Customer Care Representative Jobs

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 8 successful locations launched nationwide in under 2 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel of Arizona is Currently Hiring 4 Customer Care Representatives
If you enjoy providing outstanding customer service, have a great personality, and want to develop a lasting career; we want you to join our team! Our top candidate will have previous Customer Service experience, a strong background in exceeding customer expectations, extremely detail oriented, reliable and efficient. At Jacuzzi Bath Remodel of Arizona you have an opportunity to personally thrive, and be part of a culture where you are valued.
Duties/Responsibilities

• Be of service to any customers between sales and install duration
• Plan and schedule installations, review quality standards and customer satisfaction/reviews in a timely fashion
• Providing feedback to Jacuzzi Sales Representative of any missing or incorrect measurements or pricing issues.
• Responsible for reviewing orders/projects to ensure proper product is included in contract
• Provide excellent customer service to our current & past clients
• Welcome call with new clients to review products ordered and assign an installation date

Required Skills/Abilities

• Basic computer knowledge
• High attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Customer service and data entry experience
• Construction contract experience (preferred)
• Strong analytical and problem-solving skills

HOURS

• Full-time Monday- Friday + some weekends
• 9:00am - 5:00pm OR 1:00pm- 10:00pm
• 2 different shifts available;

Benefits

• Dental insurance
• 401(k) retirement savings program, matching at 50% up to the first 6% contributed
• Paid vacation and holidays
• Full medical, dental, vision, life, and disability insurance plans
• Paid Training
• Hourly pay rate $19.00 to start with advancement opportunities
• Advancement Opportunities