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Ecommerce Customer Care Representative Jobs in Georgia

Remote Customer Care Representative
By Jobot At Atlanta, GA, United States
Proven experience being able to perform computer skills and strong at multitasking
REMOTE Customer Care Representative / $$$ / growing company, amazing product and mission, top culture and benefits!!
Knowledgeable on systems, products, services, and best practice.
Minimum of 1 year experience in Customer Service environment with measured metrics
Prior experience providing customer support in a call center environment
Microsoft and NetSuite or Oracle experience preferred
Customer Care Representative Jobs
By Office Depot At , Signal Hill, 90755, Ca Up to $26.99 an hour
Detail oriented with ability to manage multiple priorities with high degree of accuracy.
Pay, Benefits & Work Schedule
Compensation Range = Minimum: $17.70 to Maximum: $26.99 (for Hourly/Non-Exempt roles)
Customer Care Representative - Wfh Hi
By Medical Transportation Management (MTM) At , Hilo, 96720, Hi $18 an hour
Basic typing/computer experience with excellent navigational skills
1 year of Customer Service experience.
Location: Work From Home Hawaii
Health and Life Insurance Plans
401(k) with a company match
Paid Time Off and Holiday Pay

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction