Customer Care Representative Jobs

Envoy America leads the nation in addressing the social determinants of health for older adults, helping them stay independent, healthy and socially active. Our team, technology and culture contribute to the success of our clients. Envoy America is recognized nationwide for its exceptional customer service, reliability, on-time-performance, industry-leading net promotor score, technology & solutions and we are looking for elite professionals to join our growing team.

Join our dynamic team as a Customer Care Representative and experience a fun and fast-paced environment. In this role, you will be responsible for managing incoming calls from a diverse range of clients, including individuals, private organizations, and corporations. You will provide detailed information about our exceptional services and assist clients in planning their upcoming trips. To excel in this position, you will need to demonstrate the following qualities:

• Ability to work autonomously or collaboratively within a supportive team environment
• Strong interpersonal communication skills to build meaningful connections with clients
• Excellent multitasking skills to handle various tasks simultaneously
• Passion for creative problem-solving and a commitment to seeing tasks through to completion
• Proficiency in utilizing computer systems and software to streamline operations

At Envoy America, we value our employees' health, happiness, and financial success. That's why we offer a comprehensive benefits program that includes:

• Paid Vacation: Take well-deserved time off and rejuvenate yourself
• Employee Stock Ownership Plan: Join us in building a brighter future and become a shareholder in our success
• Fun and Friendly Work Environment: Experience a modern and welcoming workplace that values collaboration and positivity
• Competitive Compensation: Enjoy an hourly rate of $21.50, paid weekly
• Learning and Development: We support your growth through tuition and training reimbursement programs
• Health Insurance Plans: We provide company-subsidized medical, dental, and vision insurance plans, prioritizing your well-being

Work Schedule: Enjoy a work-life balance with a Monday-Friday schedule from 9:30 AM to 6 PM (subject to change).

Envoy America is proud to be an Equal Opportunity Employer, providing fair and equal employment opportunities to all employees and applicants. We value diversity and strictly prohibit discrimination and harassment based on various characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Don't miss out on this incredible opportunity to contribute to the well-being of older adults while advancing your career. Apply now and be a part of the Envoy America difference!

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