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Remote Overnight Help Desk Technician Jobs

Help Desk Administrator - Linga (Remote)
By PNC At Naples, FL, United States
Utilizes new utilities and tools to provide remote technical support services on desk-side equipment, for customers.
Provides the first line of support and problem resolution for technology products or applications.
Maintains written documentation on each call; escalates complex problems to the next level of support as required by documented procedures.
Monitors telephone calls and e-mails to maintain quality services and track problems, to ensure their timely resolution.
to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
L2 Help Desk (Remote)
By DISYS At Pittsford, NY, United States
Experience supporting missioncritical systems by phone with remote login capabilities.
Integrator installation experience supporting competitive video management systems including IP cameras, DVR, and NVR systems from multiple manufacturers.
Attention to detail with excellent verbal and written communication skills (writing sample required).
Working knowledge of basic electronic devices, computers, and related software.
Familiarity or experience with troubleshooting techniques useful in diagnosing system software errors (will be tested).
Working knowledge of IP networking concepts such as the fundamental operation of TCP/IP, DHCP, routers, subnets, firewalls.
Remote Service Desk Agent- Overnight Hours
By Unisys At ,
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Sr. Assistant Help Desk Technician - Remote
By Gainwell Technologies LLC At , $35,700 - $51,000 a year
Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
Two or more years of technical or customer support experience
Experience working with company products and operating systems.
Experience with solving comp computer-relatedness
Experience working with company escalation policy.
Interpersonal skills to interact with customers and team members
Overnight Remote Teleradiology Jobs
By RAYUS Radiology At Pennsylvania, United States

RAYUS Radiology has an opening for a radiologist to read remotely from 8pm-5am PST, 7 on 14 off (w/ elevated earnings). Position includes a base salary and elevated production bonuses. RAYUS ...

Remote Help Desk Technician ($18.50 / Hour)
By Talentify.io At United States
Remote user administration (LANDESK) is a part of the job responsibilities
Opportunity to gain experience in customer service and IT fields
Minimum 6 months of customer service experience
Retail or IT experience is a plus
Working knowledge of Windows XP or WEPOS
Microsoft Windows, A+ or Cisco Certifications are a plus
Help Desk Agent - Remote Us
By Connection At , Columbia, 29201, Sc From $21.63 an hour
At least 1-2 years of previous help desk experience required.
Knowledge of troubleshooting network connections, printers, share permissions and devices.
Proficient with troubleshooting general Windows 7-10 issues.
Ability to troubleshoot and resolve email issues, specifically MS Outlook and o365.
Troubleshoot a variety of hardware, software and network issues.
Familiarity with the fundamental principles of ITIL/SLA.
Help Desk Technician (Remote)
By Tandym Group At Washington, DC, United States
Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Solid problem solving and time management skills
Experience with trouble ticketing system—currently using ServiceNow or Service Manager.
Experience in the use of remote access applications
Answer queries on basic technical issues and offer to solve them
Proven experience as a Help Desk Analyst or other IT support role
Help Desk - Weekend Shift - Fully Remote
By Skiltrek At Phoenix, AZ, United States
5+ years of experience in a Help Desk role working remotely servicing internal and external users
Recent experience working remote in a Help Desk setting
Experience working on Microsoft Teams along with other Microsoft Suite tools
Experience using Cisco Jabber for phone calls
Experience working with a large enterprise servicing internal employees
Ticketing system experience (+ ServiceNow)
Help Desk Agent - Remote Us
By Connection At Texas, United States
At least 1-2 years of previous help desk experience required.
Knowledge of troubleshooting network connections, printers, share permissions and devices.
Proficient with troubleshooting general Windows 7-10 issues.
Ability to troubleshoot and resolve email issues, specifically MS Outlook and o365.
Troubleshoot a variety of hardware, software and network issues.
Familiarity with the fundamental principles of ITIL/SLA.
Help Desk - Remote
By Intellectt Inc At United States
Document and manage customer complaints and inquiries per Quality Management System processes and procedures.
Analytic and detail-oriented, with in-depth technical knowledge and problem-solving skills.
Strong leadership, team player, and proven customer-facing skill and experience.
The Technical Services & Support Specialist must be analytical and detail-oriented with excellent troubleshooting and problem-solving abilities.
Manages HL7 (Health Level 7) implementation projects, timelines, and associated tasks and resources.
Contributes to the technical knowledge base, as well as software, interface, and technical documentation.
Help Desk Technician - Remote ($9.62 - $25.00 / Hour)
By Talentify.io At United States
Assist Help Desk Management with executing reports to monitor and track tickets, reporting, analysis, or testing tasks
Close and archive access requestMinimum Education and Experience
0-2 years of related work experience Additional Requirements as per contract/client:
Ask questions to determine work assignment queue
Serve as the single point of contact to the customer’s end users for related issues, problems, and requests
Track, route, and redirect problems to correct resources
Help Desk Technician - Remote
By Maximus At United States
Assist Help Desk Management with executing reports to monitor and track tickets, reporting, analysis, or testing tasks
Perform other duties as assigned by management.
0-2 years of related work experience
High School diploma or equivalent with 0-2 years of experience.
May have additional training or education in area of specialization.
Works on assignments that are routine in nature, with responsibilities easily learned on the job.
Help Desk Lead - Remote
By Maximus At United States
Assist in the management the day-to-day operation
Participate in Release Management by creating a bridge to ensure post validation efforts complete
Assist with Incident Management troubleshooting. When needed stand up a new bridge when multiple conference calls are required
Bachelor's degree in related field; Equivalent combination of education and experience considered in lieu of degree
Equivalent combination of education and experience considered in lieu of degree.
Assist in the creation and maintain documentation and Knowledge Articles
100% Remote Help Desk Technician
By Agility Partners At Georgia, United States
Phone support and inbound tickets coming into group.
Scheduled lunch and scheduled breaks but this is a call center environment.
Password resets involving multiple systems, and troubleshooting.
Working for an organization that focuses on company culture, inclusion and diversity
Paid Holidays, 50% medical coverage for you and your entire family, short/long term disability and life insurance options
Room to grow within organization
Help Desk Agent - Remote Us
By Connection At Illinois, United States
At least 1-2 years of previous help desk experience required.
Knowledge of troubleshooting network connections, printers, share permissions and devices.
Proficient with troubleshooting general Windows 7-10 issues.
Ability to troubleshoot and resolve email issues, specifically MS Outlook and o365.
Troubleshoot a variety of hardware, software and network issues.
Familiarity with the fundamental principles of ITIL/SLA.
Service Desk Technician (Remote)
By University of South Florida At , Tampa, 33620, Fl $13.20 an hour
Strong communication skills with clients, coworkers, management, and other groups within the USF Information Technology department
This position will need to perform the duties listed above remotely as needed.
Windows 7 through 11 and Mac OSX experience
1 year professional computing experience
Knowledge of principles and operation of computer systems and related peripheral equipment
Basic computing experience in a formal or informal job capacity
Remote Help Desk Technician
By A-Line Staffing Solutions At United States
• Meet certification requirements and performance standards
Help Desk Technician - Remote
• Maintain knowledge with accurate, up-to-date information relating to current policies, procedures, and troubleshooting techniques
• Effectively manage call workload
• 6+ months’ experience working in a technical support capacity
• Must demonstrate analytical, problem-solving, and interpersonal communication skills
Help Desk Analyst (Remote - Nys Only)
By Zones, LLC At Buffalo, NY, United States
Education, Certifications, & Technology Requirements
Proficiency in navigating accounts with multiple skill set requirements
We are seeking candidates with the following qualifications and skills:
Zones Offers a Comprehensive Benefits Package
Identifying and/or coordinating hardware and software requests and offering solutions for customer accounts
High School Diploma/GED or equivalent experience
It Help Desk Technician I (Overnight And/Or Weekends)
By UMC Health System At , Lubbock, 79415, Tx
Provide telephone and email support to end-users and patients while using AIDET to help manage expectations and ensure consistent communication
Help manage major incidents from start to resolution (Initiate major incident, notify staff, start sev, and close sev)
HDI, A+, Network +, ITIL, MCP or other Microsoft certifications are a plus.
Properly escalate unresolved issues within a timely manner, to appropriate internal tiers and teams (e.g. software developers, system and network teams)
Maintain an abandoned call rate of less than 5%.
Maintain a response and resolution rate for Incidents that meet SLA objectives.