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Patient Liaison Jobs

Patient And Community Education Liaison - West
By bluebird bio At Somerville, MA, United States
Prior experience in patient education, clinical setting, pharmacy, community health education, and/or pharmaceutical/biotech industry is a plus
Demonstrated communication skills, including ability to deliver and present educational materials to patient community
Helping synthetize educational opportunities identified within patient community across your geography.
Supporting patient advocacy at local patient community events and in the delivery of approved educational materials.
Identifying patient and caregiver educational gaps and insights that help inform the refinement and development patient education resources.
Working with and informing cross functional partners, in educational unmet needs and challenges collected from patient insights.
Patient Liaison - Arabic
By CEDARS-SINAI At , Los Angeles $64,500 - $95,300 a year
Minimum of 2 years’ experience functioning in a concierge/liaison role or equivalent role required.
Serving as liaison between Cedars-Sinai specialty programs and patients.
Accompanying patients to appointments and visiting patients while in the hospital. Aiding in navigating CSMC systems and processes
Ensuring that all non-clinical needs (e.g., language, diet, religion, cultural tourism/accommodations) are being arranged.
Managing the post-discharge process for patients, including providing packaged medical reports, physician instructions and discharge prescriptions.
Responsible to adhere to all patient services protocols and ensure charting is completed in appropriate applications.
Patient Liaison Jobs
By Empower Physical Therapy At , North Richland Hills, 76180
Assist with referrals and referral management
Appointment reminder calls and review of benefit coverage with patients
Empower Physical Therapy’s goal is making the patient experience unforgettable through powerful relationships and personalized care.
Communicate and coordinate with Referral Coordinator around new patient scheduling
Maintain and update Master Referral log
Communicate and coordinate with Authorization Coordinator
Patient Access Liaison Jobs
By Horizon At , St. Louis, Mo
5+ years of field-based experience in patient services, reimbursement, medical affairs, or account management required.
Adhere to professional standards compliance guidance, policies and procedures, federal, state, and local requirements
Orphan or Rare disease experience.
Familiarity with HIPAA guidelines and FDA requirements.
Ability to work in team environment and manage communication with case Liaisons and sales reps.
Strong analytical skills and ability to report on meaningful activity in the region.
New Patient Center Liaison
By US Fertility At United States
Maintain high level of best-in-class customer experience/professionalism with a wide range of customers
More important than the best skills, however, is the right person.
Accept in-bound calls, chats, and inquiry forms and ensure optimal patient service
Answer inquiries and schedule medical appointments for people who are considering fertility treatment
Screen inquiries appropriately to help create satisfied new patients
Assist prospective patients in empathetic, efficient manner
Sickle Cell Patient Affairs Liaison Fl
By Pfizer At , , Fl
Experience demonstrating exceptional communication, listening, and presentation skills
Knowledge & Skill Sets Desired:
Manage annual budget to prioritize commitments and meet the needs of assigned regional CBOs.
Effectively maintain administrative responsibilities, i.e... expense report (Concur), budget tracker, activity tracker, Centris (initiating & closing a program), PAL team calendar.
Minimum 5-7 years pharmaceutical industry or related experience -preferably in Rare Disease
Experience in responsible business practices and compassionate communication both written and spoken
Patient Access Liaison Jobs
By Horizon At , , Ar
5+ years of field-based experience in patient services, reimbursement, medical affairs, or account management required.
Adhere to professional standards compliance guidance, policies and procedures, federal, state, and local requirements
Orphan or Rare disease experience.
Familiarity with HIPAA guidelines and FDA requirements.
Ability to work in team environment and manage communication with case Liaisons and sales reps.
Strong analytical skills and ability to report on meaningful activity in the region.
Director, Bluebird Patient And Community Education Liaison Team
By bluebird bio At United States
Leading a field-based team of Patient and community education liaisons, helping to motivate, set objectives and manage performance for each individual
Prior experience in patient education, clinical setting, community health education, and/or pharmaceutical/biotech industry with experience managing high performing teams
Demonstrated communication skills, including ability to deliver and present educational materials to patient community.
Helping synthetize educational opportunities identified across US geographies to engage with patient community.
Supporting patient advocacy at local patient community events and conferences and in delivery of approved educational materials.
Identifying unique patient engagement opportunities beyond educational presentations, congresses, ad boards, and round table discussions.
Patient And Family Care Liaison
By University of Maryland Medical System At Glen Burnie, MD, United States
Qualifications, Knowledge, Skills and Abilities
Ability to demonstrate positive guest relations skills when dealing with challenging people and difficult situations. Practices effective listening and problem-solving skills.
Knowledge of basic use of computer and will train for appropriate use of other relevant applications. Professional telephone etiquette.
Current CPR certification required, will be provided by employer during orientation
High School Diploma or equivalent required
Post high school certificate or college coursework in health care or guest relations strongly preferred.
Patient Liaison Iii Jobs
By BioSpace At Bethesda, MD, United States
In addition to educational requirements, a minimum of five (5) years of similar experience with coordination of patient tests and visits
Knowledge of record keeping, data management, and computer databases
Strong organizational skills with the ability to successfully manage competing priorities
General familiarity with requirements of clinical protocols and knowledge of special ambulatory care regulations
Experience and competency with the following Microsoft Office products: Excel, Outlook, Word, PowerPoint
Knowledge of medical terminology and understanding of clinical operations in order to provide adequate patient care arrangements
Lead Surgical Scheduler / Patient Liaison
By Rutgers University At New Brunswick, NJ, United States
Must have knowledge of Microsoft Office, specifically Word, Excel, and Outlook.
Must be detail oriented and possess excellent interpersonal communication and organizational skills.
Must organize and maintain the clinic and surgical schedules for physicians and advanced nurse practitioners.
Must work collaboratively with nursing staff and physicians to ensure all diagnostic coding is properly recorded.
Maintains surgical procedure spreadsheet and other scheduling documentation.
Must be proficient in ICD -10 and CPT coding.
Patient And Family Care Liaison
By University of Maryland Medical System At Baltimore, MD, United States
A minimum of one 1) year customer service experience is required. Experience in a hospital or health care setting is preferred.
Employee exhibits emotional maturity by controlling emotions during frustrating or anger provoking situations with others
Employee exhibits emotional maturity by remaining calm during crisis or emotionally charged situations.
Employee exhibits a positive attitude at all times and exhibits enthusiasm while performing duties.
Employee acts as role model in demonstrating customer service behaviors.
Patient Assistance Liaison - Selikoff Centers For Occupational Health (Bi-Lingual Spanish)
By Mount Sinai Health System At United States
Experience with patient outreach and retention preferred. Experience in initiating contact with the customer to offer services or products
In a non-patient area handles daily over 100 over the phone interactions in a fast paced Information Retention and Benefits Center
Conducts interviews with callers seeking occupational medicine services, makes an initial assessment of work relatedness and offers appropriate service
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
Minimum one year call center related experience (high call volume environment)
Strong computer skills. Will work simultaneously with different applications
Patient Access Liaison-Remote- Flushing, Queens
By NewYork-Presbyterian Hospital At , Flushing, 11355, Ny $24.50 - $37.50 an hour
College Degree or 6 months of job-related experience.
Knowledge of medical office setting and medical terminology.
Excellent oral and written communication skills.
Patient Access Liaison- REMOTE-NYP Medical Group-Queens
Proficiency in Mandarin and/or Spanish.
High school Diploma or GED.
Quality & Learning Liaison- Patient Connection Center
By Piedmont Healthcare At , Atlanta, Ga

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.

Patient Relations Liaison Jobs
By Northwestern Medicine At , Chicago, 60611, Il
Serves as a conduit to Risk Management, Safety and Quality initiatives to ensure that patient feedback is utilized for improvements.
Collaborates with Risk Management, Claims, Billing, and leadership across the organization to resolve patient grievances in a timely manner.
Investigates and responds to de-escalate and manage grievances, potential claims and allegations against Northwestern Medicine staff.
Works in high-stress environments; uses interpersonal skills to de-escalate issues with unusual, critical circumstances.
Facilitates education and assistance to patients and staff regarding Patients Rights for legislative and regulatory compliance.
Minimum 3 years experience in Patient-Relations with proven success in conflict resolution
Patient Transport Liaison Jobs
By University of Maryland Medical System At Towson, MD, United States

Strong Verbal Communications Skills, Excellent Organizational Skills

High School Diploma or GED (Required)

Patient Liaison Jobs
By Centers Plan for Healthy Living At Margate, FL, United States
Good computer skills including knowledge of Microsoft Office (i.e Word, Outlook, Excel, etc)
Uses company knowledge to inform patients regarding services they are eligible for
Good written and verbal communication skills
Make outbound calls to patients and prospective patients
Makes calls to doctor’s offices, nursing homes, and hospitals to retrieve necessary information for referrals
Updates team spreadsheets and reports with call outcomes
Patient Liaison Jobs
By Empower Physical Therapy At , North Richland Hills, 76180, Tx
Assist with referrals and referral management
Appointment reminder calls and review of benefit coverage with patients
Empower Physical Therapy’s goal is making the patient experience unforgettable through powerful relationships and personalized care.
Communicate and coordinate with Referral Coordinator around new patient scheduling
Maintain and update Master Referral log
Communicate and coordinate with Authorization Coordinator
Patient Liaison, Neurology Jobs
By Alexion Pharmaceuticals,Inc. At , Boston, Ma
Understanding and/or management experience of patient-to-patient mentorship programs
Aid in the creative development and management of patient-to-patient mentorship programs
Well-developed, effective communication and problem-solving skills, as well as data entry/computer literacy skills
BA/BS Degree is preferred; patient contact center or patient support program experience is a plus
Rare disease experience a plus
Experience with long-term communication and support of patients/caregivers

Are you looking for a job that allows you to make a difference in people's lives? Join our team as a Patient Liaison and help us provide exceptional care to our patients!

A Patient Liaison is responsible for providing support to patients and their families throughout their healthcare journey. They act as a bridge between the patient and the healthcare team, providing information and support to ensure that the patient receives the best possible care.

What is Patient Liaison Job Skills Required?

• Excellent interpersonal and communication skills
• Ability to empathize with patients and their families
• Ability to manage multiple tasks and prioritize effectively
• Ability to work independently and as part of a team
• Knowledge of medical terminology
• Knowledge of healthcare regulations and standards
• Proficiency in computer applications

What is Patient Liaison Job Qualifications?

• Bachelor’s degree in healthcare or related field
• Previous experience in a healthcare setting
• Certification in patient advocacy or patient relations

What is Patient Liaison Job Knowledge?

• Knowledge of healthcare regulations and standards
• Knowledge of medical terminology
• Knowledge of patient rights
• Knowledge of patient advocacy

What is Patient Liaison Job Experience?

• Previous experience in a healthcare setting
• Experience working with patients and their families
• Experience in customer service

What is Patient Liaison Job Responsibilities?

• Provide support to patients and their families throughout their healthcare journey
• Act as a bridge between the patient and the healthcare team
• Provide information and support to ensure that the patient receives the best possible care
• Assist with patient registration and scheduling of appointments
• Assist with insurance and billing inquiries
• Assist with patient education and discharge planning
• Maintain patient records and ensure accuracy of information
• Monitor patient satisfaction and address any concerns
• Participate in quality improvement initiatives