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Product Support Operations Manager Jobs

Project Manager, Product Operations
By ONE At United States
4+ years of relevant experience in technology-based project management or adjacent role (e.g. product management)
Experience with project management practices, tools, and templates
Supporting the product roadmap management processes
Setup and ownership of project management tools and templates
Servant leadership: you lead by example and are able to motivate people to get stuff done without being their direct manager
Executive presentation skills - tight communication that gets to the “need to know”
Product Support Manager Jobs
By Travelopia At Washington, United States
3+ years of management experience in the travel industry; experience with product management, contracting, and pricing preferred.
Proven leadership skills to mentor, develop, and empower team members and create a positive work environment.
Undergraduate degree or equivalent experience in travel, business administration, marketing, or related field.
Advanced analytical skills with demonstrated ability to work through the development of complex business solutions.
Strong communicator, both written and verbal, with the ability to direct the actions of others.
Must be flexible and adaptable to changing priorities while working under pressure to meet immediate deadlines.
Product Operations Manager Jobs
By Connexity, Inc. At Los Angeles, CA, United States
Demonstrated technical operational, and client-facing experience in Account Management, Yield Management or Sales Engineering
Experience in working with Product Management and Engineering teams for product issue investigations, feature suggestions and product and process documentation
Support the US Account Management teams as well Customers for account set-up, configuration changes, and process creation and improvements
You will be responsible for the quality of technical implementation of our managed customers
3+ years in Product Operations or Technical Client Operations role with 5+ total work experience minimum
Demonstrated strengths in quantitative, analytical and critical thinking abilities
Assistant Manager, Product Operations
By Pinhook Bourbon At Louisville, KY, United States

Assistant Manager, Product Operations The Assistant Manager, Product Operations oversees all planning and processes for Pinhook’s supply chain, from warehousing to bottling. Based in Kentucky, this ...

Service Operations Support Manager
By AIR Communities At , Denver $90,000 - $105,000 a year
At least 5 years of experience in Multifamily Service Operations Management
At least 2 years of experience in direct Service Management role
May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Service Managers.
Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
Traveling Service Operations Support Manager
Manager, Operations Support Jobs
By Topgolf At Dallas, TX, United States
3+ years Technology Management Experience
Strong people development and management skills
Adds, updates, and closes records in the IT Problem Management and Change Management databases
Directs Infrastructure Support Engineers on daily tasks and provides updates to Manager
7+ years Infrastructure Engineering Experience
Strong written and verbal communication skills, including presentation skills
Manager, Product Operations Jobs
By LeaseLock At United States
5-7 years of experience in product operations experience, preferably within the prop-tech or property management sector.
Exceptional project management skills, with the ability to manage multiple priorities and deliver high-quality results within tight deadlines.
Experience with property management software, real estate technology, or related platforms is highly desirable.
A desire to progress into people management is a plus
Yes, this is a mid-level, management position with 1 direct report to begin.
Manage the product operations organization; grow, mentor, and hold accountable all team members under your direct supervision.
Senior Manager, Product Operations
By Brivo At Bethesda, MD, United States
8+ years of experience in Management Consulting, Analytics, Corporate Strategy, Product Management, Engineering, or Operations. Product operations experience preferred
Partner with Product Management and other internal teams to determine the feasibility of projects, establish priorities and implement GTM strategies.
Coordinate with internal teams to manage the creation and execution of goals aligning with company revenue, sales and product strategies.
5+ years of experience managing teams
Experience working in the Proptech/IOT/Security System industry
Experience leading complex operational and strategic initiatives and partnering effectively on cross-functional projects
Product Support And Operations Specialist
By Via At Greater Syracuse-Auburn Area, United States
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Outstanding process-orientation, analytical, and organization skills
Minimum of 1-3 years of work experience
Previous experience in a technical support role is a plus
Prioritize operational issues and provide technical, specific, and strategic responses in an efficient manner
Work with various Operations, Product, and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement
Product Manager, Financial Operations
By Baldor Specialty Foods, Inc. At Manhattan, NY, United States
Strong project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing circumstances.
Strong understanding of product management principles, methodologies, and best practices.
Define product requirements, specifications, and user stories to guide the development process.
Prioritize and manage the product backlog, making data-driven decisions to maximize value and optimize resource allocation.
Bachelor's degree in a relevant field (e.g., Business, Engineering, Computer Science), or equivalent practical experience.
Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
Product Operations Manager, Lyft Media
By Lyft At Phoenix, AZ, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Support Manager Jobs
By FinThrive At United States
Manage capacity and staffing to include recruitment, supervision, scheduling, development, evaluation, and performance management.
Present project outcomes for upper management
Must be able to manage remote employees
Manage the team’s backlog to optimize throughput and to accurately predict turnaround time for open issues
Identify impediments for the team and determine the best elimination plan
Colloborate with other leaders to ensure teams are working together in order to delight our customers.
Manager, Physical Product Operations
By Discovery Education At Charlotte, NC, United States
Extensive knowledge and application of project management methodologies, tools, and techniques to successfully handle multiple projects concurrently.
Skilled in negotiation, project management, and time management.
Comprehensive understanding of production management, encompassing product development, forecasting, and supply chain management.
Previous experience collaborating with cross-functional teams and multiple departments, with managerial experience being a valuable asset.
Identify opportunities to enhance the user experience and prioritize impactful changes accordingly.
Develop and implement a production forecast process to anticipate and meet the demand for Discovery Education products.
Brightdrop Product Operations Manager
By BrightDrop At Palo Alto, CA, United States
Experience in product operations, product management, or an operational role that worked. closely with product and engineering teams.
Own the tracking, change management and communication of Product & Design OKRs and roadmaps.
Support Product & Design’s headcount planning, budgeting, and financial reporting requirements working with Finance and People Operations.
Bachelor’s Degree in Finance, Business Administration, Engineering, or equivalent experience.
You are a strong project and program manager with a track record of leading and proactively managing end-to-end execution of projects/programs.
You have strong relationship building skills and the ability to relate constructively to all levels of an organization.
Product Operations Manager Jobs
By Pinterest At California, United States
Experience with roadmap, project management, or collaboration tools or wikis like Asana, JIRA, or similar.
Working knowledge of SQL, experience deriving meaning from data, and presenting data findings.
Project manage delivery and launch of innovative ads technologies i.e. ad formats and ad serving/targeting features, products and solutions.
Partner with product marketing, sales, engineering, product, and biz analytics teams to test Pinterest’s new ad offerings.
Demonstrated experience collaborating and influencing cross-functional partners with data to improve end user experience, and launch high quality products
5+ years experience in technical operational roles
Product Operations Manager Jobs
By Skydio At San Mateo, CA, United States
Manage the rollout of major feature releases and new product launches.
Specific experience with software product development.
Detail-oriented with exceptional written and oral communication skills.
Experience with data visualization, dashboard creation, and SQL.
Drone/UAV experience and/or a passion for drones
Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap.
Product Operations Manager Jobs
By World Wide Technology At United States
Location: Remote - CST time
Product Manager has insight and information, and can properly prioritize the issue.
• 3+ years' experience delivering outstanding user or stakeholder experiences
experience, including Agile or SAFe frameworks
• Exceptional organization skills and attention to detail
• Experience executing and working in cross-functional team environments and working with 3rd parties to drive results
Product Operations Manager, Lyft Media
By Lyft At San Francisco, CA, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Operations Manager, Lyft Media
By Lyft At New York, NY, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product & Live Operations Manager
By OTK Media At Austin, TX, United States
Excellent project management skills, with a track record of successfully managing budgets, resources, and delivering milestones.
Demonstrated expertise in product management, including defining product vision, roadmap, and feature set.
In-depth knowledge of monetization strategies and experience in optimizing player engagement and revenue generation.
Manage product budget, resources, and timely delivery of milestones.
Design and execute in-game events, promotions, and offers.
Monitor player feedback, manage game economy, and prioritize feature updates.

Are you looking for an exciting opportunity to lead a team of Product Support professionals? We are looking for a Product Support Operations Manager to join our team and help us provide exceptional customer service. You will be responsible for managing the day-to-day operations of the Product Support team, ensuring that customer inquiries are handled efficiently and effectively. You will also be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!

Overview Product Support Operations Manager is responsible for managing the day-to-day operations of a product support team. This includes overseeing customer service, technical support, and product development teams. The Product Support Operations Manager is responsible for ensuring that customer service and technical support teams are providing the highest level of customer service and technical support. They are also responsible for developing and implementing strategies to improve customer service and technical support. Detailed Job Description The Product Support Operations Manager is responsible for managing the day-to-day operations of a product support team. This includes overseeing customer service, technical support, and product development teams. The Product Support Operations Manager is responsible for ensuring that customer service and technical support teams are providing the highest level of customer service and technical support. They are also responsible for developing and implementing strategies to improve customer service and technical support. The Product Support Operations Manager is also responsible for developing and maintaining relationships with customers, vendors, and other stakeholders. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and tasks
• Ability to work independently and as part of a team
• Ability to analyze data and make decisions
• Knowledge of customer service and technical support processes
• Knowledge of product development processes
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support best practices
Job Qualifications
• Bachelor’s degree in business, management, or related field
• 5+ years of experience in customer service and/or technical support
• Experience in product development and/or product support
• Experience in managing customer service and/or technical support teams
• Knowledge of customer service and technical support best practices
• Knowledge of customer service and technical support software
Job Knowledge
• Knowledge of customer service and technical support processes
• Knowledge of product development processes
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support best practices
Job Experience
• 5+ years of experience in customer service and/or technical support
• Experience in product development and/or product support
• Experience in managing customer service and/or technical support teams
Job Responsibilities
• Manage the day-to-day operations of a product support team
• Ensure customer service and technical support teams are providing the highest level of customer service and technical support
• Develop and implement strategies to improve customer service and technical support