Register
Recruit Create CV

Onsite Technical Support Jobs in Iowa

Technical Support Enigneer Jobs
By Serrala At , Remote
Experience in document capture and/or content management systems such Brainware, Kofax, or Captiva
Escalate to the appropriate management level when SLA thresholds are violated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Update, maintain, and administer the Support Center Knowledge Base
Manage the entire service request process ensuring adherence to SLA
Manage support communications for/to all third-party vendors for their solutions to ensure prompt customer technical support to the customer
Technical Support Jobs
By Green Geeks At , Remote
At least 2-3 years of experience with cPanel/WHM & the web hosting industry
Have experience with common web hosting environment; CloudLinux, cPanel/WHM, Softaclous, WHMCS, Kayako help desk
Have an understanding of different hosting products such as Shared, Reseller, and VPS
Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
Have a reliable high-speed internet connection
Comfortable speaking with customers via telephone, ticket and live chat
Wireless Testing Technical Support (Spring/Summer)
By Underwriters Laboratories Inc. At , Fremont, 94538, Ca $20 an hour
Developing a working knowledge of the job, methods, instrumentation and systems.
Evaluating test performance and sample operation to properly evaluate test results.
Recording and explaining test results and complete test report for Engineering staff.
Examining customer samples and learning to operate basic tests for each case.
Following defined test plans and datasheets.
Communicating with customers during setup and operation to ensure proper evaluation.

Are you looking for an exciting and challenging job in technical support? Join our team and help our customers solve their technical problems! We offer onsite technical support, competitive pay, and a great work environment. Come join us and make a difference!

Overview of Onsite Technical Support Onsite Technical Support is a job that involves providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Onsite Technical Support Onsite Technical Support is responsible for providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. The Onsite Technical Support role may also involve providing training and support to customers, as well as providing technical support to other departments. Job Skills Required for Onsite Technical Support
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to set up and configure systems
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Ability to provide technical advice and support
• Ability to provide training and support to customers
• Ability to provide technical support to other departments
Job Qualifications for Onsite Technical Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
Job Knowledge for Onsite Technical Support
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer security principles
Job Experience for Onsite Technical Support
• At least two years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience setting up and configuring systems
• Experience providing technical advice and support
• Experience providing training and support to customers
• Experience providing technical support to other departments
Job Responsibilities for Onsite Technical Support
• Troubleshoot hardware and software issues
• Set up and configure systems
• Provide technical advice and support