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Hotel Front Desk Guest service Jobs in Minnesota

Front Desk Overnight Guest Service Agent
By Lakes Inn at Dunvilla At Pelican Rapids, MN, United States

A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include ...

Supervisor At Front Desk - Guest Services Embassy Suites Minneapolis North
By OCI Hospitality At Brooklyn Center, MN, United States

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become ...

Supervisor At Front Desk/Guest Services Embassy Suites Minneapolis North
By OCI Hospitality At Minneapolis, MN, United States
Demonstrates a working knowledge of all services and facilities of the hotel and local area
Performs additional responsibilities as assigned by leadership
Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Performs all duties of a Guest Services Representative
Registers and processes guests upon arrival and departure
Front Desk Agent/Guest Service Representative
By Hyatt Regency O'Hare Chicago At , Chicago, Il $18.50 an hour
Refined verbal and written communication skills
A true desire to satisfy the needs of others in a fast paced environment
Takes pride in a job well done
Ability to stand for long periods of time
Open availability, including nights, weekends, holidays and possible overnights

Are you looking for a job that offers great customer service and a chance to make a difference in people's lives? Look no further! We are looking for a friendly and professional Hotel Front Desk Guest Service Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is as comfortable and enjoyable as possible. If you are passionate about providing excellent customer service and have a positive attitude, we want to hear from you!

Overview:

Hotel Front Desk Guest Service is a customer service role that involves greeting guests, checking them in and out of the hotel, and providing them with information about the hotel and its services. The job requires excellent customer service skills, as well as knowledge of hotel policies and procedures.

Detailed Job Description:

Hotel Front Desk Guest Service is responsible for providing excellent customer service to all guests of the hotel. This includes greeting guests upon arrival, checking them in and out of the hotel, answering any questions they may have, and providing them with information about the hotel and its services. The job also involves handling payments, making reservations, and ensuring that the hotel’s policies and procedures are followed.

What is Hotel Front Desk Guest service Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Ability to multitask
• Knowledge of computer systems and software
• Ability to work independently
• Ability to handle payments
• Ability to handle customer complaints

What is Hotel Front Desk Guest service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Ability to work independently

What is Hotel Front Desk Guest service Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Guest service Job Experience?

• Previous customer service experience
• Previous experience in a hotel front desk role

What is Hotel Front Desk Guest service Job Responsibilities?

• Greet guests upon arrival
• Check guests in and out of the hotel
• Answer any questions guests may have
• Provide guests with information about the hotel and its services
• Handle payments
• Make reservations
• Ensure that hotel policies and procedures are followed
• Handle customer complaints