Junior It Support Jobs

2 years of professional IT experience

Willing to sit for a federal background check to be processed for a public trust clearance

* Install, configure, and troubleshoot common Network Protocols, including, but not limited to, TCP/IP and wireless protocols.

* Install, troubleshoot, and perform repairs, if appropriate, for microcomputers, terminals, mobile devices, peripherals, and software.

* Monitor, troubleshoot, and resolve all operational and software problems associated with network and stand-alone printers.

You will establish and maintain automated project and related activity information management and retrieval services

Experience with Information Technology (either prior work experience or education)

High-School graduate with Strong Educational background (GPA 3.5 or Above)

Verified work experience and professional references

Strong written and verbal communications skills

You will assemble, edit and prepare multi-media technical papers for publication and/or promulgation by electronic means

You will establish and maintain automated project and related activity information management and retrieval services.

Experience with Information Technology (either prior work experience or education)

High-School graduate with Strong Educational background (GPA 3.5 or Above).

Verified work experience and professional references

Strong written and verbal communications skills

What Your Day-To-Day Looks Like (Position Responsibilities):

Monitor data storage and recommend best practices for storage management.

Demonstrated track record of experience and knowledge of commonly used software, hardware and applications.

Must be able to build good working relationships and communication with a variety of positions including management, employees and vendors.

Analytical and problem-solving skills to troubleshoot and diagnose issues.

Strong oral communication skills to gather information from employees and explain complex technical concepts in simple, user-friendly terms.

Strong work ethic; able to manage and organize competing priorities simultaneously and follow-through to completion.

6+ months of experience in an IT Support role

3 different medical health insurance plans, dental, and vision insurance

Voluntary and Long-term disability insurance

Paid Time Off, 401k, and Holiday Pay*

Weekly direct deposit or pay card deposit

Tier 1 IT Support Technician

Collaborate with other IT team members to resolve complex issues and share knowledge.

At least six months of experience in a similar role.

Knowledge of Windows and MacOS operating systems.

Experience in supporting end-user applications.

Experience with Active Directory, Office 365, and Google Workspace.

Excellent problem-solving and communication skills.

Collaborate with other IT team members to resolve complex issues and share knowledge.

At least six months of experience in a similar role.

Knowledge of Windows and MacOS operating systems.

Experience in supporting end-user applications.

Experience with Active Directory, Office 365, and Google Workspace.

Excellent problem-solving and communication skills.

Facilitate user access through AzureAD and Office 365 portals and perform software license management.

Populate and maintain the knowledge base of known issues and solutions as well as common learnings.

Ensure tickets are escalated when necessary to the appropriate teams.

Provide ongoing maintenance, support and enhancements for existing products.

Deploy new & rebuild existing computers and configure hardware, peripherals, services, settings, storage, etc. in accordance with Volpara standards.

Maintain all operational documentation in accordance with Volpara processes and best practice.

Assists Deputy Project Manager on testing of equipment and providing information to field engineers.

HP Computer Repair Certifications Preferred.

Associate degree in electronics or equivalent certificate from a technical or trade school, or other equivalent training and work experience.

Minimum of five years of computer or peripheral maintenance experience.

Comp TIA A+ or equivalent Certification.

HP computer repair certifications desired.

3+ years of experience developing production software leveraging modern languages (including: Java, Python, Go, NodeJS, etc.)

1+ years of experience developing containerized services deployed in production on orchestration platforms such as Kubernetes, Atlassian

1+ years of experience using Jira and Confluence

3+ years of experience with agile and lean software development philosophies.

1+ years of experience working with relational and/or non-relational databases e.g. PostgreSQL, MySQL, MongoDB, Elasticsearch etc.

2+ years of demonstrated experience with modern version control systems such as Git, Subversion, Mercurial, etc.

One year experience with computer processing

One year experience with PC-based technologies and Microsoft operating systems

Associate Degree in Data Processing or equivalent

"Strong Problem solving and analytial skills

System Admin experience working in Linux Environment (reducing file sizes,running sudo commands,etc)

Experience with Analytical tools using visual and correlation analysis is a plus

Contributing to a culture of continous improvement and operational excellence

Level 2/3 support for IT Operations"

Experience with document management systems (i.e., NetDocs);

Experience providing support to end users in a professional environment;

Exceptional customer service and interpersonal skills;

Excellent written and oral communication skills;

Strong analytical, evaluative, and problem-solving skills with keen attention to detail;

Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets, and smartphones;

Develop processes governing the operation and management of data communications programs and systems

AA degree in computer science or HS diploma with professional certifications

Three (3) years of related experience with one (1) years being in a similar position

Security +, Network + or other associated certifications

Provide technical assistance for Department-wide telecommunications systems activities

Evaluate specifications for data communication equipment systems and/or networks

A high school diploma is required, and compensation will be based upon education, certifications and experience.

Must be a U.S. Citizen

Ability to obtain a TS/SCI with Full Scope Polygraph (will take Counterintelligence Scope Polygraphy) is preferred

Must be able to be in a stationary position more than 50% of the time

Must be able to communicate, converse, and exchange information with peers and senior personnel

Constantly operates a computer and other IT equipment and tools.

1+ year of helpdesk or tech bar experience

Experience with running cable and racking and stacking servers

Previous experience in a customer facing position.

70% Tier 1 hardware based support tickets

30% Tier 1 software based support tickets

CCNA level knowledge and/or experience

Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered

Have ~1 year of experience as IT support

Support local and remote end users

Have knowledge of AWS, scripting/coding is plus

Support computer and network devices installation, setup, and troubleshooting

CCNA level knowledge and/or experience

Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered

Have :1 year of experience as IT support

Support local and remote end users

Have knowledge of AWS, scripting/coding is plus

Support computer and network devices installation, setup, and troubleshooting

OS patch installation and management

Familiarity with IT security principles, vulnerabilities and defenses

Experience working with R&D engineering teams is preferred

Education: High School Diploma minimum

2-5 years’ experience in desktop support role in a medium sized organization administering multiple desktop and laptop hardware

Start and end time 8:00 AM to 5:00 PM or flexible as agreed with Manager