Register
Recruit Create CV

Patient Customer Service Jobs

Remote Patient Advocate - Healthcare Customer Service
By CareCentrix At United States
Must have knowledge of basic spreadsheet, word processing, and data entry skills.
Must have strong organizational skills and be able to effectively manage and prioritize tasks.
High School Diploma or the equivalent plus a minimum of one year medical terminology or medical services experience required.
Must be proficient and comfortable in a computer based environment. Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Patient Care Coordinator - Healthcare Customer Service
By OnPoint Medical Group At Highlands Ranch, CO, United States
Health insurance plan options for you and your dependents
Dental, and Vision, for you and your qualified dependents
Voluntary options for short-term disability, and long-term disability coverage
Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
Patient Service Manager - Pickerington Oh
By Morrison Healthcare At , Pickerington, 43147 $65,000 - $75,000 a year
Minimum of one (1) year experience in food service management preferred in an acute care setting
Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
Hires, directs, coaches, trains, and develops patient service team members
Ensures patient services staff assists in achieving stated patient satisfaction goals
Patient Service Associate - Emurgentcare, Rotterdam
By Albany Medical Center At , Rotterdam, 12303 $16.78 - $23.79 an hour
Is a champion to ensure an optimal patient experience.
2-3 years office experience or one year of related experience in a medical practice - preferred
Experience using an electronic health record and Microsoft Office a plus.
Strong teamwork skills and work ethic.
Opportunities for growth within the Albany Medical Center family
Medical Coverage (CDPHP), Dental and Vision plans available
Program Support Assistant - Customer Service Patient Representative
By US Veterans Health Administration At , East Orange, 07018 $49,113 - $63,843 a year
Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
If you are relying on your education to meet qualification requirements:
Knowledge of multiple systems and current computer technology regarding imaging applications, PC fax applications and numerous applications;
Knowledge of process and procedures to be carried out and to provide information to non-VA providers, telephone triage and different services;
Knowledge of financial accounting system, to review and look up claims for various medical expenses;
Ability to multi-task, prioritize and manage time effectively;
Patient Service Specialist Jobs
By CompuGroup Medical At , Remote
General office skills and computer knowledge
Some working knowledge of the medical environment
High level of analytical and problem-solving skills
Excellent communication (both written and verbal) and customer service skills
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
Patient Service Technician Jobs
By Labcorp At , Cary, 27513
Perform data entry of patient information in an accurate and timely manner
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Patient Service Specialist - Ob
By Scripps Health At , San Diego, 92103 $21.27 - $31.91 an hour
Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed.
Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
Excellent communication and customer service skills.
Strong organizational and analytical skills; innovative with ability to identify and solve problems.
2 years of experience in customer service or healthcare/medical office environment.
Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates.
Patient Service Coordinator Jobs
By Vanderbilt University Medical Center At , Nashville
Imprint with correct patient data Release of Information/Assignment of Benefits Clinical Intake Screening or History Forms
Listen to patient and direct call to the appropriate person
Schedule patient appointments with providers
Follow appropriate steps to forward calls to the answering service at the end of each day
Take accurate messages with appropriate detail
Pull and prepare patient charts for next-day visits
Patient Service Specialist Jobs
By Vanderbilt University Medical Center At Nashville, TN, United States
Provides positive first impressions utilizing customer service skills.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Conducts patient check-in and check-out.
Coordinates any follow-up appointments or procedures required for patient.
Schedules appointments, procedures or surgery through clinical communication or direct request.
Patient Documentation (Novice): The ability to receive and record patient information.
Patient Service Associate Jobs
By Duke Health At , Raleigh, 27609, Nc
Requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
Completes all Maestrocare check-in files and manage all appropriate alerts.
Work queues appropriate to front desk responsibilities.
Experience in effectively coordinating multiple tasks or activities is required.
Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.
File history sheets, ancillary reports and all other required patient record documentation.
Customer Service- Patient Care Coordinator
By Avanos Medical At Alpharetta, GA, United States
Process Game Ready Direct orders, completing all required tasks set forth for the Game Ready Direct order management process.
Other Customer Service Skills (order services, logistics/shipping knowledge)
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Manage large amounts of outbound and inbound calls required for order processing and follow-up.
2 years minimum experience in Customer Service or direct to Patient Service
Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative
Patient Service Associate Jobs
By Duke Health At , Winston-Salem, 27103, Nc
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
Schedule tests and procedures. Complete and distribute ancillary service requisitions.
Duke Eye Center of Winston Salem - 1340 Creekshire Way
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Patient Service Coordinator Jobs
By VNA of Central Jersey At Greater Cleveland, United States
Computer proficiency in Microsoft office with data entry skills of 60 wpm.
Accurate data entry and recordkeeping into appropriate systems and logs.
Reviews paper documentation for accuracy, identifying errors/discrepancies for follow-up with clinical manager.
Processes team and individual performance reports weekly or biweekly and follows up with staff. Reports findings to clinical manager as appropriate.
Provides clerical support to clinical manager as requested
Medical terminology training or healthcare setting experience required.
Patient Service Coordinator Jobs
By VNA of Central Jersey At Essex County, NJ, United States
Maintains appropriate communication with Scheduling and/or Clinical Manager regarding scheduling problems and other patient related matters
Knowledge of medical terminology required.
Strong planning and organizational skills.
Prior experience in home care and healthcare staff scheduling preferred
Responsible for scheduling assignments in an efficient and coordinated manner in compliance with departmental scheduling guidelines and territory assignments.
Prepares, retrieves and prints charts as necessary for scheduling assignments.
Fans Patient Service Manager
By Trinity Health At , Mason City, 50401, Ia
Standardization of standing operating procedures related to FANS expense management and operations for patient foodservice.
Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands.
Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met.
PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS
Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.)
Follows and holds direct reports accountable for following Trinity Health and THS policies and procedures.
Patient Service Specialist Jobs
By Concentra At Romulus, MI, United States
Checks patients in appropriate patient management system in accordance with client company protocols.
Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
Demonstrated Intermediate knowledge of PCs, word processing, and data entry
Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
One year of experience in customer service environment preferred
Patient Service Specialist Jobs
By Saint Luke's Health System At Kansas City, MO, United States
Saint Luke’s offers competitive salaries and benefits packages to all of their employees, click here to find out more.
We are dedicated to innovation and always looking for ways to improve.
We believe in creating a collaborative environment where all voices are heard.
We are here for you and will support you in achieving your goals.
The best place to get care. The best place to give care
Patient Service Specialist - Medical Specialties
By Vanderbilt University Medical Center At Nashville, TN, United States
Provides positive first impressions utilizing customer service skills.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Conducts patient check-in and check-out.
Coordinates any follow-up appointments or procedures required for patient.
Schedules appointments, procedures or surgery through clinical communication or direct request.
Patient Documentation (Novice): The ability to receive and record patient information.
Patient Service Coordinator Jobs
By MedStar Health At Columbia, MD, United States
One year of relevant education may be substituted for one year of required work experience.
Requires knowledge of medical terminology and effective oral and written communication skills.
Working knowledge of IDX/GE centricity business
Excellent interpersonal communication and customer service skills, and good telephone etiquette.
High School Diploma or GED required
CPR - Cardiac Pulmonary Resuscitation for Medstar Ambulatory and Urgent Care locations within 90 Days required

Are you looking for a job that will make a difference in people's lives? Join our team as a Patient Customer Service Representative and help us provide exceptional service to our patients!

Overview Patient Customer Service is a job that involves providing customer service to patients in a healthcare setting. This may include answering questions, providing information, and helping patients with their needs. Detailed Job Description Patient Customer Service Representatives are responsible for providing excellent customer service to patients in a healthcare setting. This may include answering questions, providing information, scheduling appointments, and helping patients with their needs. They must be able to work with a variety of people, including patients, healthcare providers, and other staff members. They must be able to maintain a professional and friendly demeanor at all times. Job Skills Required
• Excellent customer service skills
• Ability to work with a variety of people
• Ability to maintain a professional and friendly demeanor
• Excellent communication skills
• Ability to multitask
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a healthcare setting
Job Responsibilities
• Answer patient questions and provide information
• Schedule appointments
• Assist patients with their needs
• Maintain a professional and friendly demeanor
• Follow healthcare regulations and policies
• Maintain patient confidentiality