: W-2 reports, Form 5500, Non-Discrimination Testing, ACA Reporting, etc.

Advises management in appropriate resolution of associate relations issues

Works closely with management and associates to improve work relationships, build morale and increase productivity and retention

Manages and resolves associate relations issues. Conducts effective, thorough and objective investigations

1+ years of human resource experience

Responds to inquiries regarding policies, procedures and programs

Administers performance review program to ensure effectiveness, compliance and equity within organization

Minimum of one year of program management experience or current enrolment in a program management curriculum

Tableau or data management experience

As an experienced Program Lead, you will create process and program efficiencies that acquire talent through apprenticeships.

Knowledge of Computer Hardware set-ups

The responsibilities of this role will include but are not limited to:

Recently the Government has raised the importance of Apprenticeships and Traineeships.

• A combination of education and experience may be substituted for requirements

ServiceNow for case / knowledge management

• Receive inbound inquiries via multiple channels (phone, email, case management, chat, etc.),

• Fully document all cases in case management application, establish / update processes as

• Contribute positively to a knowledge-sharing environment by documenting and sharing all relevant experiences

Fully Remote - Seeking candidates in EST Time Zone

Collaborates with departmental managers to understand skills and competencies required for openings

Any combination of education and experience

Explain company personnel policies, benefits, and procedures to employees or job applicants

Provide assistance in administering employee benefit programs and worker's compensation plans

Prepare recruitment postings, establishes and maintains recruitment files, prepares related correspondence for scheduled interviews, offers, and orientations

Schedule and coordinate training activities, benefits enrollment, exit interviews, and support employee programs

Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Minimum of two (2) years’ experience in Human Resources.

Minimum of three (3) years’ experience in a customer support role within a high-volume work environment.

Possess excellent customer service skills required.

Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

Highly motivated & organized with good time management skills. Strong ability to plan and forecast.

Support Distribution Center management team for all engagement survey and action planning.

Provide guidance, training and coaching to management team for all corrective actions process and procedures

Partner and guide management team for all safety incidents and workers comp claims

Support Cranbury management in onboarding and cross functional training plans for all hourly employees

Change management: ability to implement new processes and lead the change

Employee banking benefits and other discounts

Culture of recognition and rewards from executive leadership/managers/peers/business partners

Critical thinking and creative problem solving skills

All Full Time and Part Time Employees are eligible for benefits including:

Paid time off and paid holidays

High school diploma or GED

Employee banking benefits and other discounts

Culture of recognition and rewards from executive leadership/managers/peers/business partners

Critical thinking and creative problem solving skills

Paid time off and paid holidays

High school diploma or GED

Desire to meet the financial needs of our customers and community

Connects genuinely with people, is interested in compassion, contemplative with education and lifelong learning.

Demonstrates top notch skills in connecting with people via online avenues.

Notetaker for Finance Committee meetings

Possesses the following personal characteristics: authenticity, a strong work ethic, humility, accountability, resourcefulness and dependability.

Is strongly motivated to make a measurable difference in supporting CMSC’s mission.

Insert vendor invoices in Bill.com

Mediates employee/management complaints or disputes.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

Creates and/or reviews are written communications to employees and provide educational programs.

Sets budget guidelines to assist Human Resources managers in preparing well-planned, cost-efficient budgets.

Advises and counsels entity leadership, administrative staff, managers, and/or employees on complex human resource issues.

Experience in a hospital environment is highly preferred

World-class organizational skills. Thrive in a world where you’ll balance customer questions and complex assignments with many moving parts.

Strong emotional intelligence. You can read each customer, empathize with their unique challenge and adapt to deliver world-class experiences.

Hybrid workplace with fully remote flexibility for many roles

Use strong customer empathy to inspire nonprofits and build long-lasting relationships.

Build the brand of a fast-growing start-up through professional and timely communication.

Solve complex customer problems FAST by collaborating across Classy teams.

Minimum Qualifications (or equivalent combination of education and experience)

Diverse Issues in Higher Education

Please specify here where applicable. Enter "NA" if not applicable. (Open Ended Question)

American Association for Affirmative Action

Community Organization (Please specify below)

Consortium of Higher Ed LGBT Resource Professionals

5+ years of experience working in the human resources field required.

3+ years experience working in a human resource call center required.

3+ years supervisory experience required.

Assures third party vendors perform according to service level agreements in support of HR service processes (e.g. I9, Leaves, VOEs)

Seeks feedback from COEs and HRBPs to continually identify needs and opportunities

Review, analyze, and reconcile relevant data for tracking metrics on performance (SLAs)

Establishes strong partnerships the management team by supporting, coaching, developing, and educating leaders throughout the Support Center.

Consult and advises management on employee relations/performance issues and ensure adherence & compliance to legal guidelines.

Promptly reports any compliance related concerns to management and works through appropriate resolution.

Education and Development (to include orientation)

A choice of medical plans that are best in class

Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave