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Ecommerce Customer Care Representative Jobs in Iowa

Customer Care And Response Representative
By McCauley Services At , Bryant, 72022, Ar
Provide friendly, knowledgeable and prompt support for internal and external customers
Strong communication skills and the ability to interact with customers on the phone
Ability to prioritize competing responsibilities according to urgency and importance
Experience using MS windows and common business software
Skill in learning and applying new software
Capture customer details and explains company’s products and services
Customer Care Representative Jobs
By ABC Financial Services, Inc. At , Remote
Any other duties as assigned by Manager or management
Must have a secure, quiet work at home environment
Experience with the AS400, Microsoft Word, Excel, Outlook
Must possess good grammar skills and professional phone presence
Must provide internet services that must meet and/or exceed internet service requirements outlined by company guidelines
Excellent verbal and written communication skills
Ecommerce Customer Solutions Representative (Kanopi) - Remote Job
By Armstrong World Industries At , Remote
Develops in-depth knowledge of Ceilings, Suspension Systems, and Architectural Specialties products to support selling and follow-up processes.
Communicates and tracks customer feedback to Product Tech and Marketing Departments to improve overall customer experience.
Exercises strong listening and critical thinking skills relative to customer inquiries.
Exercises decision-making capabilities to resolve customer issues resulting in quick and effective customer satisfaction.
Excellent organizational skills with a propensity to multi-task
Superior verbal and written communication/customer service skills, and a commitment to consistently exceed the customer's expectations
Customer Care Representative Jobs
By Banner Health At , Gilbert, 85297, Az

This is a remote position Thursday - Monday or Friday - Tuesday 8:30am - 6:00pm.

Our organization supports a drug-free work environment.

Customer Care Representative, Senior
By DeKalb County, GA At , Decatur, Ga $35,360 - $51,842 a year
Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
Specific License or Certification Required:
Positions available in multiple departments - APPLY TODAY!
Salary Range: $35,360-$51,842 FLSA: Nonexempt
Module Time Limit Passing Overall Score
6000 Net Key Strokes per hour
Customer Care Representative Jobs
By Elevance Health At , Cerritos, 90703, Ca
Preferred Skills, Capabilities, and Experiences:
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Ability to work from home with internet access and a quiet and private workspace
Previous experience in a call center
Date Posted: Jan 31, 2023
Analyzes problems and provides information/solutions.
Customer Care Representative - Appfolio Property Manager
By AppFolio At , Remote $23 - $30 an hour
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.
Customer Care Representative Wfh Mn
By Medical Transportation Management (MTM) At , Mendota Heights, Mn $15 an hour
Basic typing/computer experience with excellent navigational skills
1 year of Customer Service experience.
Location: Work From Home Minnesota
Health and Life Insurance Plans
401(k) with a company match
Paid Time Off and Holiday Pay

Are you looking for an exciting job opportunity that allows you to help customers and make a difference? We are looking for an Ecommerce Customer Care Representative to join our team and provide exceptional customer service to our online shoppers. If you have a passion for helping others and a knack for problem-solving, then this is the job for you!

What is Ecommerce Customer Care Representative Skills Required?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ecommerce platforms

What is Ecommerce Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of ecommerce platforms
• Knowledge of customer service software, databases, and tools

What is Ecommerce Customer Care Representative Experience?

• Previous customer service experience
• Previous experience in an ecommerce customer service role

What is Ecommerce Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process orders and returns
• Update customer accounts and records
• Provide product information and recommendations
• Resolve customer complaints in a timely manner
• Follow up with customers to ensure satisfaction