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Remote Customer Success Account Manager Ii Jobs

Senior Customer Success Manager (Remote)
By Routable At Seattle, WA, United States
Remote relationship building will allow you to identify growth opportunities and help you understand the Accounting/Finance ecosystem around the Routable solution.
You're an experienced Customer Success Manager (or similar customer-facing role), preferably at a B2B SaaS company.
You have experience navigating complex organizations to accelerate product adoption, influence collaboration and evangelize opportunities for growth.
You have experience building successful relationships with senior customer contacts.
Proactively identify risks to the customer achieving their stated business goals and build a risk mitigation plan.
Demonstrated ability to retain and grow the value of your customers. Be comfortable thriving in a results oriented team.
Account Manager, Customer Success (Remote)
By Cardinal Health At , , In
Strong process management and account management skills
Communication management, including the ability to manage communication of sensitive situations and/or information in a professional manner
Customer Relationship and Contract Management
Manages a large IDN customer account portfolio which may require a consultative approach
Communication with Cardinal Health departments and functions ( IT, Generics, Finance, SPD, Nuclear, Collections, Drop Ship, Inventory, etc).
Ability to work across all functional areas representing the Voice of Customer (VoC) to enhance the customer experience.
Customer Success Manager (Remote)
By SafeBase At Austin, TX, United States
3+ years experience in Customer Success/Account Management (enterprise-level accounts strongly preferred)
Develop and manage success plans to maximize customer growth and retention
Active listener & exceptional customer-facing and internal written and communication skills
Strong technical understanding and extensive analytical skills
Experience with today's most popular customer success and support applications
Experience with Slack, Chili Piper/calendaring software, CRM Systems,Notion
Account Manager-Customer Success Jobs
By Porex At United States
5+ years of Account Management/Customer Service Experience
Manage customers’ expectations, identify decision makers, build relationships, and be the primary advocate for customer business needs and requirements.
Adept at using technology for effective management of responsibility: Internet, Microsoft Office Suite, ERP/CRM databases, etc.
5+ years of experience in manufacturing industry
Possess excellent verbal (including presentation), analytical and written skills.
Maintain accurate records of customers documents (i.e. contracts, renewals, NDA compliance etc.)
Customer Success Manager, Travel (Remote)
By Brex At United States
1+ years experience working for a travel management company (TMC).
1+ years of experience as a Customer Success Manager or Account Manager where you were focused on account retention.
Have complete knowledge of the status of the customer.
2+ years of experience in a customer-facing role.
Monitor the account through cases, account health triggers and other on-going, customized alerts.
Develop trusted relationships with your customers to ensure they are engaged, happy and referenceable.
Manager, Customer Success //Remote
By Ring Central At United States
3+ years enterprise-level customer success experience or account management at a SaaS company
Managing customer success activities related to onboarding, training, customer success management, renewals, cross-sell/up-sell and advocacy
5+ years Customer Success Management and/or Account Management
BS or equivalent education and relevant experience
Driving alignment with internal teams including Support, Services, Sales Managers and Product to help drive quick resolutions
Guiding the team to creatively negotiate and execute renewal contracts (in partnership with legal, finance) that align to customer goals
Manager Of Customer Success - Remote | Wfh
By Get It Recruit - Healthcare At Atlanta, GA, United States

Are you passionate about building strong customer relationships and ensuring their success? Do you thrive in a dynamic and collaborative environment? Join our innovative and customer-centric team as a ...

Customer Success Manager - Remote - $120-150K
By Dice At Chicago, IL, United States
CUSTOMER SUCCESS MANAGER - REMOTE - $120-150k
Knowledge of Public cloud platforms Azure, or AWS, MS Collaboration suite (Teams, SharePoint), or Contact Center solutions
Develop and drive business cases that outline problems, impacts, proposed solutions and outcomes that help improve our performance and success.
Conduct a project kick-off call, collaborate, and create project plan
Restaurant Success Manager Ii
By Toast At United States
Excellent communication, organizational, and influencing skills
1+ years of experience using a POS (Point of Sale) software, ideally in the service industry
Experience managing customer in Mid-Market, Top SMB, or Enterprise segments
Experience working in the tech industry or for a SAAS company
Experience with Salesforce CRM, MS Office, G-Suite, and Slack
Special Sauce* (Non-essential Skills/Nice to Haves)
Customer Success Manager (Tech Touch) (Remote)
By KnowBe4 At United States
Excellent time management and organization skills
Associate’s Degree or equivalent work experience and education preferred
Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Sr. Customer Success Manager , Strategic Account Services
By Amazon At Austin, TX, United States
Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.
Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.
Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
Effective communication and presentation skills
Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.
Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
Account Manager Ii Jobs
By PNC At Pittsburgh, PA, United States

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive ...

Sr Customer Success Manager (Remote)
By Talentify.io At United States
Manage post-sales activity for employer's customers through project management, product knowledge, planning, and execution
Minimum five years of Customer Success Manager or Account Manager experience in a business-to-business or SaaS support environment
Collaborate with internal stakeholders to optimize the customer journey and experience
Project manage key strategic initiatives for the Customer Success team
Four-year college degree from an accredited institution or equivalent experience
Excellent written and verbal communication skills
Customer Success Manager - Remote - As024
By Fresche Solutions At Georgia, United States
In-depth knowledge of diverse business functions and principles (e.g., sales, renewals, customer support, supply chain, finance, customer service etc.)
Building and cultivating client relationships by understanding their needs and requirements
Developing trust and acting as an ambassador for positive customer relations and experiences
Developing mutually beneficial value offerings between clients and the business
Evaluating overall performance by establishing success and retainment metrics for implementation and maintenance of service offerings
Knowledge and understanding of the customer success process
Customer Success Manager (Smb) (Remote)
By KnowBe4 At United States
Excellent time management and organization skills
Forge relationships with new customers, including management and executive stakeholders, and understand their objectives
Associate’s degree or equivalent work experience and education preferred
Prior experience as a Customer Success Manager preferred
Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
Experience with Salesforce or other CRM
Customer Success Manager - Insurance (Remote)
By Forbes Advisor At Jersey City, NJ, United States
Responsible for order creation and management
Manage collection of creative assets, tracking and ad verification from clients / agency contacts and coordinate with vertical GM
Project Manage and coordinate with internal teams all necessary elements for campaign execution
4 plus years of proven digital advertising experience
Exceptional communication and organizational skills
Ability to manage stress well, and juggle multiple account challenges at once.
Customer Success Manager/Account Manager
By Jobot At Virginia Beach, VA, United States
Manage activities of the team and motivate the team to achieve organizational goals.
Custom software (not SaaS), digital agency or related experience.
Is a great communicator skills of active listening, non-violent communication, facilitating meetings, negotiating complicated ideas and concepts.
Compensation and incentives depend on experience and will be determined during the hiring process.
Collect and leverage data to craft growth strategies for each account. Identify and remove blockers preventing high NPS scores.
Prepare and negotiate proposals for upsells, cross-sells and new project SOWs. Ensure smooth handoffs to delivery.
Customer Success Manager - Remote
By Litmus At Cambridge, MA, United States
A few years of relevant customer success or onboarding experience
Impeccable customer skills and a strong sense of empathy and integrity
Excellent written + verbal communication and presentation skills
Remote-first culture. No matter where you are, you'll feel connected to the team
We take family seriously and offer flexible schedules and generous parental leave programs
Not sure if you meet all the requirements?
Customer Success Manager/Account Manager
By Jobot At Philadelphia, PA, United States
Manage activities of the team and motivate the team to achieve organizational goals.
Custom software (not SaaS), digital agency or related experience.
Is a great communicator skills of active listening, non-violent communication, facilitating meetings, negotiating complicated ideas and concepts.
Compensation and incentives depend on experience and will be determined during the hiring process.
Collect and leverage data to craft growth strategies for each account. Identify and remove blockers preventing high NPS scores.
Prepare and negotiate proposals for upsells, cross-sells and new project SOWs. Ensure smooth handoffs to delivery.
Manager, Customer Success (Remote)
By Brex At United States
Directly mentor, support, and oversee a team of Customer Success Managers.
Experienced in managing a team with a performance quota attached.
Experience developing customer health scorecards.
Own and be measured on team-based metrics.
Help develop the tooling and processes required to scale the team and ensure they are set up for success.
Partner with all customer facing teams (Marketing, CX, Sales) to ensure the customer journey on Brex is seamless.