It Help Desk Associate Jobs in Ohio
It Help Desk Technician (On Site)
By Malarkey Roofing Products
At Williamsport, OH, United States
It Help Desk - Remote
By Precision Staffing Services
At , Cincinnati
$16.50 an hour
Store Help Desk Associate
By Hot Topic Inc.
At , Industry
$20 - $22 an hour
It Help Desk Jobs
By INGELLICOM
At , Guaynabo, 00968, Pr
It Help Desk Technician
By Midwest Sterilization Corporation
At , Jackson, 63755, Mo
It Help Desk Technician
By City of Fairfield, CT
At , Fairfield, Ct
$65,833 - $91,604 a year
It Help Desk Analyst Iii
By Lake Shore Cryotronics Inc
At , Westerville, 43082, Oh
From $29.50 an hour
It - Network Operations Analyst, Career ( Help Desk - Incident Monitoring)
By Intelliswift Software, Inc.
At , Fairfield, Ca
$41.57 an hour
Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Desk Associate to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and helping to maintain our IT systems. If you are passionate about technology and helping others, this is the job for you!
Overview The IT Help Desk Associate is responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer queries, diagnose problems, and provide solutions to technical issues. They may also install, modify, and repair computer hardware and software. Detailed Job Description The IT Help Desk Associate is responsible for providing technical assistance and support related to computer systems, hardware, or software. They answer queries, diagnose problems, and provide solutions to technical issues. They may also install, modify, and repair computer hardware and software. They must be able to troubleshoot a variety of computer issues, including hardware, software, and network problems. They must be able to communicate effectively with customers and other IT personnel. Job Skill Requirements• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate effectively
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a help desk or customer service role
• A+ certification or other technical certifications
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a help desk or customer service role
• Experience troubleshooting technical issues
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical assistance and support
• Install, modify, and repair computer hardware and software
• Follow up with customers to ensure issue has been resolved
• Document technical issues and solutions in a database
• Maintain inventory of all equipment
- It Help Desk Associate in Ohio
- It Help Desk Associate in Pickaway
- It Help Desk Associate in Williamsport
- It Help Desk Associate in Clermont
- It Help Desk Associate in Cincinnati
- It Help Desk Associate in Sandusky
- It Help Desk Associate in Belmont
- It Help Desk Associate in Maynard
- It Help Desk Associate in Jackson
- It Help Desk Associate in Jackson
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