Ecommerce Operations Associate Jobs

Act as a liaison between the Category Merchandising, Production, Logistics, Merchandise Development and Project Management teams

Autonomously manage product data entry, integrity and accuracy

Create ad hoc reports based on business needs (i.e. management requests, inventory & sales reporting, etc.)

One to two years relevant experience in a product, merchandising, retail sales, or buying role.

Additional one year related experience in place of a degree

Analytical Skills and understanding of Merchandising KPIs.

Bachelor’s degree in a relevant field or equivalent practical experience in Business, Marketing, or a related discipline.

Skilled in utilizing Microsoft Office Suite tools (Excel, PowerPoint, Word); proficiency in VLOOKUPs and Pivot tables is mandatory.

What’s in our benefits packages:

Collaborate with various teams across the organization to investigate partner inquiries and challenges and provide recommendations for effective solutions.

Conduct thorough and ongoing analysis of partner operations to monitor performance, identify inefficiencies, and contribute to product and tool development enhancement.

Identify opportunities for enhancing partner operations and associated tools and systems.

1-2+ years in E-commerce management; Fashion start-up experience is a plus.

Strong knowledge of best practices in E-commerce site experience.

Excellent skills in Shopify and Google Analytics.

Reports into Director of Planning and DTC Manager.

Manage the full cycle setup process and launch of all seasonal product uploads and site refreshes on www.solidandstriped.com.

Manage all product tagging to ensure collection and filter organization on site

Manage sample inventory/allocation, kitting requests, and stock transfers to support online programs

Maintain updated promotional calendar with all offers and distribute to key stakeholders including Customer Service, Sales team and all vendors

Minimum of 2 years’ online marketing and e-commerce experience

Pro-active problem-solving abilities, team player

Strong communication, organizational and follow up skills with attention to detail

Ability to prioritize and manage multiple projects in a fast-paced environment

Strong relationship management, organizational, and project management skills

Bachelor’s Degree in Business Management or Engineering preferred

Manage all aspects of process adherence and identify, correct and/or escalate opportunities.

Ability to develop, manage and communicate daily and weekly plans to their department and or within peers

Demonstrated experience in identifying and improving processes and procedures

Strong communication and interpersonal skills

HUGO BOSS offers a comprehensive benefits package which includes:

1-3 years of eCommerce customer service or operations experience

Independent, self motivated, detail-oriented, reliable, organized, and excellent communication skills

Medical, Dental, Vision Benefits with Health Saving Account (HSA) option

Offers eligible employees the opportunity to become a co-owner and acquire shares in HUGO BOSS AG at special SHIP conditions.

Voluntary Benefits and Critical Illness

Help manage the campaign and promotional calendar in coordination with Merchandising, Marketing, Creative, and Tech teams to achieve different customer goals

3-5 years experience in digital merchandising or E-commerce roles (Food & Beverage or adjacent industry preferred)

Detail-oriented, ability to multitask; Ability to prioritize and manage multiple projects simultaneously in a fast-paced entrepreneurial environment

D2C and B2B experience a plus

Experience using CMS and site tools such as Dynamic Yield a plus

Excellent benefits including a 401K Match

Support Managers with project management knowledge

Must have excellent time management skills, strong sense of urgency, be able to multitask, and work autonomously

Please note duties, responsibilities and activities may change at any time with or without notice

1+ years of experience in eCommerce in the apparel industry

Excellent written & verbal communication skills & highly organized

Experience with Shopify a plus

 New product launch execution management.

 Excellent and precise data entry and typing skills.

 Passionate: We care deeply about our customer’s experience and our company’s performance.

 Knowledge-Driven: We strive to learn new things to better serve our customers and co-workers.

 Countless opportunities to grow and learn new skills.

 Benefits, including health, dental and vision insurance, and a matching 401k Retirement Plan

Strong understanding of the Amazon marketplace, including advertising tools, product listing optimization, and inventory management.

Manage and optimize product listings, ensuring accurate and compelling content, including product titles, descriptions, images, and other relevant information.

Manage customer service inquiries and feedback, ensuring a high level of customer satisfaction and maintaining a positive seller rating.

Collaborate with internal teams, including marketing, product development, and finance, to align Amazon strategy with overall business objectives.

Develop and maintain relationships with Amazon account managers and other key stakeholders to address any challenges and maximize growth opportunities.

3 years of experience managing and growing an e-commerce business on Amazon.com, including experience with FBA.

8+ years of professional experience focused in eCommerce Operations

Experience and expertise with Demandware and or Salesforce Commerce Cloud

Experience leading a team, eCommerce content strategy, and optimizing eCommerce performance

Demonstrated experience leading and developing teams within eCommerce operations

Great communication skills, positive attitude, and ability to work cross-functionally with technical and non-technical stakeholders

Sense of ownership complemented by strong organization and project management skills to meet deadlines

Campaign Management: Utilizing Spotlight’s proprietary technology to drive the ongoing optimization of the advertising campaigns and drive toward the client's KPIs

Strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients

Experience in digital sales or media, especially Amazon, on either the brand, retailer, or agency side, a big plus

Campaign Creation: Developing campaign strategy and launching advertising campaigns on behalf of a specified list of clients

Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for our clients

Strong project management and creative thinking skills.

Effective time management and organizational skills.

Proficient computer skills, including experience with Microsoft Office Suite, internet.

We offer competitive pay and excellent benefits.

Work with team members to develop and manage key process measures within each area of responsibility.

Manage resources to optimize equipment, facilities, employees, methods, and materials.

• Initiate, collaborate and or manage projects to enhance customer fulfillment experience

• Implement and manage best practice monitoring tools for errors and issues related to the payment flow

• Manage day-to-day operations and cases that arise related to payments and fraud

• Manage post-purchase payment flow ensuring that our customers have a pain-free returns or exchange process

• Create and manage dashboards to monitor and share KPIs

• Competitive compensation and benefits, and an active environment with passion for sports

Business ownership of fraud reduction opportunities

Returns optimization: rate reduction, re-sale, attach purchases

Leveraging omni-inventory/ ship from store

Create and drive the roadmap to deliver operational excellence and profitability for the ecommerce business, including of strategy, execution and maintenance.

Demonstrated ability to foster global, cross functional team working relationships and mature competencies within the team.

Demonstrated ability to work with senior level business leaders to identify solutions to drive the business forward with urgency.

Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.

Working closely with Order Management and Warehouse teams to ensure shipments are progressing smoothly

Partnering with Order Management and IT to identify and resolve issues (missing orders, missing shipments, cancelling orders, etc.)

Facilitate 3PL inventory transfers in collaboration with Supply Chain and Order Management for product launches and inventory replenishment

Forecast and manage DTC inventory, proactively recommending forecast adjustments as needed; track late shipment rate

Manage Amazon FBA/3PL consignment shipment process, including, but not limited to the following

Minimum of 5 years of relevant experience in supply chain, logistics, inventory management in a fulfillment setting.

Must be able to collaborate effectively with all levels of management and staff in a diverse, global environment.

Minimum of 2-3 years of experience working in eCommerce platforms: Amazon Seller Central, Shopify, and Walmart.

Experience working with and meeting SLAs for eCommerce marketplaces: Amazon, eBay, and Walmart

Must be able to effectively lead, prioritize, manage time and projects, and multi-task in a fast paced, growing company environment.

Self-manage PTO for vacation, sick and other time off needs

Any prior experience with ancillary functions is a plus: digital marketing (email/sms, influencer/affiliate management,

post-checkout: produce, customer, and order management;

transactional and marketing communications (email/sms); customer service; subscription management; rewards program management; etc.

Oversee smooth function of ecommerce operations and help ensure an excellent, end-to-end customer experience

order processing, fulfillment, and shipping;

organic social media, content creation,

3+ years of experience in one of the following areas: replenishment buying/procurement, merchandising, store management, operations, or brand management

eCommerce Business Operations Manager Desired Previous Experience/Education:

Proficient knowledge of financial statements and budgets, as well as experience building financial models

eCommerce Business Operations Manager Minimum Position Qualifications:

Manage smaller scale test-and-learn projects to develop learnings that can be applied to the entire enterprise

Any experience managing profit and loss statements

- 4+ years of experience in a digital project manager or ecommerce operations role

- Champion a mobile-first mentality; ensures browser types and breakpoints are considered in the entire site experience.

- Troubleshoot site performance and usability problems/concerns, manage resolutions, and provide regular status updates.

- Support implementing A/B testing to optimize user experiences.

The IDEAL Ecommerce Operations Manager will have:

- Experience managing a team