Guest Services Associate - Front Desk

Guest Services Associate - Front Desk - Historical Hotel
Guest Experience Associates are responsible for the critical first impression our guests have of our properties. Guest Experience Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end in delivering a departure experience that makes a guest want to be a return customer. This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision.
Do you love to meet new people? Can you strike up a conversation with a stranger? Do you love helping others? Does creating meaningful memories make you smile? Then we want you!
This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision.
Weekends and nights are required. Open availability preferred. Scheduling based on business demands.

• DEPARTMENT: HOTEL
• POSITION TITLE: GUEST EXPERIENCE ASSOCIATE
• REPORTS TO: Front Office Manager & General Manager