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Hotel Front Desk Guest service Jobs

Guest Service Desk Clerk
By Festival Foods At Chippewa Falls, WI, United States

JOB REQUIREMENTS: ESSENTIAL DUTIES AND RESPONSIBILITIES Takes ownership in order to take care of guest needs directly either by face-to-face, electronically, or telephone and responding to guest ...

Front Desk Overnight Guest Service Agent
By Lakes Inn at Dunvilla At Pelican Rapids, MN, United States

A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include ...

Guest Service Representative /Front Desk Clerk
By Northwest X Southern Hospitality At Anchorage, AK, United States
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Guest Service Representative/Front Desk Clerk!
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Hotel Guest Service Agent
By CUSA, LLC At Jeff, MO, United States
Good time management and organizational skills.
Coordinating with housekeeping and staff management.
1+ years of customer service experience.
Patience and good listening skills.
Greeting guests upon arrival and making them feel welcomed.
Providing front desk services to guests.
Guest Service Desk Clerk
By Festival Foods At Eau Claire, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Job Title Guest Services Clerk
Reports To Guest Services Manager
Hotel - Guest Service Associate - Front Desk - Quality Inn & Rodeway Inn Needles
By Greens At , Needles, 92363 $15.50 - $16.00 an hour
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Hotel Guest Service Supervisor - Front Desk Lead
By Brandt Hospitality Group At Thornton, CO, United States
Strong customer service skills and the ability to manage difficult guest and team member situations.
Strong oral and written communication skills. Knowledge of Opera, Microsoft Office, Word and Excel a plus.
Takes on projects as assigned by the Front Office Manager and completes them by due date.
Provides input to the Front Office Manager on staff meeting topics; assists with leading the meetings.
Performs functions of the Front Office Manager in their absence.
Previous guest service experience required.
Guest Service Representative Front Desk Agent
By Marriott International, Inc At , New York, 10001 $29.49 - $39.32 an hour
We’ll support you in and out of the workplace by offering:
Job description subject to property modifications & job duties
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Hotel - Guest Service Associate - Front Desk - Hampton Inn & Suites Lancaster
By Greens At , Lancaster, 93536, Ca $16 - $17 an hour
Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
Multi-task, detail-oriented, and remain service-centric.
Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
Assist with guest issues with professionalism in maintaining a hospitable attitude.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Guest Services Representative - Front Desk
By SSM Health At , Midwest City, 73110, Ok
Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns.
Receives guest suggestions and complaints and escalates through proper channels.
Identifies and report issues of safety and maintenance.
Assists in improving patient satisfaction. Anticipates family needs and resolves issues before they become major source of concern.
Performs other duties as assigned.
Hotel Guest Service Representative
By Acenda Integrated Health At Glassboro, NJ, United States
Medical, dental, and vision offered after qualification period
Competitive performance bonuses – potential for up to $650 monthly
Employee discounts at Marriott Hotels worldwide
Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
Vacation time accrued based on hours worked
Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
Guest Service Agent - Front Desk - Part Time
By Hyatt Regency Waikiki Beach Resort and Spa At , Honolulu, 96815, Hi $24.87 an hour
And many other great benefits!
Refined verbal and written communication skills
This role will be eligible for the following benefits, after meeting initial eligibility times:
Paid vacation, sick time, 9 holidays
Free and discounted hotel night stays world wide
Discounted room nights for family and Friends
Boutique Hotel Guest Service Representative
By Days Inn Inner Harbor At Baltimore, MD, United States
Perform other duties as requested by management
Greet guest and offer to assist with their needs
Previous customer service experience required
Knowledge of PMS systems preferred.
Register and assign guests to hotel rooms
Establish method of payment and verify credit
Front Desk Customer Service
By Vitalant At Albuquerque, NM, United States
Great customer service and interpersonal skills
Medical, dental, and vision insurance
401K retirement savings plans + 5% company match
Tuition assistance up to 5K per year
Free basic life and AD&D insurance
Paid time off (up to 17 days per year)
Guest Assistant, Film Desk
By The Museum of Modern Art At New York, NY, United States
Exceptional customer service skills, customer service experience, and passion for the visual arts.
Previous museum experience and foreign language skills strongly preferred.
Proactively and warmly welcomes guests, responds to questions, and offers guidance.
Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns.
Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes.
Processes credit cards and coupons, rings up cash, and issues change.
Customer Service - Front Desk
By Barkaritaville Pet Resort At Corpus Christi, TX, United States
Qualifications For a Customer Service Specialist
High school diploma or equivalent
Computer literacy with ability to use in-house software, e-mail, Word, and Excel spreadsheets
Ability to learn and remember information accurately
Ability to handle animals in a humane and gentle manner at all times
Passion for people and pets
Client Service - Front Desk - (Csc)
By Floyd's 99 Barbershop At Illinois, United States
Assist with Retail management: Stocking and organizing retail shelves and products.
Full health benefits for full-time employees
Accurately quote and manage client expectations of wait times
Communicate any unexpected changes that may impact the client's experience and suggest a solution.
Follow up with the client's expectations of their experience.
Excellent phone and in-person skills. Strong communication skills, verbally and written.
Guest Hotel Customer Service Specialist - Remote - Us
By Princess Cruises At Santa Clarita, CA, United States
Business Administration or Hospitality management experience preferred
Minimum 3-5 years of experience in customer service, hotel or analysis work
Proven track record in operational responsibilities
Experience with direct customer service in the travel industry or for high-value luxury brands
Tuition & Professional Certification Reimbursement
Please note that this position can be 100% fully remote, US only
Customer Service/ Front Desk
By FedEx Express At , Bend, 97703, Or
FedEx offers a fantastic benefit package! They include but are not limited to:
Benefits begin at 90 days for part-time positions
Medical, Dental and Vision insurance with a low monthly premium
PTO for personal, sick, vacation and 6 Federal Holidays
Tuition reimbursement up to $5,250 per year
401K with up to an 8% corporate match
Guest Services Associate - Front Desk
By Lark Hotels At New Braunfels, TX, United States

POSITION TITLE: GUEST EXPERIENCE ASSOCIATE

REPORTS TO: Front Office Manager & General Manager

Are you looking for a job that offers great customer service and a chance to make a difference in people's lives? Look no further! We are looking for a friendly and professional Hotel Front Desk Guest Service Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is as comfortable and enjoyable as possible. If you are passionate about providing excellent customer service and have a positive attitude, we want to hear from you!

Overview:

Hotel Front Desk Guest Service is a customer service role that involves greeting guests, checking them in and out of the hotel, and providing them with information about the hotel and its services. The job requires excellent customer service skills, as well as knowledge of hotel policies and procedures.

Detailed Job Description:

Hotel Front Desk Guest Service is responsible for providing excellent customer service to all guests of the hotel. This includes greeting guests upon arrival, checking them in and out of the hotel, answering any questions they may have, and providing them with information about the hotel and its services. The job also involves handling payments, making reservations, and ensuring that the hotel’s policies and procedures are followed.

What is Hotel Front Desk Guest service Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Ability to multitask
• Knowledge of computer systems and software
• Ability to work independently
• Ability to handle payments
• Ability to handle customer complaints

What is Hotel Front Desk Guest service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work independently

What is Hotel Front Desk Guest service Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Guest service Job Experience?

• Previous customer service experience
• Previous experience in a hotel front desk role

What is Hotel Front Desk Guest service Job Responsibilities?

• Greet guests upon arrival
• Check guests in and out of the hotel
• Answer any questions guests may have
• Provide guests with information about the hotel and its services
• Handle payments
• Make reservations
• Ensure that hotel policies and procedures are followed
• Handle customer complaints