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Member Service Manager Jobs

Member Service Hybrid Agent (Chamblee - Brookhaven)
By Delta Community Credit Union At , Brookhaven
Must have strong organizational and time management skills.
Serve as a Notary Public, as directed by management.
Provide dual control coverage to management in the completion of daily, weekly, monthly, and quarterly tasks.
Assist management with daily opening and closing operational duties.
Cover concierge desk duties, as assigned by management.
Scan checks and negotiable instruments for processing and negotiation, as assigned by management.
Heartcorps Service Member Jobs
By American Heart Association At West Virginia, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities
Virtual Member Service Specialist
By HORIZON CREDIT UNION At , Boise, 83702, Id $18.14 - $26.31 an hour
Guides members through the virtual member service experience and promotes the benefits of new technology.
Resourceful problem solver and able to perform service recovery skills as needed.
Attention to detail along with strong written, oral communication and organizational skills.
Technology proficient – will demonstrate strong core technology skills, coupled with the ability to quickly learn and effectively use new technology.
BENEFITS, PERKS AND OTHER GOOD STUFF
Performs operational teller activities at the supervisory level.
Heartcorps Service Member Jobs
By American Heart Association At Menard, TX, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities
Heartcorps Service Member Jobs
By American Heart Association At Lubbock, TX, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities
Heartcorps Service Member Jobs
By American Heart Association At Boone, NC, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities
Heartcorps Service Member Jobs
By American Heart Association At Benson, AZ, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities
Heartcorps Service Member Jobs
By American Heart Association At New Hampton, IA, United States
Help identify and collaborate with local resources and organizations to support healthy living and skill building within the community.
Cultivate and manage volunteer clubs in local schools or community organizations.
Strong written and oral communication skills.
Experience or coursework in public health, health communications, health promotion, or health sciences preferred.
An educational award of $6895.00 (pre-tax) upon successful completion of service.
Gain valuable professional public health experience while advancing more equitable health outcomes for rural communities
Amazing Member Service Jobs
By Planet Fitness At San Francisco, CA, United States
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
Exhibit strong communication skills and have an ability to listen and empathize.
Resolve member concerns and escalate to a Manager as needed.
6-12 months of experience in a customer service environment is preferred
Pride yourself on your work while being punctual, reliable, and dependable.
Exhibit a positive and upbeat attitude.
Member Service Jobs
By Koepp, Morissette and Bins At United States
Providing information on membership fees, policies, processes, benefits, products, and services.
Excellent communication skills, both written and verbal.
Good listening and interpersonal skills.
Answering phone calls and written questions, concerns, and complaints regarding membership.
Actively listening to members and identifying their needs.
Recommending and cross-selling products and services to members and potential members.
Member Service Jobs
By Planet Fitness At Manteca, CA, United States
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Punctuality and reliability is a must.
Ability to work third shift is a must.
Honesty and exceptional work ethic.
Member Service Associate Jobs
By Broadview Federal Credit Union At Karner, NY, United States
Promote awareness and education of self-service resources, including all digital channel offerings.
Achievement of goals and objectives provided by management.
Accurately process financial service transactions while maintaining a cash drawer.
Act as a first line of defense in detecting and reporting fraud or irregular activities.
Respond to general member inquiries related to general information, products/services, lending, etc.
Problem-solve and resolve member issues in a timely manner.
Veterans & Transitioning Service Member Jobs
By JSL Technologies Incorporated At , Remote
We are seeking individuals with experience in the following areas:
Benefits for eligible employees include:
CA: Port Hueneme, Point Mugu, Oxnard, Norco, San Diego, Seal Beach
NM: White Sands Missile Range
VA: Norfolk, Virginia Beach, Wallops Island, Suffolk
Company Sponsored Short Term Disability, Long Term Disability, Life AD&D, Employee Assistance Program, Worldwide Travel Assistance
Member Service Specialist I
By Partners Federal Credit Union At , Lake Buena Vista, Fl $16.50 - $18.00 an hour
Demonstrated verbal and written communication skills; including telephone etiquette skills
Demonstrated problem solving and decision making skills
Demonstrated ability to manage conflict resolution
Demonstrated knowledge of mobile and online banking systems and features
Financial services or banking or credit union experience preferred
Handle inbound telephone calls and provide world class member service:
Senior Manager, Credit Card Member Service Delivery
By SoFi At Cottonwood Heights, UT, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.
Senior Manager, Credit Card Member Service Delivery
By SoFi At Charlotte, NC, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.
Senior Manager, Credit Card Member Service Delivery
By SoFi At Jacksonville, FL, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.
Senior Manager, Credit Card Member Service Delivery
By SoFi At Claymont, DE, United States
5+ years of experience in credit card operations, project management, or related field.
Excellent project management skills, including the ability to develop and maintain project plans, status reports, and timelines.
Experience with budget management and unit cost economics
Knowledge of workforce management and capacity planning
Excellent time and project management skills with an ability to work collaboratively in a fast-paced environment
Strong knowledge of credit card processing systems, regulatory requirements, and industry best practices.
Manager, Member Service Guide
By Devoted Health At , Remote
Make recommendations and/or take corrective action to manage team performance as appropriate
Have a solid understanding of our service offerings so you’re able to investigate and resolve member questions
Developing, reviewing, revising, and monitoring policies and procedures to ensure that all work meets all regulatory requirements and standards
Expertise and confidence in Medicare Advantage and regulatory requirements
Strong leadership experience in a metrics driven environment, contact center metrics
Lead a high performing team of Supervisors and Guides who provide support to our Members
Member Service Associate Jobs
By Redwood Credit Union At Rohnert Park, CA, United States
Provide exceptional member service to all Members, volunteers, internal employees, and service providers
Establish basic products and services for Members
Provide information to Members’ questions or directs them to the appropriate person or department for assistance
Safeguard Member information and ensure confidentiality by following established policy and procedures
Complete Members’ transactions accurately and efficiently using established policies and procedures
Balance cash, checks, and maintain proper documentation

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for a Member Service Manager to join our team and provide exceptional service to our members. You will be responsible for managing the day-to-day operations of the Member Service team, developing and implementing customer service policies and procedures, and ensuring customer satisfaction. If you have a passion for customer service and a desire to make a difference, this is the job for you!

Overview:

Member Service Managers are responsible for providing excellent customer service to members of an organization. They are responsible for managing the day-to-day operations of the organization’s membership services, including customer service, sales, and marketing. They must ensure that all members receive the highest level of service and satisfaction.

Detailed Job Description:

Member Service Managers are responsible for overseeing the day-to-day operations of the organization’s membership services. This includes managing customer service, sales, and marketing. They must ensure that all members receive the highest level of service and satisfaction. They must also be able to develop and implement strategies to increase membership and customer satisfaction.

What is Member Service Manager Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of customer service software and databases
• Knowledge of sales and marketing strategies

What is Member Service Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• At least 3 years of experience in customer service or a related field
• Knowledge of customer service software and databases
• Knowledge of sales and marketing strategies

What is Member Service Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles and practices
• Knowledge of customer service software and databases
• Knowledge of customer service metrics and analytics

What is Member Service Manager Job Experience?

• At least 3 years of experience in customer service or a related field
• Experience in developing and implementing customer service strategies
• Experience in developing and implementing sales and marketing strategies

What is Member Service Manager Job Responsibilities?

• Manage the day-to-day operations of the organization’s membership services
• Ensure that all members receive the highest level of service and satisfaction
• Develop and implement strategies to increase membership and customer satisfaction
• Monitor customer service metrics and analytics
• Respond to customer inquiries and complaints
• Develop and implement customer service policies and procedures
• Train and manage customer service staff