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Onsite Technical Support Jobs in Texas

Remote/Onsite It Support Specialist
By Miles IT At , Austin $35,000 - $75,000 a year
At least 1 year of experience working in an IT role
Excellent communication skills and professionalism
Certifications such as A+, CCNA, etc.
Experience providing IT Support for businessesBOUT THE IT SUPPORT TEAM
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
Experience providing IT Support for businesses
Lead Technical Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Tier 3 Support Technician(Onsite)
By Prudent Technologies and Consulting, Inc. At Houston, TX, United States
Utilize knowledge bases and other resources to find solutions and workarounds.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Handle more advanced technical issues that cannot be resolved at the tier 1 level.
Investigate and troubleshoot complex technical problems reported by customers.
Collaborate with Tier 3 and Tier 4 technicians to resolve escalated issues.
Install, configure, and maintain software and hardware components.
Document Support Specialist Onsite San Antonio, Tx
By Citi At , San Antonio, Tx $40,560 - $50,090 a year
Intermediate computer, math and data entry skills
Ensure all functions are performed accurately, timely and in compliance with audit and procedural requirements
Excellent organizational skills with a focus on details
Demonstrates analytical and problem solving skills
Review documents for completion and accuracy
Update multiple systems with information

Are you looking for an exciting and challenging job in technical support? Join our team and help our customers solve their technical problems! We offer onsite technical support, competitive pay, and a great work environment. Come join us and make a difference!

Overview of Onsite Technical Support Onsite Technical Support is a job that involves providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Onsite Technical Support Onsite Technical Support is responsible for providing technical assistance to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing technical advice and support. The Onsite Technical Support role requires excellent customer service skills, as well as a strong technical background. The Onsite Technical Support role may also involve providing training and support to customers, as well as providing technical support to other departments. Job Skills Required for Onsite Technical Support
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to set up and configure systems
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Ability to provide technical advice and support
• Ability to provide training and support to customers
• Ability to provide technical support to other departments
Job Qualifications for Onsite Technical Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
Job Knowledge for Onsite Technical Support
• Knowledge of computer networks and systems
• Knowledge of operating systems and software
• Knowledge of computer hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of computer security principles
Job Experience for Onsite Technical Support
• At least two years of experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience setting up and configuring systems
• Experience providing technical advice and support
• Experience providing training and support to customers
• Experience providing technical support to other departments
Job Responsibilities for Onsite Technical Support
• Troubleshoot hardware and software issues
• Set up and configure systems
• Provide technical advice and support