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Patient Customer Service Jobs in Texas

Patient Service Associate - Emurgentcare, Rotterdam
By Albany Medical Center At , Rotterdam, 12303 $16.78 - $23.79 an hour
Is a champion to ensure an optimal patient experience.
2-3 years office experience or one year of related experience in a medical practice - preferred
Experience using an electronic health record and Microsoft Office a plus.
Strong teamwork skills and work ethic.
Opportunities for growth within the Albany Medical Center family
Medical Coverage (CDPHP), Dental and Vision plans available
Program Support Assistant - Customer Service Patient Representative
By US Veterans Health Administration At , East Orange, 07018 $49,113 - $63,843 a year
Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
If you are relying on your education to meet qualification requirements:
Knowledge of multiple systems and current computer technology regarding imaging applications, PC fax applications and numerous applications;
Knowledge of process and procedures to be carried out and to provide information to non-VA providers, telephone triage and different services;
Knowledge of financial accounting system, to review and look up claims for various medical expenses;
Ability to multi-task, prioritize and manage time effectively;
Patient Account Representative (Customer Service)
By Grady Health System At , Atlanta, 30303, Ga

Three (3) or more year’s job related experience in a hospital or clinic environment patient finance is required.

Associate's Degree or two years college level coursework is required.

Are you looking for a job that will make a difference in people's lives? Join our team as a Patient Customer Service Representative and help us provide exceptional service to our patients!

Overview Patient Customer Service is a job that involves providing customer service to patients in a healthcare setting. This may include answering questions, providing information, and helping patients with their needs. Detailed Job Description Patient Customer Service Representatives are responsible for providing excellent customer service to patients in a healthcare setting. This may include answering questions, providing information, scheduling appointments, and helping patients with their needs. They must be able to work with a variety of people, including patients, healthcare providers, and other staff members. They must be able to maintain a professional and friendly demeanor at all times. Job Skills Required
• Excellent customer service skills
• Ability to work with a variety of people
• Ability to maintain a professional and friendly demeanor
• Excellent communication skills
• Ability to multitask
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a healthcare setting
Job Responsibilities
• Answer patient questions and provide information
• Schedule appointments
• Assist patients with their needs
• Maintain a professional and friendly demeanor
• Follow healthcare regulations and policies
• Maintain patient confidentiality