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It Help Desk Associate Jobs in Union, Arkansas

It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
It Help Desk Analyst I
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Analyst Ii
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
Part-Time It Help Desk Specialist - Remote ($19.00 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
Additional $4.41 per hour towards Health and Wellness Benefits
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience with a ticketing system
Background investigation, credit check, eQIP suitability, and skills assessments required
It Help Desk Specialist (Full-Time / Remote)
By Converge Technology Solutions Corp. At United States
Make or suggest updates to the Knowledge within the Knowledge Management databases
Excellent organizational, time management and follow through skills
Knowledge Management and Training– 10% – 20%
Maintain appropriate level of skills to handle incidents and requests in line with established service levels.
Associate’s Degree or higher in Information Technology / Information Systems OR equivalent technical training / experience
Server or network administration experience and/or training
It Help Desk Technician
By Step Up For Students At United States
Good organization, time management, and prioritization.
Working knowledge of Microsoft Server 2016, 2019, and 2022.
Strong knowledge of Microsoft Windows desktop operating systems and Office 365 administration.
Knowledge of cloud platforms preferably Azure.
Experience with hardware repair, preferably Dell systems.
Good knowledge of Azure VDI environments.
It Help Desk (8220) Jobs
By IT Resources At United States
Previous Help Desk experience troubleshooting
Previous experience working in a Tech Support through a corporate phone system
Serve as the first point of contact for customers seeking technical assistance via the phone
Walk the customer through the problem-solving process
Record events and problems and their resolution in logs
Follow-up and update customer status and information
It-Help Desk Superviosr Jobs
By The Four Wheel Drive Association Queensland At United States
Determine management, production and quality requirements by asking questions and listening.
SPECIFIC JOB KNOWLEDGE, SKILL and ABILITY:
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Exceptional written and oral communication skills.
Know and understand the federal, state and local requirements which govern the company’s business.
Design and enforce Help Desk policies and procedures including training guidelines.
It Help Desk Tech (Remote)
By SHOSHIN TECHNOLOGIES, INC. At United States
Remote work and all the equipment you’ll need to be effective
Comprehensive benefits including health insurance, retirement, PTO, and your birthday off from work!
Use a ticketing system to manage client issues and accurate documentation
Microsoft stack experience preferred (O365, Exchange Online, SharePoint Online, Intune, Azure AD, Teams, as well as Windows Server)
Strong positive mentality, problem-solving, communication, and teamwork skills
Guaranteed salary 40-50K with opportunities for bonuses
It Help Desk (C-358)
By SMASH At United States
Business Skills Coach – Certifications
Tech savvy with working knowledge of office automation products, databases and remote control.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Proven experience as a help desk technician or other customer support role.
English Academy for Employees and Relative
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
It Help Desk Representative
By Testing Company Job Posting 407 At United States

Hybrid role 50% onsite Flexibility for working hours (any shift between 7am thru 7pm Monday-Friday) Job Description: As a member of the Specialty Service Desk, you will be responsible for ...

Help Desk/It Remote- Tx ($20.00 - $25.00 / Hour)
By Talentify.io At United States
Experience working with Windows Server, Azure Active Directory, ConnectWise Manage ticket management software, and video communication software such as Teams.
Respond to and resolve incidents and requests for assistance with computer systems and provide superior customer support experience for all users.
Experience supporting Apple, iPads, and iPhones.
Experience supporting the following hardware: desktops, laptops, thin clients, cellular phones, tablets, and related peripherals.
Experience supporting networking technologies, including LAN, Wi-Fi, and VPN.
One (1) year experience in a healthcare IT position.
It Help Desk Technician (On Site)
By Malarkey Roofing Products At Williamsport, OH, United States
Collaborates with the Managed Service Provider (MSP) under contract with Malarkey Roofing.
Utilizes helpdesk ticketing software to monitor IT helpdesk requests and responds quickly and effectively.
Monitors IT helpdesk requests and responds quickly and effectively.
Works with software and telecommunications vendors to resolve on-site provider issues.
Collaborates with IT Dept to resolve broader software and networking issues affecting the local area network and employees.
Assists the IT Department and Human Resources with onboarding new employees and employee separation tasks.
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Desk Associate to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and helping to maintain our IT systems. If you are passionate about technology and helping others, this is the job for you!

Overview The IT Help Desk Associate is responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer queries, diagnose problems, and provide solutions to technical issues. They may also install, modify, and repair computer hardware and software. Detailed Job Description The IT Help Desk Associate is responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer queries, diagnose problems, and provide solutions to technical issues. They may also install, modify, and repair computer hardware and software. They must be able to troubleshoot a variety of computer issues, including hardware, software, and network problems. They must be able to communicate effectively with customers and other IT personnel. Job Skill Requirements
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate effectively
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a help desk or customer service role
• A+ certification or other technical certifications
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a help desk or customer service role
• Experience troubleshooting technical issues
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical assistance and support
• Install, modify, and repair computer hardware and software
• Follow up with customers to ensure issue has been resolved
• Document technical issues and solutions in a database
• Maintain inventory of all equipment