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Senior It User Support Specialist Jobs

It User Support Technician - Level Ii
By County of Riverside At Perris, CA, United States
Provide customer service via phone and remote support; implement hardware upgrades for new or existing office locations.
Create, check status, and dial in services for cisco accounts; report failed data circuits and phone equipment to appropriate external vendor.
Diagnose, troubleshoot, repair software, hardware, and network malfunctions.
Log inventory hardware assets and report capital assets after installation.
Inform and train users in equipment and software operation.
Prepare and maintain technical documentation and procedures; perform preventative maintenance and repair hardware.
Senior It Application Support Specialist (Remote)
By Zimmer Biomet At , $75,000 - $95,000 a year
Database design and administration knowledge preferred.
Knowledge of computer programming is a plus.
Experience with application support software preferred (incident reporting, testing, etc.).
Under general direction, performs analysis, design, implementation and maintenance activities in various areas of IT.
Conducts feasibility studies, prepares reports, records progress and creates solutions to IT problems/issues.
Participates on assignments of low to medium complexity.
Computer User Support Specialist
By Daniel Stark, PC At Austin, TX, United States
Use problem-solving and solution skills to help users with their computer, software, process and connectivity needs.
3+ year’s IT systems or relevant experience
3+ years of experience in technical helpdesk or desk-side support environment
3+ years’ experience with Microsoft Windows 10 / 11 and additionally Mac OS X
Strong verbal and written skills proven ability to communicate with technical and non-technical staff
Display a commitment to quality and strong multi-tasking skills
It Intern- User And Computer Support
By Citizens Inc At , Austin, Tx
Learn and adopt professionalism and stakeholder management skills working both within an Information Technology department and with business stakeholders
Excellent communication skills, both written and oral
Strong analytical and interpersonal skills and a strong desire to learn
Results-driven, detail-oriented, motivated self-starter with good organization skills
Gain an understanding and in-depth working knowledge of how to develop a professional, attractive, useful, and engaging SharePoint site
Pursuing a AAS degree or CT1 certificate in User and Computer Support or related field
Senior Level It Specialist
By Hill Associates Corporation At Washington, DC, United States
Familiarity with IT business operations, including service intake, service management, and performance management procedures
Minimum of 15 years of experience in an IT function or related technical capacity
Ability to proactively communicate and collaborate with external and internal stakeholders to analyze information needs and organizational requirements
Solid written and oral communication skills, including the ability to communicate with technical and non-technical staff
Knowledge of business analysis, methods, and supporting toolsets
Direct or indirect Federal Government experience
User Support Specialist Jobs
By Digital Infuzion At Washington DC-Baltimore Area, United States
Excellent organizational and time management skills
Experience working with Service Ticket management systems (i.e., Jira Help Desk, Zendesk)
Content Management System (CMS) expertise
Strong interpersonal and communication skills; capable of supporting the training of users in applications and operating system fundamentals and developing documentation
Presentation and public speaking experience
Effective analytical problem solving and decision-making skills
Senior It Specialist Jobs
By England Logistics At Salt Lake City, UT, United States
Provides direct support and assists management in all service desk functions to support local and remote site IT needs.
Associates certificate, bachelor’s degree, or certifications in related field, equivalent experience will be considered in lieu of a degree.
Minimum 2 years’ experience utilizing remote desktop and terminal server applications.
Backs up the IT Manager in performing hardware, software and telecommunication administration and support.
Provides after hours support as needed in support of the business in an on-call rotation with IT Manager.
Seeks assistance as needed to further knowledge and support resolution
It User Support Specialist
By Tricentis At Austin, TX, United States
Strong knowledge of Asset Management concepts (asset deployment, asset retrieval, disposal, inventory management)
Bachelor's degree or equivalent combination of additional experience and education (High school diploma or equivalent required)
Must have demonstrated analytical and problem-solving skills.
Minimum 4 years’ experience in an End-User/Desktop Support Role
Excellent skills in customer service, teamwork, documentation and communication (verbal and written)
Excellent knowledge of Windows and Mac Operating Systems
User Support Quality + Training Specialist
By TikTok At Los Angeles, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

User Support Specialist (Information Systems Specialist 4)
By Oregon Department of Education At , Salem, 97310, Or $4,452 - $6,732 a month
Experience providing customer support via call center, email, and in-person
Excellent verbal and written communication skills
Experience troubleshooting computer equipment and/or software
Knowledge of Microsoft Office products such as Word, Outlook, Skype, Teams Active Directory, Excel, PowerPoint and Adobe Products
Experience scheduling multiple tasks with multiple users, and delivering results within demanding time constraints
Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost
Sme Computer User Support Specialist
By Leidos At , , Va $29 an hour
At least two (5) years familiarity with working knowledge of remote tools.
Familiarity assisting industry standard software products demonstrating time management, as well as self discipline..
Performs a variety of clerical and administrative duties pertinent to remote assistance.
Minimum 7 years of work experience.
ITILv4 Foundation Training and ITILv4 Foundation Certification, or attained no later than 120 days after hire date.
Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
It User Support Technician (Closes June 2, 2023)
By Crook County At , Prineville, Or $20.94 - $28.15 an hour
1 year of experience working in an IT support role providing customer service in a Microsoft AD environment.
3-5 year(s) experience working in an IT support role.
This position has no supervisory responsibilities
End user support of all IT hardware and software for all services provided by Crook County IT for the County.
IT administration of all IT hardware and software for all services provided by Crook County IT for the County.
Microsoft 365 cloud platform & Azure administration.
Computer User Support Specialist
By Marysville Marine Distributors At Marysville, MI, United States

Marysville Marine Distributors is a wholesale distributor of marine engine parts, fuel components, plumbing, steering, controls, electrical equipment, oil, and more. It has a large network with which ...

User Services It Specialist - Remote
By Ottawa University At , Remote
(education based on essential job duties and requirements consistent with business necessity):
experience based on requirements in role and are consistent with business necessity)
Work with external technology support team(s), while proactively providing updates to the knowledge base and communicating outages and changes.
Maintain knowledge of current/future technologies through continued training/learning opportunities and self-motivation.
Strong skills with supporting common Microsoft and Apple systems/technologies.
Experience and/or willingness to learn current university website platform and provide updates, as needed.
User Support Specialist Jobs
By US Library of Congress At , Washington, 20540, Dc $78,592 - $102,166 a year
If you are relying on your education to meet qualification requirements:
Ability to apply knowledge of information technology to provide software support and troubleshoot problems.**
You will be evaluated for this job based on how well you meet the qualifications above.
Equal Employment Opportunity (EEO) Policy
The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Ability to apply publications formatting and design specifications.**
Junior Computer User Support Specialist
By Empower AI Inc. At , Remote
Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.
The following are the education and experience required for this position:
ITILv4 Foundation Certification by 31 Dec 2022
Performs work that requires practical experience and training. Work is performed under supervision.
Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.
It Technician, User & Support Services
By University of Maryland, Baltimore At , Baltimore, Md $65,000 - $70,000 a year
Coordinate updates of antivirus, patch, and other asset deployment management to user devices
Hiring Range: $65 - $70K (Commensurate with education and experience)
Assist with development of customer-facing documentation to assist with use of user technologies.
Track and maintain records of computer equipment by documenting hardware and related deployment details.
Assist with user technology related IT security implementation tasks under the guidance of the Security Compliance team.
Perform other related duties as assigned.
User Support Specialist Jobs
By CGS Federal (Contact Government Services) At Miami, FL, United States
5+ Years of experience with problem management, technical customer services, or in technical help desk position
Required skills, knowledge, and abilities include:
Alerting management to recurring problems and patterns of problems.
Working knowledge of computers, printers, scanners, including how these pieces of technology interact with each other
Strong documentation skills, including the ability to produce technical documents
THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:
It User Support Specialist Ii
By TIAA At , Charlotte, Nc $22.13 - $36.89 an hour
Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
Confers with end users to resolve incidents and fulfill requests through support via in-person, phone, or remote methods.
Vocational and/or Technical Education Preferred
Monitors lower level IT User Support Specialists to ensure effective and time resolution of users’ problems, queries or complaints.
Ensures that plans are in place for responding to situations such as service outages.
Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
Senior It Support Specialist
By Project Canary At Hayward, CA, United States
CompTIA Network+, Security+, or similar certifications or equivalent experience.
CompTIA Network+, Security+, or similar certifications or equivalent experience
Support both on-site and remote users and locations across the country.
Create and maintain documentation for both our own knowledge base as well as customer facing materials.
5+ years of experience in an IT support capacity. A wide range of disciplines is preferred.
Basic understanding of and experience with cloud infrastructures.