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Service Desk Representative Jobs

Service Desk Junior Jobs
By WINPROVIT At Texas, United States
- Skilled in both technical knowledge and customer service;
- Minimum 6-month solid call-center / helpdesk experience;
- Partnerships with sectors in Education, Tourism, Telecommunication; Sports and more.
We have a challenge for you – Service Desk Junior – Texas, USA
What we are looking for:
- Availability to 24/7 work shifts;
Service Desk Engineer Jobs
By Nexus Technologies LLC At , Remote $23 - $27 an hour
100% remote – work from home
Answer up to 20 calls per day and manage up to 15 tickets at a time
We’re happy to provide our full benefits guide at any point in the process!
Culture Index is offered in 30 languages - select in your native language!
One-hour technical interview with Hiring Manager (virtual)
30 min follow-up Hiring Manager interview
Service Desk Jobs
By Catapult Solutions Group At United States
• Log all Service Desk contacts into Incident Management System (ServiceNow)
• Knowledge Base and process documentation skills.
• Troubleshoot software, hardware and connectivity issues remotely.
• Experience with installation, upgrade, and maintenance of software, hardware, and peripherals.
• Provide support for remote employees using Citrix environment
Prior Service Desk or Desktop Support experience required
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Roanoke, VA, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Service Desk Engineer Jobs
By PRI Technology At Providence, RI, United States
3+ years of helpdesk experience with deskside support, telephone and email support required
Experience with Windows 7 and10,
Experience with Office 2019 and 365
Preferred experience with Sharepoint and PowerBI
Knowledge of VMware Horizon View 7 and higher
Experience in Active Directory setting up and disabling accounts as well as providing access.
Service Desk Jobs
By Apptad Inc. At Nashville, TN, United States
Able to reset password and unlock accounts, iOS Management, Support, and Deployment
Able to navigate Different OUs
Able to look up attributes
Service Desk Representative (Remote)
By Insight At United States
Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets, chats, etc. following client or internal tracking protocols.
This position requires extensive working knowledge of hardware/software concepts, including Microsoft products and network/account management tools.
Specific vision abilities required by this job include close vision requirements due to computer work.
Two-year Associate Degree (field related) or equivalent experience required.
Must have a minimum of one-year helpdesk experience in a corporate environment, two years preferred.
Must have a comprehensive knowledge of computer hardware/software concepts.
Customer Service Representative--Loss Avoidance And Service Desk
By PNC At Pittsburgh, PA, United States
Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.
Documents customer interactions and completes service requests to minimize customer effort or additional action.
Service Desk Jobs
By Comtech Global, Inc At Columbus, Ohio Metropolitan Area, United States
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
2.Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
2.Strong influence, collaboration and negotiation experience.
4.Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
6.Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
7.Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
Service Desk Engineer Jobs
By Phyton Talent Advisors At San Francisco Bay Area, United States
· Providing excellent customer service experiences for investment professionals / senior leadership.
· Proficient and impactful oral and written communication skills.
· Strong interpersonal skills: desire and ability to play on a team.
· Interest in finance, investment banking, and the capital markets industry.
· mobility, including Windows laptops, MDM solutions, MFA solutions, remote connectivity.
Desktop support / VDI/Citrix /
Service Desk Coordinator Jobs
By Paul Mitchell Schools At Coeur d'Alene, ID, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Service Desk Jobs
By Wipro At Plano, TX, United States
· Call & customer handling skill
I have one urgent opening for my client.
Location : 5445 Legacy Drive, Suite #300, PLANO, TX – 75024
· Answer user queries assist them with L1 troubleshooting
· Adherence to policies and procedures set by client
· Opens, logs, prioritizes, assigns, and closes calls logged in the IT Service Desk
Front Desk / Customer Service Representative
By InSPAration Management At Webster, TX, United States
Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager.
Prepares twice daily student lesson schedules for use by instructors and management staff.
Excellent interpersonal communication and organizational skills
Schedules and manages birthday/pool parties. Supervises private party staff.
Fulfills other duties and responsibilities as assigned by the Employer.
Ability to work with children
Front Desk / Customer Service Representative
By iFLY Holdings At , Nottingham, 21236, Md $18 - $20 an hour
Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
Safety - Promote customer safety throughout their time in the wind tunnel and facility
Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
Stand for about 8 hours a day while working on a point-of-sale system
Must be 18 years of age or older
Patient Service Representative-Front Desk-Clinic
By Intermountain Healthcare At , Orem, Ut $17.00 - $22.10 an hour

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

Patient Service Representative - Front Desk
By Shriners Children's At Dayton, OH, United States
2 years of computer operations experience required
2 years of VMS, Citrix and Oracle training and "hands-on" experience preferred
Monitor backup power and communications systems; Monitor building security provisions as necessary. - 15%
Associate's in Computer Science or related field preferred
Customer Service Representative - Airport Information Desk
By City of Charlotte and Mecklenburg County At , Charlotte, 28202, Nc $19.05 - $26.85 an hour
Basic Computer skills including email, Microsoft Office, and internet searches.
Three years of experience in a customer service role, preferred. Familiarity with airport operations, preferred.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
This position is deemed mission critical and is not eligible for teleworking.
Operate telephone and paging equipment. Speak and understand English clearly enough to be easily understood over the telephone and paging equipment.
Front Desk / Customer Service Representative
By iFLY Holdings At , Rosemont, 60018, Il $18 an hour
Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
Safety - Promote customer safety throughout their time in the wind tunnel and facility
Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
Stand for about 8 hours a day while working on a point-of-sale system
Must be 18 years of age or older
Service Desk Coordinator Jobs
By Paul Mitchell The School Boise At Boise, ID, United States
Previous cash management and balancing cash drawers
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Experience in handling high volume phone calls preferred
Solid work history with verifiable references
Passion for the beauty industry
Front Desk / Customer Service Representative
By iFLY Holdings At , Atlanta, 30080, Ga $18 an hour
Sales – Actively listen to guests to recommend and sell experiences that improve their time at iFLY
Service - Maintain a positive and friendly attitude that excites customers about the experience and assist them in a timely manner
Safety - Promote customer safety throughout their time in the wind tunnel and facility
Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
Stand for about 8 hours a day while working on a point-of-sale system
Must be 18 years of age or older

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Service Desk Representative to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you are a motivated individual with great communication skills, then this is the perfect job for you!

A Service Desk Representative is responsible for providing technical support to customers and employees. They are the first point of contact for customers and employees who need help with technical issues.

What is Service Desk Representative Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices

What is Service Desk Representative Qualifications?

• High school diploma or equivalent
• Technical certification or degree in a related field is preferred

What is Service Desk Representative Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of network and system administration
• Knowledge of troubleshooting techniques

What is Service Desk Representative Experience?

• Previous experience in a customer service role is preferred
• Previous experience in a technical support role is preferred

What is Service Desk Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Document customer inquiries and resolutions
• Monitor customer service metrics and report on trends
• Assist with system and network administration tasks
• Provide training and support to customers and employees