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Hotel Front Desk Guest service Jobs in Wisconsin

Guest Service Desk Clerk
By Festival Foods At Chippewa Falls, WI, United States

JOB REQUIREMENTS: ESSENTIAL DUTIES AND RESPONSIBILITIES Takes ownership in order to take care of guest needs directly either by face-to-face, electronically, or telephone and responding to guest ...

Guest Service Desk Clerk
By Festival Foods At Eau Claire, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Job Title Guest Services Clerk
Reports To Guest Services Manager
Guest Service Desk Clerk
By Festival Foods At Baraboo, WI, United States
Responds to guest inquiries regarding offers, promotions, and events
Provides guests with exchanges, refunds, discounts, coupons, or other offers related to their retail store account activity
Knowledge of wide range of goods and services of Festival
Strong communication, interpersonal, and guest service skills
Job Title Guest Services Clerk
Reports To Guest Services Manager

Are you looking for a job that offers great customer service and a chance to make a difference in people's lives? Look no further! We are looking for a friendly and professional Hotel Front Desk Guest Service Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is as comfortable and enjoyable as possible. If you are passionate about providing excellent customer service and have a positive attitude, we want to hear from you!

Overview:

Hotel Front Desk Guest Service is a customer service role that involves greeting guests, checking them in and out of the hotel, and providing them with information about the hotel and its services. The job requires excellent customer service skills, as well as knowledge of hotel policies and procedures.

Detailed Job Description:

Hotel Front Desk Guest Service is responsible for providing excellent customer service to all guests of the hotel. This includes greeting guests upon arrival, checking them in and out of the hotel, answering any questions they may have, and providing them with information about the hotel and its services. The job also involves handling payments, making reservations, and ensuring that the hotel’s policies and procedures are followed.

What is Hotel Front Desk Guest service Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Ability to multitask
• Knowledge of computer systems and software
• Ability to work independently
• Ability to handle payments
• Ability to handle customer complaints

What is Hotel Front Desk Guest service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work independently

What is Hotel Front Desk Guest service Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Guest service Job Experience?

• Previous customer service experience
• Previous experience in a hotel front desk role

What is Hotel Front Desk Guest service Job Responsibilities?

• Greet guests upon arrival
• Check guests in and out of the hotel
• Answer any questions guests may have
• Provide guests with information about the hotel and its services
• Handle payments
• Make reservations
• Ensure that hotel policies and procedures are followed
• Handle customer complaints