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It Support Analyst – Desktop Support Specialist Jobs in Shelby, Iowa

Desktop Support Analyst Jobs
By KeyBank At , Shelton, 06484 $50,000 - $76,000 a year
Possess an associate degree in computer science and/or business, or the work experience equivalent
Demonstrate strong interpersonal, verbal, and written communication skills for communications with technical and non-technical staff.
Demonstrate functional knowledge of information security and best practices
Possess excellent customer service skills
Provision applications using Microsoft System Center Configuration Manager (SCCM)
Communicate using excellent grammar and listening skills
It Desktop Support Jobs
By Parkland Health and Hospital System At , Dallas, 75201

Education: - Prefer Bachelor's degree in Computer Science, Telecommunications, Information Systems, or a related field.

Desktop Support Specialist Jobs
By Insight Global At Cincinnati Metropolitan Area, United States
IT Support: 2 years (required) or equivalent education.
Strong communication skills, both written and verbal
Thorough understanding of helpdesk operations, IT best practices, industry trends and customer service
Ability to learn and support new systems and applications.
Provide support and troubleshooting of Windows workstations, mobile devices and client applications.
Install/setup and maintain all hardware and peripheral components such as personal computers, monitors, keyboards, phones, and printers.
It Support Consultant - Onsite Desktop Support
By University of Iowa At Iowa City, IA, United States
Experience working in a fast-paced environment that requires excellent time management skills and flexibility to balance workload.
Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN and/or Project Coordination.
Maintain accurate inventory management records.
Accurately document all performed work within service management tracking system.
Professional experience working with desktop hardware and software in a centrally managed workstation environment.
Develops the understanding of institutional knowledge to reflect customer needs within solution planning and implementation.
It Support Analyst - Onsite Desktop Support
By University of Iowa At Iowa City, IA, United States
Experience working in a fast-paced environment that requires excellent time management skills and flexibility to balance workload.
Experience utilizing or basic knowledge of remote IT support tools.
Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN and/or Project Coordination.
Influences best practices for basic software management and security practices
Maintain accurate inventory management records.
Assists with asset management activities as requested.
Desktop Support Analyst - Remote
By Revvity At , Remote
Able to perform Tier 1 troubleshooting to manage and resolve support issues
Weekly case reviews with manager and peers
Metric measurements will include customer satisfaction, work quality and knowledgebase contributions
Superior English literacy and numeracy skills required
Strong verbal and written communication skills required
1-2 years minimum experience working in an IT or Software Support role
Desktop Support Analyst, Remote (Multiple Locations)
By Results for Development At , Remote
Knowledge and experience with administering Microsoft, Jamf, Service Desk, and Webroot cloud technologies.
Manage Windows and Mac MDM policies and software deployment, evaluate and test O/S system upgrades.
Manage the IT hardware and software inventory database.
Strong hands-on experience with installing and troubleshooting Microsoft Windows 10/11 and Apple OS X.
A fundamental understanding of managing and supporting remote environments, utilizing TeamViewer, Quick Assist, Any Desk, or similar tools.
Microsoft 365 / Azure Certification
It Support Analyst Jobs
By Marquee Dental Partners - Practice Support Center At , Tampa, Fl
Providing basic training on computer operation and management
Experience with remote desktop applications and help desk software
Traveling to the client’s location or connecting via remote link
Manage users and groups in Office365
Create knowledge articles to assist other IT team members
Minimum of 2 years of IT technical support experience
It Desktop Support Specialist
By Freeman At , Joplin, Mo
Comptia A+ or Google IT Support Professional Certification within 120 days of hire
Gain exposure to new and advanced technology in the healthcare setting
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Daycare designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
It Desktop Support – Remote Cst
By Innova Solutions At Missouri, United States
IT Desktop Support – Remote CST
· Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
· Access software updates, drivers, knowledge bases, and frequently asked
· Develop help sheets and knowledge base articles for end users
· In-depth knowledge of computer hardware
· Working knowledge of a range of diagnostic utilities
Desktop Support Specialist Jobs
By Zodiac Solutions, Inc At New York City Metropolitan Area, United States
Support remote users as needed
Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, telecommunications and remote meeting coordination
Manages, maintains, and improves technical documentation
Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment
PC and Windows hardware skills, network printers and computer networks
Excellent oral and written communication skills
Desktop Support Specialist Jobs
By Eliassen Group At Boston, MA, United States
Provide level 1 and level 2 technical support to internal employees in a primarily remote capacity
3+ years of PC support experience
Experience supporting all Microsoft Office applications required
Experience with MAC computers and iPhones a plus
Lotus Notes experience a plus, not required
Responsibilities of the Desktop Support Specialist:
Desktop Support Specialist Jobs
By REX TECHNOLOGIES At Elko, NV, United States
Experience in desktop support and troubleshooting
Excellent communication and problem-solving skills
Experience with Windows and Mac operating systems
Ability to lift and move equipment up to 50 pounds
Associate or Bachelor's degree in Computer Science or related field is preferred, but not required
For more details please DM me on linkedin so we can connect faster, and share the details of job to you.
Desktop Support Analyst Jobs
By Comtech LLC At New York, NY, United States
Working with and/or knowledge of remote desktop tools.
Providing IT support via phone, remotely, email and in-person.
Diagnose, maintain, and support systems and peripherals.
Assist with IT technical support duties.
Image, install, and configure desktops/laptops.
Install software and peripheral devices (printers, scanners, and other hardware).
Desktop Support Specialist Jobs
By Indotronix International Corporation At Cambridge, MA, United States
• 2+ years of progressive experience in the desktop environment.
• Advanced knowledge and understanding of Windows desktop operating systems.
• Intermediate knowledge and understanding of LAN environments
• Intermediate knowledge of communication protocols
• Intermediate knowledge of PC-to-Mainframe access.
• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
Desktop Support Analyst Jobs
By Newance At Newark, NJ, United States
Perform user and asset management tasks
Escalate problems (when needed) to 3rd party vendors, team leader, or manager, and track until resolution
Minimum of 5 years of experience as a Desktop Support Analyst or comparable support position
Excellent oral and written communication skills
Knowledge of Active Directory, Networking, MS Exchange, MS Office, Printers, Mobile Devices
CompTIA A+ / Network + or MCP Certifications
Lead It Support Analyst, Executive Support
By SoFi At San Francisco, CA, United States
Experience with system administration, user account management, and security practices.
Associates degree in computer science, information technology, or a related field (or equivalent experience).
6-8 years of experience in technical support in a large scale company.
Proven experience supporting executive-level members of the organization.
Strong technical knowledge of computer hardware, software, networking, and mobile devices.
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Desktop Support Specialist Jobs
By Aimic Inc At Jackson, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Jackson, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

Desktop Support Analyst Jobs
By R4Solutions Inc At Lafayette, Indiana Metropolitan Area, United States
-Hands on experience as deskside/Onsite support/local IT engineer.
- To allocate more complex support issues to the IT Manager
- Relevant Desktop Support experience within a commercial environment
- Good knowledge of Windows 2003 / 2008 Server
- Strong knowledge of Windows XP / Vista / Windows 7
- A thorough knowledge of MS Office Suite
Desktop Support Specialist Jobs
By EA Team Inc At Wilmington, DE, United States
Administration experience of MS Active Directory users & groups, policies and management concepts
Collaboration experience including remote control of PCs and video conferencing knowledge
Management of the team of L1 resources
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Desktop Support Specialist Jobs
By General Dynamics Information Technology At , Troy
Professional growth opportunities including paid education and certifications.
Provides IT support to business units and end users (e.g., on-site users, remote users) for escalated requests.
10 years of related experience.
Must be capable of documenting the business requirements and recommending solutions.
A working knowledge of operating systems concepts and facilities, specifically WINTEL and UNIX.
Knowledge of basic security principles (anti-virus/anti- spam/firewall/patching/network access).
Desktop Support Specialist Jobs
By Digital Dhara At San Diego, CA, United States

They should provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.

They should answer on-the-spot inquiries from users.

Information Technology (It) Specialist/Desktop Support
By MSAG At Washington, DC, United States
Installs, supports, and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers).
Installs and maintains related software and wipes data prior to destruction or reissue.
Documents, maintains, and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
Performs facility moves under guidance.
Effectively works with clients to determine the actual nature or underlying cause of a user problem.
Selects appropriate work procedures or approaches to address and/or escalate problems.
Desktop Support Specialist Jobs
By LeadStack Inc. At El Dorado Hills, CA, United States
Responsibilities and Description of Project:
Required Skills (top 3 non-negotiables):
Preferred Skills (nice to have):
Communicate and collaborate with IT staff to troubleshoot and resolve problems in a timely manner.
Shipping and receiving of equipment from Warehouse and update Ticketing System
Assist with basic testing and reporting of issues within conference room
Desktop Support Analyst Jobs
By Beacon Hill Staffing Group At Columbus, OH, United States
3+ years of experience in a Technical Support or Desktop role
Experience with Windows 10 and Mac operating systems
Experience troubleshooting Office 365 issues
Experience with Executive level support
Experience with Active Directory and new user setup
Experience documenting user issues within a ticketing system
Desktop Support Specialist Jobs
By ivision At Cleveland, OH, United States
· Knowledge of ServiceNow ticketing system and associated workflows.
Senior Desktop Support Specialist - On-site 5 days a week
Installing, configuring, and troubleshooting desktop operating systems and application software
· Performing system backups and data recovery operations.
· Maintaining inventory records of all hardware, software, and other IT equipment in the organization’s network environment.
· Ability to troubleshoot and resolve technical issues using ServiceNow tools.
It Technician - Desktop Support
By DLA Piper At , Washington, Dc
Experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software
2 years’ experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral equipment
Working knowledge of MS Windows and network communication concepts
Strong verbal and written skills required to communicate technical information to staff of all levels
Good organizational skills required to track and resolve a variety of issues in a timely manner
High school diploma or GED