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Service Desk Jobs
| Company | Apptad Inc. |
| Address | Nashville, TN, United States |
| Employment type | FULL_TIME |
| Salary | |
| Category | IT Services and IT Consulting |
| Expires | 2023-08-27 |
| Posted at | 9 months ago |
Hello Job Seekers,
Hope You All Are Doing Well,
My Name Is Aradhana Kumari And I Am Staffing Specialist At Appian Infotech Inc
I Am Reaching Out To You On An Exciting Job Opportunity With One Of Our Client DevCare
#Position = Service Desk
#Location = Nashville, TN
-
IT Call Center Experience preferred, able to handle call volume of up to 30 calls per day.
People/Customer Service Skills Required, Printer Administration And Troubleshooting.
Server Print Queue, and local Queues,
Active Directory Management.
ServiceNow
Hope You All Are Doing Well,
My Name Is Aradhana Kumari And I Am Staffing Specialist At Appian Infotech Inc
I Am Reaching Out To You On An Exciting Job Opportunity With One Of Our Client DevCare
#Position = Service Desk
#Location = Nashville, TN
-
IT Call Center Experience preferred, able to handle call volume of up to 30 calls per day.
People/Customer Service Skills Required, Printer Administration And Troubleshooting.
Server Print Queue, and local Queues,
Active Directory Management.
- Resetting network settings
- Able to navigate Different OUs
- Able to reset password and unlock accounts, iOS Management, Support, and Deployment
- Resetting iTunes accounts
- Setting up new phones/Ipads
- Able to look up attributes
- Backup/Restore device data
- Cisco Presence video solutions
- MS Teams
- Cisco WebEx
- Internal vs external
- Wifi
- LTE
- VPN
- Browser vs installed
- Account permission
- Compatibility settings
- MSRA
- RDP
- TEAMs
- Webex
ServiceNow
- Ticket assignment
- Ticket management
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