Learning Experience Leader Jobs

Collaborate with senior management to define strategic goals, objectives, and performance metrics.

Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent work experience).

Own the Customer Service and Customer Experience as key product/service differentiators for clients and marketing/reputation

Lead and manage a best in class “customer journey” from hardware & software Deployment to Technical Support and Customer Service

Drive efficient, cost effective, multi-channel service delivery and manage to service budget

Develop, optimize and execute service requirements, processes and procedures

Manage project timelines and product roadmaps, collaborating with a VA for efficiency.

Familiarize yourself with current software offerings and upcoming features.

Offer insights on enhancing games and features for users.

1099 Project Based to start, with potential to turn into a full-time role

Hourly Rate: $20-$25/hr - as company continues to grow and thrive this will be re-evaluated

Oversee teacher outreach, consultations and engagements.

Experience building and optimizing a variety of programs; knowledge of current learning technologies

Prior experience working in a high-growth environment that requires significant interaction with employees at all levels

Champions changes and offer compelling ideas to advance the business

Engaging, driven and action oriented

Ability to work collaboratively; self-motivated

A strong business mindset, demonstrating confidentiality while fostering an inclusive environment that embraces transparency

High level of emotional intelligence, interpersonal skills and openness to receiving feedback from peers and Delta leaders

Experience facilitating to senior-level leaders

Experience successfully utilizing technology to deliver or facilitate training in a classroom environment

Knowledge and understanding of adult learning principles

Ability to lead, train, and provide feedback to staff and corresponding managers

Strong classroom presence and facilitation skills with a dynamic presentation style

10+ years of digital product management experience

2+ years of experience in brokerage, wealth management preferred

10+ years of experience in a technology execution or leadership role

Develop digital product experience strategy based on a vision of developing intuitive, smart and frictionless experiences for assigned wealth segment products.

Manages all aspects of the product's digital life cycle, customer/user needs, personas, prioritization, and product goals.

Develop and maintain key metrics around the affluent segment, user experience, adoption, availability, and development

Strong organization and time management skills

A mission to advance the knowledge of HR professionals and the impact on the workforce

BS in instructional design, learning design, education, or learning related field (MS preferred)

1-3 years of asset and learning product-related experience, preferably in a digital environment.

Experience Participating in the quality review of course and asset designs.

Working knowledge of assessment and evaluation to measure the effectiveness of the instructional materials and making revisions as necessary.

Practical experience with learning management systems and authoring tools

Bachelor's degree in Education, Organizational Development, Business, or Related field. Relevant experience may be substituted, year for year, for academic achievement.

Demonstrated training project management expertise, managing complex training efforts with shifting timelines and involvement of various stakeholders

Overseeing learning function with direct leadership support and responsibilities

Minimum Five (5) years’ experience in developing and leading adult training programs including measuring effectiveness

Expert knowledge of adult learning theory, methodologies, and processes

Strong project/product management skills, with experience working in Agile environments (scrum/Kanban), Jira/Jira Align preferred

10+ years of experience in building cohesive digital products and journeys

Skilled at influencing and motivating colleagues without formal authority

Effective verbal and written communication skills, strong presenter

Are committed to developing a balance of technology and non-technology skills to keep our technology stack up to date and scalable

The Expertise Skills You Bring

Strong project/product management skills, with experience working in Agile environments (scrum/Kanban), Jira/Jira Align preferred

10+ years of experience in building cohesive digital products and journeys

Skilled at influencing and motivating colleagues without formal authority

Effective verbal and written communication skills, strong presenter

Are committed to developing a balance of technology and non-technology skills to keep our technology stack up to date and scalable

The Expertise Skills You Bring

Education and experience in learning development, adult learning theory.

Demonstrated ability to operate independently and interact frequently with senior management to help set strategic guidance.

Drive continuous thought leadership and innovation in learning experiences and processes.

Prepare and support partners in delivery of exceptional learning experiences.

Analyze data, both qualitative and quantitative, to identify problems, gaps, and solutions in learning experiences.

Experience managing complex programs in a matrixed, cross functional environment.

Bachelor's degree (or the equivalent of education) with extensive experience and training that provides the required knowledge, skills and abilities.

Experience in various aspects of learning and development lifecycle

Knowledge of Design Thinking/UX practices

Knowledge of external learning technology

Perspective on the needs of our learner population gained through direct experience engaging with Mars Associates.

Demonstrated Experience driving culture change.

(L4) Learning Management System - Intellum Exceed LMS

Meet with Subject Matter Experts to conduct Front End Analysis/Task Analyses and document content-specific knowledge to support training development

Supports facilitation of answer validation sessions for fully defensible and aligned assessments as directed by the Training Program Manager

3+ years of experience designing, developing and delivering learning using multiple media.

Some experience using e-learning tools (i.e. Articulate, Captivate) to create training content

Experience with documentation, technical writing, and narrative scripting.

Bachelor’s degree in Education, Healthcare, Science, Business Management, or related field or an equivalent combination of education and experience required

Minimum of two (2) years of experience in the following fields: Coordination, Logistics, Strategy or Project Management required

Deliver training materials to service areas to assist with understanding course offerings and prerequisites for courses.

Coordinates with OCHIN, site leaders, managers, and directors to complete implementation and training tasks.

Assesses site interests and abilities and develops realistic goals during implementation.

Maintains and manages the schedule of learning sessions.

Participates in regular management meetings with the Bid, Sales, Marketing, and Operations teams to ensure that all aspects business are aligned

Develop and implement sales strategies that align with overall Learning Experience goals

Manage and monitor key sales metrics that pertain to opportunity identification, advancement and growth

May develop and manage relationships with key customers

Minimum 7 years of sales experience and experience leading global sales teams

Excellent verbal and written skills across multiple levels of an organization and with numerous roles

Ability to operate independently and interact frequently with senior management to help set strategic guidance

Driving continuous thought leadership and innovation in learning experiences and processes

Preparing and supporting partners in delivery of exceptional learning experiences

Analyzing data, both qualitative and quantitative, to identify problems, gaps, and solutions in learning experiences

Bachelors or equivalent experience working within learning development and adult learning theory

Experience managing complex programs in a matrixed cross functional environment

Ability to operate independently and interact frequently with senior management to help set strategic guidance

Driving continuous thought leadership and innovation in learning experiences and processes

Preparing and supporting partners in delivery of exceptional learning experiences

Analyzing data, both qualitative and quantitative, to identify problems, gaps, and solutions in learning experiences

Bachelors or equivalent experience working within learning development and adult learning theory

Experience managing complex programs in a matrixed cross functional environment

Ability to operate independently and interact frequently with senior management to help set strategic guidance

Driving continuous thought leadership and innovation in learning experiences and processes

Preparing and supporting partners in delivery of exceptional learning experiences

Analyzing data, both qualitative and quantitative, to identify problems, gaps, and solutions in learning experiences

Bachelors or equivalent experience working within learning development and adult learning theory

Experience managing complex programs in a matrixed cross functional environment

Demonstrate strong project management skills and ability to lead, design, and develop large-scale projects with tight deadlines and communicate project updates.

Apply knowledge and skills in instructional design, development processes, tools, strategies, delivery, and evaluation methods to enable best-in-class sales and service.

Hybrid - office and remote

Experience applying behavioral, performance, and learning best practices and theories.

Professional certification in learning, organizational development, human resources, or leadership development.

Deep understanding of current and emerging instructional design principles and learner-centered design methodologies with a demonstrated application through innovative learning experiences.

Minimum of 2 years of experience in administering learning management systems and related technologies.

Strong project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Administrate and maintain the learning management system (LMS) and other online learning platforms used by our organization.

Manage the full ecosystem of learning platforms ensuring integration and optimal end-user experience across all platforms.

Create and manage user accounts, groups, and permissions in the LMS.

Collaborate with the instructional design team to ensure effective learning experiences in the LMS and other online learning platforms.

While not a hard requirement, experience with crypto based products is a plus

Participate in educational content brainstorming, writing and execution

Assist with the coordination of education projects

Strong computer skills (Confluence, Word, Excel and PowerPoint required)

Understanding of and experience with crypto based products

Sound analytical and critical thinking skills