Site Merchandising And Experience Manager Jobs in New York

Manage vertical team for an entire division, overseeing product assortment and site merchandising strategy at PDP, PLP and navigational levels

Excellent strategic, analytical, critical thinking & problem-solving skills

Balance logic & magic, folding in brand storytelling and customer behavioral trends to strategic decision making

Develop & operationalize processes and tools to integrate into cross-functional work, enabling the team to drive multiple concurrent projects

Drive reporting share outs and reconciliation across teams to mitigate inventory liability and systems issues

Partner across team to share strategies, learnings and status updates to lead as one team, focused on the customer

6+ years online site merchandising and/or ecommerce experience required; experience working with Salesforce Commerce Cloud highly preferred

3+ years of demonstrated experience managing a team with the ability to engage and motivate talent with a growth mindset

Exceptional strategic thinking and creative problem solving with superior analytical skills and ability to create ad hoc reporting and analysis

Strong communication skills and attention to detail whilst operating in a fast-paced environment

Customer-obsessed, focused on building a best-in-class digital experience

Ability to spearhead initiatives and run point on key projects that may fall outside of day-to-day responsibilities

Execute weekly, monthly, and quarterly performance recaps on merchandising and overall site KPIs to be shared across management and executive levels

Build personalized merchandising experiences in collaboration with CRO and marketing to create a cohesive shopping experiences across the site

Manage the site activation calendar to support new product launches, promotions, seasonal moments, and brand campaign launches

Collaborate with the Merchandising team on seasonal priorities, product education, assortment selling trends, delivery updates, and product master data accuracy

Complete competitive analysis to identify industry trends and use insights to elevate the customer experience online

3 - 5 years of work experience within DTC e-commerce and/or Site Merchandising

Experience with content management systems

Establish metrics of success and monitoring across user experience for personalization, site merchandising, and product discovery

Experience leading teams in e-commerce, consumer tech, or retailers with an online revenue business

Experience with machine learning and personalization algorithms

Excellent interpersonal and communication skills.

Hybrid Work - our corporate employees can work remotely twice a week per Company policies.

Manage and implement user & A/B testing to help constantly evolve and optimize the user experience

Case management with Amazon support for issue management and resolution

Experience working with Amazon and the merchandising capabilities

Ability to prioritize and manage multiple responsibilities with attention to detail

Manage the presentation of the Amazon assortment on the PDPs, brand store and other Amazon placements

Manage the Amazon Merchandising Plan and the content needs to support promotions, activations, events, and launches

Strong project & process management skills with attention to detail

Bachelor Degree or relevant experience within digital merchandising required

Experience in using & managing online platforms (Shopify a plus)

Experience in using & managing visual merchandising/internal search tools

Great organizational skills; the ability to prioritize and multitask

Great communications skills, both verbal and written

1-3 years of relevant experience

Excellent administrative and organizational skills

Supporting the Senior Site Merchandiser on go-live tasks including document maintenance and live reviews

Supporting the Senior Site Merchandiser on product setup as needed

Partnering with other departments on go-live tasks and assortment updates

Managing visual line sheets that utilize web-based collaboration tools