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Patient Customer Service Jobs in Arkansas

Remote Patient Advocate - Healthcare Customer Service
By CareCentrix At United States
Must have knowledge of basic spreadsheet, word processing, and data entry skills.
Must have strong organizational skills and be able to effectively manage and prioritize tasks.
High School Diploma or the equivalent plus a minimum of one year medical terminology or medical services experience required.
Must be proficient and comfortable in a computer based environment. Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Remote - Patient Advocate, Healthcare Customer Service
By CareCentrix At United States
Strong organizational skills and able to effectively manage and prioritize tasks.
Minimum of one year medical terminology, healthcare or medical services experience required.
Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Responsible for servicing patients making incoming calls with questions and/or returning messages for their Nurse Coach.

Are you looking for a job that will make a difference in people's lives? Join our team as a Patient Customer Service Representative and help us provide exceptional service to our patients!

Overview Patient Customer Service is a job that involves providing customer service to patients in a healthcare setting. This may include answering questions, providing information, and helping patients with their needs. Detailed Job Description Patient Customer Service Representatives are responsible for providing excellent customer service to patients in a healthcare setting. This may include answering questions, providing information, scheduling appointments, and helping patients with their needs. They must be able to work with a variety of people, including patients, healthcare providers, and other staff members. They must be able to maintain a professional and friendly demeanor at all times. Job Skills Required
• Excellent customer service skills
• Ability to work with a variety of people
• Ability to maintain a professional and friendly demeanor
• Excellent communication skills
• Ability to multitask
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of medical terminology
• Knowledge of healthcare regulations and policies
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a healthcare setting
Job Responsibilities
• Answer patient questions and provide information
• Schedule appointments
• Assist patients with their needs
• Maintain a professional and friendly demeanor
• Follow healthcare regulations and policies
• Maintain patient confidentiality