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Ecommerce Customer Care Representative Jobs in Arizona

Customer Care Representative Jobs
By Envoy America At Scottsdale, AZ, United States
Excellent multitasking skills to handle various tasks simultaneously
Strong interpersonal communication skills to build meaningful connections with clients
Fun and Friendly Work Environment: Experience a modern and welcoming workplace that values collaboration and positivity
Passion for creative problem-solving and a commitment to seeing tasks through to completion
Ability to work autonomously or collaboratively within a supportive team environment
Proficiency in utilizing computer systems and software to streamline operations
Customer Care Representative -Remote
By Vitalant At , Scottsdale, 85257, Az $18.67 - $19.06 an hour
Two years of customer service contact center experience required
Full time - Work from home opportunity
Medical, dental, and vision insurance
Free basic life and AD&D insurance
401K retirement savings with up to a 5% company match
Investigate, diagnose, and troubleshoot donor inquiries and issues
Customer Care Representative Jobs
By Jacuzzi Group At Phoenix, AZ, United States
Excellent time management skills with a proven ability to meet deadlines
Customer service and data entry experience
Strong analytical and problem-solving skills
Responsible for reviewing orders/projects to ensure proper product is included in contract
Providing feedback to Jacuzzi Sales Representative of any missing or incorrect measurements or pricing issues.
Welcome call with new clients to review products ordered and assign an installation date

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction