Site Merchandising And Experience Manager Jobs

Manage vertical team for an entire division, overseeing product assortment and site merchandising strategy at PDP, PLP and navigational levels

Excellent strategic, analytical, critical thinking & problem-solving skills

Balance logic & magic, folding in brand storytelling and customer behavioral trends to strategic decision making

Develop & operationalize processes and tools to integrate into cross-functional work, enabling the team to drive multiple concurrent projects

Drive reporting share outs and reconciliation across teams to mitigate inventory liability and systems issues

Partner across team to share strategies, learnings and status updates to lead as one team, focused on the customer

Strong experience with Excel, Power Point, Outlook; Project Management skills; learns new tools easily.

4+ years of experience in Project Management in an agile environment.

Oversee the day-to-day site maintenance, categorization and sequencing to optimize product performance to ensure an exceptional customer experience.

Bachelor's degree or relevant equivalent merchandising/e-commerce experience.

4+ years of experience in complex environments.

Strong interpersonal and customer service skills.

6+ years online site merchandising and/or ecommerce experience required; experience working with Salesforce Commerce Cloud highly preferred

3+ years of demonstrated experience managing a team with the ability to engage and motivate talent with a growth mindset

Exceptional strategic thinking and creative problem solving with superior analytical skills and ability to create ad hoc reporting and analysis

Strong communication skills and attention to detail whilst operating in a fast-paced environment

Customer-obsessed, focused on building a best-in-class digital experience

Ability to spearhead initiatives and run point on key projects that may fall outside of day-to-day responsibilities

2-4 years related experience in Buying, Site Merchandising, Category Management or Creative, Editorial, or Content Marketing or related field.

Resolve small to mid-sized back-end issues related to item setup in a content management system, attribution and navigation.

Manage day-to-day Site Operations project - item setup, product categorization, item ranking and visual merchandising.

Conceptualize, build and maintain backend website taxonomy to support new and existing business categories, optimizing experiences for discoverability and SEO.

Bachelor's degree in business or related field or equivalent experience in Business or related field.

2+ years of experience in consumer-focused eCommerce environment

Execute weekly, monthly, and quarterly performance recaps on merchandising and overall site KPIs to be shared across management and executive levels

Build personalized merchandising experiences in collaboration with CRO and marketing to create a cohesive shopping experiences across the site

Manage the site activation calendar to support new product launches, promotions, seasonal moments, and brand campaign launches

Collaborate with the Merchandising team on seasonal priorities, product education, assortment selling trends, delivery updates, and product master data accuracy

Complete competitive analysis to identify industry trends and use insights to elevate the customer experience online

3 - 5 years of work experience within DTC e-commerce and/or Site Merchandising

Experience with content management systems

Establish metrics of success and monitoring across user experience for personalization, site merchandising, and product discovery

Experience leading teams in e-commerce, consumer tech, or retailers with an online revenue business

Experience with machine learning and personalization algorithms

Excellent interpersonal and communication skills.

Hybrid Work - our corporate employees can work remotely twice a week per Company policies.

You have strong communication skills and can work effectively with diverse partners & have experience managing multiple stakeholders

We believe in exceptional management

You have a minimum of 3-5 years of experience in an e-commerce capacity

You have a passion for the customer journey and user experience

You have deep experience working with product detail pages and product information

You have strong analytical skills and can interpret meaningful themes from quantitative data.

You have strong communication skills and can work effectively with diverse partners & have experience managing multiple stakeholders

We believe in exceptional management

You have a minimum of 3-5 years of experience in an e-commerce capacity

You have a passion for the customer journey and user experience

You have deep experience working with product detail pages and product information

You have strong analytical skills and can interpret meaningful themes from quantitative data.

Create an exemplary and personalized site experience by developing and executing the digital site strategy in collaboration with Search department

Focus on user experience, engagement and user experience with Material Bank website

Provide analytical problem-solving expertise and ‘end-to-end’ ownership of critical website experiences leveraging user data and site analytics

7+ years of experience in merchandising, site merchandising, or in a related field

Strategic, analytical, critical thinking & problem solving skills

Experience within the A&D community is a great plus!

Experience in Content Management Systems

Manage E-cat photo communication, shot list and workflow to ensure details, key product messages and curated site experience are executed

Experience in Ecommerce Analytical Tools (e.g. Google Analytics, Tableau); fluency in any of these tools is a plus

Demonstrated degree of curiosity to learn new skills

Manage site merchandising calendar to maintain monthly timelines on product build and product go-live on site

Work closely with UX team members to ensure an intuitive navigation to optimize the performance of the customer’s experience

Manage and implement user & A/B testing to help constantly evolve and optimize the user experience

Case management with Amazon support for issue management and resolution

Experience working with Amazon and the merchandising capabilities

Ability to prioritize and manage multiple responsibilities with attention to detail

Manage the presentation of the Amazon assortment on the PDPs, brand store and other Amazon placements

Manage the Amazon Merchandising Plan and the content needs to support promotions, activations, events, and launches

Strong project management skills with ability to multi-task while being detail-oriented.

Understanding of retail sales planning and inventory management

1+ years previous experience in eCommerce site operations and/or site merchandising.

Demonstrated experience with retail/merchandising concepts (visual merchandising, assortment planning, etc.)

Experience with eCommerce and cloud computing

Exceptional collaboration, influencing, relationship building and facilitation skills.

Strong project management skills with ability to multi-task while being detail-oriented.

Understanding of retail sales planning and inventory management

1+ years previous experience in eCommerce site operations and/or site merchandising.

Demonstrated experience with retail/merchandising concepts (visual merchandising, assortment planning, etc.)

Experience with eCommerce and cloud computing

Exceptional collaboration, influencing, relationship building and facilitation skills.

Strong organizational and time-management skills

Excellent interpersonal and communication skills

This role will report directly to the eCommerce Marketing Manager.

Gain an understanding of site merchandising best practices including product launch strategy, product set up, category assignments, badging etc.

Participate in cross-functional meetings with the marketing and creative teams to get a better understanding of full e-commerce process

Passion for learning and problem solving

We offer best-in-class benefits, including:

Develop and implement strategies to optimize the customer shopping experience across all devices, from initial product discovery to checkout.

Become the voice of the customer throughout the shopping funnel to improve the experience and drive sales, satisfaction, and repeat rates.

5+ years of experience in eCommerce, preferably in a Site Experience or eCommerce Product role

Experience with A/B testing, UX/UI design, site taxonomy, and product discovery

Strong analytical skills and ability to interpret data to drive decision-making

Taxonomy Optimization: Manage Header Fly out, Left Hand Navigation; work with SEO and UX team to develop best practices.

Drive Affiliate & SEM results through weekly submissions of top performing offers.

Innovation and Improved Customer Experience

Seek out opportunities to grow the business by improving the customer shopping experience.

Knowledge of MS Office computer programs are required

Product Detail Page Optimization, Size & Fit Information, Attribution, Tagging, Page layout, Images, Reviews and CGC Optimization.

Experience working with Content Management systems, Web Analytics Tools, especially GA, and an understanding of trends and technologies within E-commerce.

Ability to communicate with Senior Management, business users and technical developers

Conduct regular analysis of sales performance, customer behavior, and market trends to optimize product assortment and improve customer experience.

Advocate for the customers, always focusing on their needs and potential benefits

Proven experience (2+ years) in e-commerce merchandising preferably in a retail or consumer goods environment

Ability to translate merchandising needs into technical and business requirements, understand technology dependencies, and discuss technical trade-offs

Resolve small to mid sized back-end issues related to item set up in a content management system.

Be able to conceptualize, build, and maintain backend shelf pages, optimizing experiences for discoverability and SEO.

Manage back linking between pages and coordination for SEO optimized copy blocks and hyperlinks.

Build and optimize the pages for multiple merchandising departments and seasonal campaigns.

Strong project & process management skills with attention to detail

Bachelor Degree or relevant experience within digital merchandising required

Experience in using & managing online platforms (Shopify a plus)

Experience in using & managing visual merchandising/internal search tools

Great organizational skills; the ability to prioritize and multitask

Great communications skills, both verbal and written

1-3 years of relevant experience

Excellent administrative and organizational skills

Supporting the Senior Site Merchandiser on go-live tasks including document maintenance and live reviews

Supporting the Senior Site Merchandiser on product setup as needed

Partnering with other departments on go-live tasks and assortment updates

Managing visual line sheets that utilize web-based collaboration tools