Customer Experience Representative (Remote)
By Brevo At Seattle, WA, United States
Manage and resolve daily client tickets via email and phone in a timely and professional manner
Strive to provide all customers with an exceptional experience by going above and beyond their expectations
Excellent written and spoken communication skills in English. Additional languages are a plus
At least 1+ year of experience in customer service
Answer all incoming client calls with professionalism, using the appropriate tone
Ensure that clients’ questions and problems are addressed properly and in a timely manner
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Burlington, WA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Redmond, WA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Renton, WA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States